I got my solar panels from RENU in December last year. [[HIGHLIGHT]]One of the highlights of my experience with RENU has been the convenience of their mobile app, which lets me easily track my solar energy generation and consumption. It's intuitive and gives me a clear picture of my energy use in real time.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]RENU's technical support team has also been helpful, answering my questions and ensuring everything functions smoothly. This level of support has given me a lot of confidence in my investment[[ENDHIGHLIGHT]]. Since installation I have saved a lot of money on electricity and expect the system will pay itself up in a few years. I expect energy prices to increase, and I feel good having my solar system in place. The quality of the panels and inverters speaks for itself, and I am impressed by the durability and efficiency of the system. Although the installation process took a bit longer than I anticipated, RENU's crew was thorough and professional, especially during the initial roof inspection. The actual installation was seamless, thanks to the expertise of the crew, who completed the work with minimal disruption. Overall, I am very satisfied with both the product quality and the service from RENU. read more

yes, I have to agree things work well when new. Give it a few years when a inverter goes out and you have to pay out-of-pocket almost $600 for having them replace it, install it should I say? Then more years when you find out that your panels are obsolete. I've been getting calls weekly from different attorneys, wanting me to file suit for being misled, and lied to. I am about ready to take one of them up on this. We were told that if we found a lead and then installed that we would get $1000 for a finders fee. That was one big lie. [[HIGHLIGHT]]Then when something goes wrong with your panels, you have to literally wait weeks maybe a month to have someone come up to work on them for they only have one person that does that kind of work.[[ENDHIGHLIGHT]] read more

I am giving 1 star because 0 stars was not am option. Here is a long list of my concerns. Last August of 2025, I purchased a home solar system from Renu for a 10MW system spread over 3 array systems on my back porch roof, my back roof and my side roof. It took some time to finally get installed in November of 2025. When the install occurred it was done by a sub-contractor team from Florida that was a bit unprofessional and I had several issues with the install team and the install itself Including: * They left my job half unfinished for a few days until they returned * They made a mess of backyard with garbage strewn about and left garbage, debris, nails, and screws all over the back porch roof and back roof * They broke several shingles along the edge of my back porch roof with their ladders during the install * Some of the solar panels they installed were broken, and they left many of the connection wiring simply laying on the roof instead of correctly installed * And the most concerning is that they left several holes in my roof during the install, damaged other shingles with their safety ropes/harnesses and I continue to have some minor leaking issues in my ~3-year-old roof ever since the November install. [[HIGHLIGHT]]I first reported the leaking in one of my spare bedrooms to the Renu team in December of 2025, but due to the harsh winter it took until mid-March for the team to come and do some remediation.[[ENDHIGHLIGHT]] In March - one of the Renu technicians came and found several drill holes that the sub-contractor team created and left without remediation, when fixing the broken panels. I provided about a dozen shingles, and he did his best to fix the issue of roof drill holes as well as the broken porch shingles, bad wiring, and broken solar panels. Even after that repair in late March, I am continuing to have minor water leak issues. Yesterday on 5/7 another team from Renu was at my house to install a critter guard due to an unrelated squirrel/critter guard issue. During their time at my house, I showed one of the guys that the water stain in my spare bedroom was getting darker/worse, and that I now have an additional small water stain mark forming in my office ceiling. (For context, the spare bedroom and office share a wall and the spots are roughly the same area on both sides.) One of the Renu technicians was very nice and accommodating and did his best to inspect the roof from above as well as enter my attic crawl space. During his brief inspecting he found even more drill holes in the side roof array where he could see clear daylight in my crawlspace, and he mentioned he possibly found the source of the water leak along the back wall, as well as some additional broken shingles along the ridge vent from where the subcontractor crew attached their rope/safety harnesses. read more

One more unhappy customer for Renu. Panels were installed in March, Permits were fully approved in May where they sat till I picked them up in July. Renu refuses to reimburse because its not in their contract even though they neglected to make a phone call to see if permits were ready or even check the Permit Portal which shows they were approved in May. Pretty bad to be taking advantage of people especially military families read more

Renu was great helped us get all set up with our solar panels as well as a brand new roof!

The solar panels themselves have been working well, and I have definitely seen a price break in my electricity bill. [[HIGHLIGHT]]However, there were a few hiccups in my interactions with ReNu that caused some frustration. The issues were resolved, but a couple of issues could have been avoided with a bit more care and better explanation.[[ENDHIGHLIGHT]] During installation, there was an issue with my power being restored that required calling in a more experienced tech to resolve. I then lost my internet connection for a day and a half because the install tech rewrapped the wire too tightly, and I had to wait for my ISP to be able to send their own service tech out to diagnose and resolve that issue. As I work from home, the loss of internet was a bigger problem. Additionally, when I signed on to purchase the solar panels, I was told there was a cash incentive promotion that would be paid out upon completion of the project. [[HIGHLIGHT]]The salesperson I spoke with did not explain that this included further action on my part. So I have been waiting for over 6 months to receive this incentive, not knowing that I needed to take another step on my part.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]After emailing/calling repeatedly over those 6 months, I finally received explanation that I needed to provide reviews/referrals in order to receive the incentive.[[ENDHIGHLIGHT]] Lesson learned here that, even if there are 15 documents to sign, make sure to read the fine print. Especially on promises of cash back. read more

Charged us $5199 for a new electrical box and never installed. Won't give us our money back or install the new service.... Contacted a lawyer, BBB, and my county representative with no response from renu...Also won't take calls now either. Can't wait to see the service if the system has an issue. I'm retired and the moneys means a lot to the family! read more

If I could rate it less than 1 star I would. I had them install a new roof and solar on my home and that was my first mistake. While their sub-contractor was doing my roof, they backed into my garage door and busted some of my siding. [[HIGHLIGHT]]I was told to get some pricing and submit it to them for the door, but they would take care of the siding.[[ENDHIGHLIGHT]] They gave me written approval to replace the garage door and they would pay for it. THAT took months to get paid back. [[HIGHLIGHT]]The siding has never been repaired and every time you call it seems to be a different person.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Even if you get the guy that is in charge don't believe anything he tells you it never happens.[[ENDHIGHLIGHT]] THIS HAS BEEN THE WORST SERVICE I HAVE EVER RECIEVED FROM ANY COMPANY. Don't walk away run, run fast. read more

I purchased solar panels and a roof repair from Renu Energy back in September of 2021. The roof was repaired after delays due to distribution channels in May of 2022. The solar panels were installed that same summer. The solar panels were not operational upon install and Renu did not follow-up with PECO to get them operational. The roof leaked during the storm we had on Decembetr 23, 2022. The solar panels were not operational until yesterday February 23, 2023. And now the solar panels aren't producing. The roof is still not fixed and not even scheduled to be fixed. GoodLeap that does the financing for this project have charged me since September 2022 because their financing clause is as soon as the panels are on the roof, operational or not, they begin billing. SO NOW I have a leaky roof and solar panels that aren't working and I am being charged for that since September of 2022. The only reason PECO approved operation of the solar panels is because I did all the leg work to call them and move the project along. DO NOT TRUST RENU. They are over committing the installation of solar panels without the labor, expertise, or knowledge of the approval process. They are also understaffed with labor that is not equipped to properly make the roof repairs they are doing. I have all of the documentation for everything that went wrong through this entire project and have supplied that back to Renu and to GoodLeap and to PECO. read more

After speaking with Adam, we were able to resolve my tree trimming / contract issue to my satisfaction. He will be looking into the customer service aspect of the transaction to prevent it in the future. As I said, the product is functioning very well, and I am very happy with the set up and production. read more

Very shady people. Hidden fees and took out money and did not do anything. Worse company in the world.

I thought solar seemed like a good idea. There was a home show nearby and I decided to check it out. The salesman came over to look over my bills and my house to determine how many panels I would need and where they should go. A engineer stopped by later to validate. All in all, my costs were supposed to go down from near or over 100 dollars a month to about 80 dollars a month, stable (because I was going to be paying a loan on the panels instead of an electric bill) It took some time for the install, but that was to be expected because the permits take time to generate through the borough where I live. However, when the install was complete, they didn't put the panels where I was told they were going to go for the best output. That's the first time I had to call and complain. So they came out and installed extra panels, but they still didn't put them were they said they were going to put them, but that it would be enough to cover my needs based on my usage. I'm guessing that they didn't consider increases in usage based on the weather when the factored my needs because I end up still paying over 30 dollars a month in electric bills on top of the loan I now have for expensive solar panels. When I called them about it multiple times, they tried to put the blame on me even though my only real current draw is air conditioning. Even if my usage was over, why wasn't that factored in? Oh wait, I asked the salesman about that and he said the amount of panels I would be getting would cover that. Well, it wasn't. On top of all that, my neighbor came to me shortly after the install to say that one of the installers borrowed a ladder and took off with it. I thought it sounded kind of strange. Why would a company that does roofing and solar installs need to borrow something as essential as a ladder? After the run around and excuses I got from Matt and his team. I'm not so sure now. My point is this, maybe there were people who trusted this business. After my experience, I sure do not. The panels were a mistake and now I'm stuck. If I had it to do all over again, I would not use renu. read more

4/8: 9 months ago signed for this. Now removing 1 star, today's call was told 2-3 weeks for more battery parts of the system to arrive then they will schedule. Looks like maybe 10 months to get a system. My advise just go anywhere else. Too many solar companies out there to deal with this crap. 3/31: crews arrived this week to install the panels, they were very polite and walked through a few things about the install. Unfortunately the crews only install the panels and hardware, another person/crew hooks everything up so while I have solar installed it is still not functional. PPL has to also inspect the system before energizing or so I take from talking to PPL and the crews. ReNu really doesn't tell you much about the process or what to expect. Most of my information came from the sales person before we signed 8 months ago. Still have no clue how the battery is going to interact with my electrical system. Fortunately the PPL guy indicated he and I would work together on the final inspection as he was tired of coming out to the house only to find nothing had been installed. After 2 months he decided to just give me his number to call when it finally got completed. Fingers crossed 9 months after signing, I'll have solar in the house. 3/10: Received a call and told the panels which were available in December and January are on back order now. The zebra striped white on black panels could be in but not black on black like I ordered. New install date end of March. Waited this long, why not get what I wanted. Very evident install is based when the miracle of all parts arrive together at the shop. Nothing is apparently held a day or two until all parts arrive. Update: March 1, I called Renu, I was told my back ordered battery arrived but was defective and returned with a possible 2 weeks until a new arrives. I guess with the delay they had to reorder my panels which should arrive in the next 2 weeks. So now I am on my second scheduled install date mid-March. Disappointed I needed to call to get this moving. We will see if this date is postponed like the December install date. We all know to read the terms and conditions of a contract. The challenge is to understand the implications and pitfalls. We read the terms and conditions prior to signing for the full purchase of a 11,400 kWh, battery backup system. In August of 2021, we didn't think we would have issues. Renu's first condition, they are not responsible for any delays caused by outside factors including shipping delays, product availability and weather. The second condition, they do not guarantee any Federal Tax credits or rebates lost because of delays. Lastly, 7 days after signing, known as Buyer's Remorse, there are cancellation fees that result in forfeiting about 1/3 of the system cost (the amount of the down deposit.) Once all three of these terms and conditions are combined you are at the mercy of Renu until the system is installed. Take into consideration delays if expecting the 26% Federal Tax Credit to occur in a specific tax year. The Federal Tax Credit will reduce from 26% in 2022 to 22% in 2023. Keep that time frame in mind when signing the agreement. Expecting a 3-6-month time frame is not a realistic assumption. Reneu will quote a price factoring in a 26% return in the sales pitch but it may easily turn into a 22% return by time the panels are finally installed 7 to 9 months after. All of our communication with ReNu has been initiated by us. Don't think for a moment this company will inform you of anything. At this point we only get a call back every 2-3 attempts. Don't even think of leaving a message. Keep calling until you talk to someone, even then if you don't talk to someone outside of the person you want to talk to keep calling until you get them. Every time we call there is a system element on back order. This leads me to believe Renu is installing systems that are more profitable than the system we were sold. We noticed in the contract if we had financed through them, they cover the first 2 months if the system is not installed when the first payment is due. There is really no impact to them if parts from our system are used to complete more profitable systems. So far every element of the system has been used as a reason we don't have our system. December install cancelled for inverters, January the battery, February the panels and April, parts of the battery integration system. I have noticed a lot of Renu promotional advertisements on YouTube, internet and local billboards, I cannot believe I am the only person who ordered a system between August 2021 and February 2022. Assuming the timeline we are experiencing, Renu should not have installed a single system with a battery backup from homeowners who signed on from mid-August 2021 to present. Well, they have us under a contract with severe enough penalties we can't leave. No rush on their part. read more

Went to a local home builders show where Renu offered a $500 discount on solar panels and a $50 restaurant.com card for their sales pitch at my house. I was told it would take 45 mins. It ended up being 2 hours. Sales rep said it would cost $63k but if we signed up that night they would charge $57k. What business can take off over 10% of their charge just for signing up the first night? An obvious case of artificially marking up the price just to mark it down. When I presented the $500 discount card, sales rep said he already knew I had the card and had calculated that into the cost. Obviously the $500 discount card was a sham. When I asked about the $50 restaurant.com card I was told sales rep would have to go back to the office to have it processed. What? It's a gift card. If the gift card was legit he would have had it for me that night. Warranty on the panels on my roof was only for 5 years. When I suggested that wasn't much of a warranty as shingles have a 40 year warranty. Sales said if you were to have a leak it would only occur in the first 5 years. Makes no sense to me as weathering on the roof would increase the likelihood of a leak over time. Renu knows if you don't sigh up that night, the likelihood of you signing up drops off drastically so they pressure you to sign up that night. When I told them I had another solar company coming later that week, sales rep they dad a price-match guarantee. Well if $57k was the great price if I sign up that night, what if the other company offered too do it for $55k? Obviously $57k wasn't the great bargain they claimed it to be. Of course they pushed me to take a loan to pay for it where they would make interest off of me for 25 years. Finally, while they taunted this would eliminate my electric bill, the monthly payments on their loan was higher than my electric bill. They claim my electric bill would quickly exceed their monthly loan payment, but I never got to see the sales rep's crystal ball that enabled them to know that. Needless to say DON'T TRUST THIS COMPANY! read more

Dicked us around for a month to get the job done....yet they where real quick to get that deposit check from our insurance company....needless to say....this company seems to be based on being self centered and only shows off the big jobs they did to make themselfs look better...also...the cheap ass b astards stole three of my tarps and had asked for water for thier broke down truck *guess profit is a priority not thier employees or clients ....they also ordered the wrong shingles and never told us....at least not until we called several times to see why we didn't get notification about when we where supposed to have the job done....wich was over a month.....I don't recommend this place at all....thier over priced for what they clame to be.. read more