The Novotel does the big things well ie location, clean room, Friendly staff. They really miss on…read morethe small details, ie. No business center, This is huge as a business traveler ... the TV and remote in my room did not work well, the technician that came to correct the problem admitted that the TVs and remotes were old. Breakfast was disappointing due to a lack of staff .... Waiting in line to get coffee is stressful first thing in the morning. The lobby and bar are good, but not inviting compared to the other similar hotels. The Langham is way better!

the lobby is nice and pretty…read more the room is nice the people are nice the shower for some reason doesn't have, like, a good separation between shower and sink area, so the only thing you can do is put the bath mat right outside the shower but then you get this soaking wet bath mat the tv doesn't have that many channels on it, but it is a little cool that it says your name on it and you can apparently exchange in room messages the hair dryer just stopped working in the middle of me using it i mostly wanted to leave a review for the in room dining. we asked for ginger ale two different times and we got two different brands of ginger beer instead. i had this salmon on toast thing, and my bf had the chicken parmesan. his dish was not good, and my dish actually made me sick. i'm currently curled up on the bed right now fighting back tum pains. somebody save me from hell. somebody release me from my pain

If you are visiting Melbourne and taking in the fantastic theatre offerings -- Princess Theatre,…read moreHer Majesty's Theatre, and so on -- look no further. This hotel is beautiful, the bed is comfy, and the service is exceptional. Besides the proximity to the theatre district, there's Collins Street for high-end shopping, beautiful parks, and incredible food offerings right on your doorstop. This is by far my favorite spot to stay when visiting Melbourne. Plus, Mr. Walker is here. A hotel with its own canine mascot really cannot be beat, can it? He is literally the most chill dog I have ever met. Love him. Cannot wait to come back next month. Mary Poppins here we come!

The room was nice, the people at the front desk were helpful and friendly. The poor service, poor…read morefood, and the condescending little man in the ill fitting suit, at the "Tea Room" restaurant was off putting enough to not ever return to this place. We had traveled 12 hours, endured two flights, and delays before arriving and just wanted to eat and go to bed. Four couples were in the place but over 35 minutes for a hamburger and a salad. It may be because we hadn't showered and changed into our night life attire.....I say that because we saw one woman sit down by herself who, also, looked like she was quite tired and no one ever approached or served her and after twenty minutes she finally left. That seems to emanate from this little fellow to the staff. I would wager, that the staff dislikes him immensely. The breakfast staff was friendly and far superior.

Dark and Grungy. The place looks pretty run down. For example, the bathroom was moldy and the tiny…read morebathroom sink had a really slow drain (see attached pictures). The hair dryer had hair in it. The owners don't appear to be reinvesting in or maintaining the place. For example, the carpets in the lobby are threadbare (see attached picture). Housekeeping repeatedly would only leave a single hand towel and wash cloth in our room for two each day, despite daily requests for a second set, so it appeared there was a towel shortage at the hotel. Our first-floor window looked out onto a brick wall (see attached photo). When we asked for a room that wasn't facing a brick wall, hotel management wrote back stating "Our Midtown One Bedroom Suites are located on levels 1 through 4. As we are an inner-city property surrounded by neighbouring buildings, most rooms do not offer extensive views," which we took to mean that that rooms located on levels 1 through 4 of this 5-floor hotel offer the same brick wall view. There were also few amenities and services. For a city the size of Melbourne, you could do better. A lot better. Ohnogo Ovolo.

And a shout out to Ren at the bar hailing from New Zealand. Great restaurants are within feet of…read morethis hotel as are many places of interest.

We pulled in for valet parking. I told the valet our last name and he said "Bill and Sue". What? He…read morecompletely blew me away. That, was the precursor to a stay full of surprises. Our room was perfectly appointed with everything we needed. My eyes were immediately drawn to the large soaking tub, in which I would eventually turn into a prune from soaking so long. The bath salts and loofah were the cherry on top. The breakfast buffet was something to behold. By far the best we've ever had. Traditional breakfast foods spanning many different cultures filled one side of the restaurant. We were always rushing to our next adventure so never really had the time to sit and graze. What took this hotel breakfast to a new level was the to-go box they packed for us when we had to leave for the airport before breakfast was served. No one has ever done that for us. The front desk staff including the concierge were absolute fonts of information (and patience with my inability to follow a map). The location also couldn't be beat - half a block from a tram stop (that was free in April!) and quite walkable to other parts of the city. Everything about the W was right on point. (And the umbrellas to borrow and mimosas in the lobby were just icing on the cake!). I doubt we'll be back in Melbourne but if we were, I wouldn't even consider staying anywhere else.

Great location within walking distance to the river, downtown, and public transportation…read more Small but cool lobby with huge, open ceiling and windows. Great breakfast with wide variety of food. Rooms are very modern and hip. big bathtub/shower space and modern toilet. Clean, cool, and comfortable rooms and beds.

Thoroughly enjoyed my time. It was clean, comfortable and very reasonable price. Was easily…read moreaccessible by public transport and located in an area that had some fun alleyways to explore as well as the city itself. Could not fault the service. The building is divided into two towers and divided again by an alleyway. Room sizes were large and well appointed in an older style. The bed was very comfortable and I slept very well. Win win there! Because of where the hotel is situated there may not be any particular views. I did try the buffet, it was somewhat ordinary, but there are also small cafes close by which offer the Melbourne quirkiness. I probably would say it's a 4.5 star place but I did have a 5 star time.

Melbourne was the last destination on our trip through Australia, and I wanted to make sure that…read moreour hotel was a memorable experience. I chose this hotel because of its location and its high regard on other travel websites. We were extremely happy with our experience. The hotel is in an ideal location - close to plenty of dining options (check out Burma Lane directly across the street), Chinatown, shopping, and local attractions such as Federation Square, the National Gallery of Victoria, St Paul's and St Patrick's cathedrals, Fitzroy Gardens, etc. It's tucked away on one of Melbourne's narrow one-lane streets, but there's still plenty of road and foot traffic out front. We were greeted warmly upon check-in by the reception desk and concierge, and were given warm towels to freshen up after our long day of travel. As I took care of the details, a porter showed up immediately, loaded our bags up, and took them to our room. We took the glass elevator up to the top floor of the west tower, where we found our quiet corner suite ready for us, with the porter following closely behind. He oriented us to the climate control and other features of the suite as well. We had a spacious 2-bedroom suite with a kitchenette, dining area, and living room. Both bedrooms very quite roomy with a king bed in one room and two twins in the other. The master bath had a double sink and both bathrooms had tubs with jets. It was impeccably clean and the bath amenities were high quality and responsibly-sourced. There were large televisions in both bedrooms and the living room, so I was able to watch as much of the Cricket World Cup as I wanted as the rest of the family sought refuge elsewhere. The views from the windows were just okay, as the city has grown around the hotel, but we could still get a glimpse of the sky. There was a funny little sitting area outside our living room, which was a high-walled concrete enclosure with no view except for up, so we didn't use it. There are other rooms that had windows overlooking the atrium, but I'm not sure I would have chosen those as we could see through some of the open curtains as we rode the elevator. A breakfast buffet was included in the special family getaway package that we booked, and it was fantastic. The coffee from the automatic machine was better than average, though if you wanted to have barista-prepared coffee there was an option for that, though I believe it comes with a nominal $4 cost. The buffet was well-stocked during the peak hours. We didn't eat at the hotel restaurant during our stay since we were eager to try other restaurants in the city, but the promos in the elevators and lobby were enticing, especially an afternoon high tea option that could be delivered to your room. We didn't make use of the leisure amenities at this hotel since we wanted to spend most of our time exploring Melbourne. We did stop in to see the indoor rooftop pool, sauna, and exercise room, which were all modern and inviting. For all of this, the cost of our accommodation was almost shockingly moderate, as we paid a little less than than AUD400 per night. With the prevailing exchange rate, this came to less than US$300 per night, breakfast included. As 5-star rated hotels go, especially one so conveniently located, it's hard to beat.

We came to Australia for a couple weeks and stayed at a number of different properties. We loved…read morethis spot! Location was great, the double room was much larger than we'd expected (there was plenty of room for 5 of us), the staff was superb and the amenities were great. The only downside was the lack of an executive lounge, but the indoor pool, sauna and steam room made up for it. The property is beautiful and located in the heart of the city. We walked to dinner a few times and were able to get places quickly. The lobby is massive and was quite popular in the evenings, with a very nice bar and options for high teas during the day! All in all, a great property and one we were very impressed with!

One of the nicest Marriott properties I've ever stayed in. Beautiful facilities. Remarkably…read morebeautiful hallways. Everything great in the rooms. If you have the opportunity, I would recommend a room with the Juliet balcony. A great Oasis in an otherwise grimy City IMO. Great service as well. Also great gym and cool tucked away in a corner.

I enjoyed my time at Rendezvous Hotel. It's centrally located near Flinder's Street Station. There…read moreare free trams that stop nearby. It's a great place to call your home away from home while visiting Melbourne. Upon arriving at the hotel, there was a little koala figurine holding an Australian flag on the bed. The room includes a side table near a plethora of wall outlets, including USB-A ports. The room has the standard amenities, such as an iron, a safe, things to make coffee or tea, as well as a mini fridge. There is also complimentary wifi. Breakfast is downstairs at Mr Tompkins. It usually includes scrambled eggs, chicken sausages, bacon, mini hash browns or potatoes, cut up fruit (watermelon, honey dew, and cantaloupe). There's also orange juice and a coffee machine. Overall, I was happy with my stay at the Rendezvous Hotel. The only real problem was that only one of the elevators were working, making it difficult to go up and down. I eventually figured out where to find the stairs.

Breakfast was only okay, nothing to race about. Also, their showers layout is not as effective as…read morethe water would splat out all over the place as I shower.

I only stayed one night here but I had a great time. I…read moreactually had a problem with my airbnb, and had to find a place quickly for the evening. Luckily the Savoy was nearby and reasonably priced (and had availability). The lobby looks renovated, all clean and marble-y. There isn't a doorman or automatic doors, which was slightly annoying to me since I was traveling heavy. Ashleigh at reception was really nice and helpful. The room was nice (room 811, photos below) - I had a single queen room and I found it to be perfect. The bathroom was pretty sexy and the view was great - you can see Southern Cross Station out the window! I opted for the pre-paid breakfast - note that you book it in advance, but then pay for it later. They had a wonderful spread of hot breakfast and also yogurts, pastries and fruits. I couldn't try everything. The only thing I didn't care for was the carpets in the hallways - it's plush which is nice, but it was really hard to wheel my suitcases to my room. So I took them one at a time. Would stay here again and would recommend.

Good location but small rooms…read more It was walking distance to the Docklands and the city center so it made for a good central location. The rooms are small but clean. They also don't offer free wifi in the room except for a free 30 minutes in the lobby. This place was decent if you're only there to sleep and shower.