The room is ok
The shower is good…read moreHotel is 2 km from SBahn
The door is difficult to open
the breakfast is normal standard
There is no internet in the room, asked them to solve this problem from Monday to Wed, the service just turn on and off the rounter, and then they said since no other think there is a problem, only you are complaining.
Asked 3 people, on Monday the internet is not stable, on Tue the internet can not be usedat all, on Tue, 1 person( 19.05.2015 on 19:00) said this is because outside disturbuence, she can not solve it. --My other colleges can also not use intenet.
1 person ( 19.05.2015 on 22:30) said he will write it done and he will ask the owner to solve it
( 20.05.2015 on 17:00) the receptionist said he has no time, he need to pick up the call.
( 20.05.2015 on 21:30) the same person said he did not know that this happened, only I am complaining, the other guest did not say anything. He said he is not the IT, he can not do anything, he also did not know what to do. He asked me to call the hotel owner in Koeln myself tommorrow after 10 oclock.
( 20.05.2015 on 21:50) The same person from yesterday changed a room for me, internet is ok.
3 days without internet in a capital city hotel. No one except the last person try to solve this problem,.
