Their cars are cheap and nasty and so is the customer service. Use only if you absolutely need to save that last dollar as there are other budget rental places that will give you better (safer/more economical/more comfortable) cars for a fraction more money. We have had problems with an Excel running on three cylinders, a van that smelt like mould, and a Magna that pumped exhaust gas into the cabin and used a hideous amount of fuel. Not to mention the time when we had a confirmed booking and then were told the day of, that our car was not available and the time when we tried to book a wagon a month in advance and were told that WE would have to call THEM back closer to the date to confirm! I mean, what kind of rental car company won't take bookings in advance and expects the customer to have their plans in limbo depending on whether or not a car will be held for the booking? Surly staff and their head-office just does not care about its customers at all. Glad there are now several other viable options at this end of the market. read more