Had a leaky pipe and they responded quickly! The technician was knowledgeable, diagnosed the issue…read moreright away, and fixed it efficiently. Pricing was very reasonable -- great service all around!

We are more than impressed with the results of our sealing of our driveway. The boys did a complete…read moreand wonderful job. We recommend them and certainly will use them in the future.

After getting several estimated on getting my driveway repaved I decided on Dependable. Based on…read moretheir promptness and getting me a good detailed estimate on what would be done for the price. They come out and give a fair and detailed estimate of the job. Even called after a week to follow up because I had not yet made a decision. Once I decided and approved for them to do it is when i begin to have doubts. After almost 2 months of not hearing anything I called. The receptionist has no idea of the schedule and only offers she will leave a note and they will call back. The problem is I never got a call and several days later have to follow up. I was finally called and scheduled a month out further. After a couple days in the morning the crew knocked on my door and said they were in the area and could do the first part now. I said great and was very happy with having it done. Contract said to wait a week before parking the binder coat so to be sure we stayed off it for 4 weeks to be sure. Since then pieces of blacktop have been coming up and leaving marks where the tires were. We are careful not to twist the wheel or dig up the pavement but for some reason I am stomping chunks dug up back in to keep it together. The final coat was scheduled the following year however I feel by then after the winter it will be damaged much more by the time the final coat is done. Currently I have called them. Told by the receptionist the same story that she would pass them a not and he would call. A week goes by with no call so I call again. She said she would personally talk with him at the end of the day and he would call. That was four days ago and nothing. I will be following up again but this seems to be a pattern once you have signed up. At least in my particular circumstance. All I want is to find out If I can get the final coat done this year before winter as I fear the binder will not hold up through next year. This may be an isolated insolent but in my case I feel my calls have been ignored and Right now "Dependable" doesn't come to mind. I have never submitted a report like this until now but seems the only way to get some attention to this matter.

An amazing company! Jay and Scott came today to empty my tank but above and beyond to be helpful…read moreand informative!! I haven't used them since 2014 and they're still the best!!! Highly recommend them to anyone with septic problems!!! Definitely worth every penny!!!

They took the money and left without anything done/ could not locate the septic tank…read more They came at 1:20pm and later on they came in told me it already passed limit of one hour if i want to continue or stop. I told them to STOP and they charged me $300 for 2 hours of work ??? I called the office. She told me THE WORK is NOT WARRANTED so i have to pay $300 for what they told me to. Lesson to learn: Make sure you know what you are doing in oder to deal with company like Eggan.

Tommy did a great job communicating what would need to be done for our inspections. Very easy to…read morework with and was very prompt in responding and scheduling.

I had a great experience! Tommy is very professional and thorough. I had a septic dye test done on…read moremy home and Tommy worked with me to complete the test in a time manner. I reviewed the report the same day. Highly recommend!

The units they installed failed after a few weeks and it did take a little too long for them to…read morecome back and fix them. However, they did eventaully return with a full crew and repaired our two units. They were courteous and competent, and we appreciated their good work.

i wouldn't recommend them, wanted over 3k for water heater replacement. asked what water heater…read morethey were wanting to instal. several calls no resolution and was just blown off.

The two gentleman that came out to unclog our drains, were extremely helpful and great at getting…read morethe job done. They really did go above and beyond as one of them took the time to even give me a demonstration on how toilet paper (who knew) is so important in buying the right kind to avoid this problem in the future. They even took the extra time to scope the pipe with a camera to ensure there was nothing else to cause future clogs. As a brand new home owner, this was extremely helpful and meaningful to us!

On the advice of a friend, we contacted Aalco to clean out our residential septic tank. They…read moreseemed to be professional and showed us how we needed extensive service. The cost was 10x what we would have paid for just the septic cleaning but it really looked like we needed it. They completed the actual work but left our lawn a mess! Piles of dirt everywhere and when we called to complain, they were not helpful at all. Upon fixing the lawn ourselves, we found that they threw the old septic parts into the piles they left. These parts would have caused extensive damage to our lawn mower and someone could have gotten hurt. Only after all of this did we find out that the drivers/servicemen work on a commission basis! Now we really doubt all of the repairs they did. DO NOT TRUST THEM FOR RESIDENTIAL WORK!!!!!!!!! At the very least, do not trust that they will return your lawn to normal. STAY AWAY FROM THIS COMPANY - we wish we had!

Update: Brian says there was no intended "bait/switch", just a misstatement of the cost by the tech…read moreand offered an apology for the misunderstanding. He offered a discount and also waved the 3.5% surcharge for paying by credit card. Case closed.

I had an air conditioner installed by two super guys from Spencer's. The service was excellent and…read morethe employees were fabulous!! They were very polite and work very fast. My unit looks ands feels Amazing. I can't say enough about the kindness I felt from the employees. If your looking for heating and air you definitely should try them.

They showed up in a very timely manner. They worked very hard. I'm very impressed and grateful…read more They worked at a very fair rate.

Move was as expected for the price. None of the furniture was covered, and didn't realize til they…read moreleft that I was missing a dining room chair. Contacted them as soon as I noticed and they took no responsibility for it. Was disappointed in the accountability.