I hired Doug and his company back in 2013, he installed an 18kw Ge generator. His install job was…read moreflawless and for the occasional issue, that comes up, either he or his assistant Amanda have been responsive and most helpful. I strongly recommend this outstanding company for all generator needs. Doug really knows generators and does top quality work.

This is the most professional contractor of any type that I have used during my time as a homeowner…read morefor over 30 years. innovative did such a great job on our first generator that I hired them for our next home too. Our first house to use Innovative was built in 1939, and it was literally a stone castle ( In Baltimore County!). I interviewed several other companies, and none of the others could figure out just how to pipe the generator. Our job turned out to be very tricky due to thick stone walls and very old infrastructure. One very popular company left it up to me to determine where to put the generator outside. They told me it would X dollars per foot, and then they gestured outside, this way and that, told me to decide and left. I asked all of them to tell me how many outlets in my house their generator would cover. Not one other company would tell me in advance of my hiring them. I wanted to give them a list of things I wanted covered, to see what size generator I needed or if the size that most of them recommended would cover my most important outlets, but they all said they didn't handle that at the beginning ( this was going to be a large generator- can't recall exactly- maybe 20kw?) but not a full house generator. That's why I needed them to tell me how much the generator they recommended would cover. Finally I met Innovative. Doug Keller, the owner, is the consummate professional. He agreed to look at my list and explore my house, and he told me exactly what the generator would cover. I saw why the others didn't want to do that. He had to bring an electrician over to test my outlets, but he did so. He also immediately told me where the generator should go. And he was so correct, I realized. He immediately spotted a place outside my garage, where the pipe could come from the gas line in the basement out a, for example, corner and power the generator. And it was a corner hidden so you couldn't see the generator from inside the house ( so we wouldn't have an eyesore). Also, Doug had a generator that no one else was selling. Everyone was telling me not to use Generac, that they fail. The other companies offered me Kohler generators, and they are SO expensive. But Doug used G and E. It has changed it's name now, but it was fabulous. Not only was it cheaper ( believe me though, it is high quality and an investment), but it features load sharing. So we could for example have the A/c on downstairs during the day, and move the A/C to upstairs at night in an emergency. No one else offered that! So we hired Innovative. They excelled in the installation. They excel in the service. We have a twice a year maintenance agreement, which you need because it's a car engine basically that needs to be serviced. But they service you very well. And if you have an emergency, they were the only company to tell me that, if necessary, they would come out at night or weekend. You need that if you are not going to lose your refrigerated food, if the generator fails which they all do at some point. We are on our second generator with Innovative. It was installed perfectly. It is being serviced perfectly. Once or twice it didn't start up, but they talked me through restarting it immediately, and they would have come out to help had I asked. Ours has never failed by the way. Innovative Energy is not only the best generator company out there, but, as I said, the best contractor I have ever used. Paula Himeles

Wonderful experience with renting a bounce house for my son's birthday party. They were very…read morewilling to be flexible if the weather did not work out. The workers that came to set it up and take it down were very efficient and professional and helped us resolve an issue with our electric during set up. This company was recommended to me by my neighbor, and I absolutely would recommend them to anyone else! They offer many rental party services.

An hour late arriving to set up a bounce house for a kids back to school party. Their employee was…read morea jerk (parents of the kids at the party observed this). No communication that they would be late. They are flawless at taking money, but horrible at showing up. When they finally called back hours after I left messages, they were sorry there was traffic. I am shocked that they don't leave early enough to mitigate conditions like traffic. Horrible company. I wish I could give 0 stars.

Very good experience with this company. The driver was friendly and on time, prices were very…read morereasonable and equipment was clean. We would recommend this company and will use them again in the very near future for our family reunion to keep the kiddos happy...

Everything went smooth. Appointed the cleaning with no hustle. Time scheduled perfectly for me…read more I've also called them for some additional information, don't like to leave a ton of text, they were nice to answer to all my questions and we scheduled an appointment. Alright, so technician came as scheduled, rolled out all his equipment, never seen so many. This guy was lit and cleaned all ducts and vent's one by one around 40 minutes, I was wondered maybe something goes wrong, usually when ordered duct cleaning it's a little bit faster and came to ask if he needs some help, he said all cool and he wrapping up in 10 minutes, few spots left. Never seen my ducts so clean before, guy was killing it, no time wasted and price was reasonable.

This will be my first time writing a review without using someone's services…read more Here is the back story. I submit a request to have my ductwork cleaned for my condo. I got a few quotes and I have to say they range from $300 to $1300 I know it's pretty crazy. I went with Duct Expert. They were great with communicating and replying back. They even went beyond and work weekend when they were closed. They got to my location and realize that they could not work within the space of the furnace area. So the guy explain to me what he could do and was willing to drop the price and advise me the price range for each section of the cleaning ( furnace, ducts, coil, and AC). I did not go with them since they could not do the furnace and they explain why and I totally understand. But the service and how they treat me were great. I just wish I was able to use their service. Imagine how they treat you before they got into your door, their work should be great to right?

The coordination was terrible, I had the owner give me an estimate but unfortunately he passed away…read morebefore my move date. I called three times the week before I moved and was assured there would be no problems. Moving day comes and they show up at 9:30 to pack and move a four bedroom house. They were completely unprepared and complained about the large amount of work that needed to be done. They did not finish and had to come back who days later. When I received the final bill it was almost double what I was quoted. I hate this was a good company but sadly with the passing of the owner the quality of service is Jo longer

The guys were great. Nothing was damaged. This is the second time using this Company and I highly…read morerecommend them.

Kevin was professional, kind, and really informative about the work they did! He also gave advice…read moreon maintenance and upkeep. Highly recommend hiring this company!

Great company. They did a great job cleaning my air duct vents. I would recommend this company.read more