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    Repair Masters Construction

    5.0 (3 reviews)
    Open Open 24 hours

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    Response time

    3 days

    Response rate

    100%

    Services - Repair Masters Construction

    Damage restoration

    Environmental abatement

    Repair Masters Construction Photos

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    8 years ago

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    SERVPRO of Springfield and Sangamon

    SERVPRO of Springfield and Sangamon

    4.3
    (6 reviews)

    This group are true professionals; effective, efficient, and very dedicated to service. Truly…read morementionable is the monitoring crew members Patty & Don. The crew for cleanup were also amazing, Jadina, Robert, Josh & Patty. This is the second time I've had to call on this company to clean up a flooded basement. Both times their service has been nothing less than perfection!!! Thank You!

    BEWARE OF FRAUD AT SPRINGFIELD IL SERVPRO. Ben (local sales guy) and I agreed on $250 to do a bid…read morein June, months later I was sent the bill for the first time but for $750.00. I ignored this bogus bill thinking it must be an error, but they sent it two more times. Finally, I called and they gave me the unpleasant news the bill indeed was THREE TIMES the agreed upon amount. To my further dismay they were not only trying to collect this inflated amount from me, but they were also billing my tenant from the damaged location. I told the woman they could speak to the folks from Repair Masters who were also there when Ben said $250, she said she would get back to me the next day. I didn't hear anything for weeks until I found out via email I had been sent to collections for $750.00. I promptly called ServPro rather confused and frustrated, and they said it's completely out of their hands now. I then proceeded to call the collection agency to explain my quandary and they said they will have to talk to ServPro to lower the amount. So, it turns out they were lying again, in fact it was completely up to them whether they charged me the correct amount or the fraudulent amount. Almost 10 business days later they got back to me that $250.00 would get it settled, but they would rescind that offer if I didn't pay within 4 hours. Important to note, they never performed any work so there was no reason for an increased amount. Further, the bid I received wasn't even correct. Ben drew up a gabled roof with 2 dormers when in fact the damaged property was a hip roof with 3 dormers. I even offered to meet them out there to verify this. If we had not caught this mistake on our end it would have cost me thousands of dollars on the insurance claim.

    Repair Masters Construction - damagerestoration - Updated July 2026

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