Had a fantastic experience with the company they are competitively priced, on time and courteous…read more They were patient with my questions and informative with what was being done. Highly recommend them. Special thanks to Daniel for Coming out looking at my home and recommending the appropriate things I needed. Jessica for answering the many questions I called in. And Dave for a fast and well done install!

Holy !! I had Complete Basement Systems come in and put a French drain and sump pump system in my…read morebasement after I experienced a flood after moving in to my house only 9 days prior. Work was performed clean. The workers were very nice and the system is still going strong and haven't had any issues 8 YEARS LATER. Pump probably runs every time it rains heavy now which only makes me smile. One time investment and a lifetime of peace of mind. Trust me don't deal with the water and leaks and mold just get it done. The price was reasonable for the amount of work that was performed. So glad I put that system in.

Mark stopped by to give an estimate for waterproofing…read more He walked around outside and said "I'm not doing this job." I called to follow up and get some more information and he ghosted me like I was a Tinder date. Bizarre behavior from a grown man.

Mark and his team at ACM are wonderful. We had french drains put it 14 years ago. We are lucky…read moreenough that we don't need water pumped out of our basement often but did need it twice this year. They worked perfectly and even after 14 years the pumps are great. Just had a service call to make sure everything is running smoothly incase we need the pumps again and the service man (John) found everything to be in great. Highly recommend ACM. Very honest, fairly priced and excellent work! French drain's really work, even with the ground water rising from the bottom up (which is what happens in our case).

Did not have the work done but the estimator that they sent was very knowledgable and honest. He…read morerecommended we not do anything right now. He seemed to understand and diagnose the problem quickly and offered up a future solution.

I called them for an estimate and they came out 2X. The sales representative wanted to have someone…read morefrom his engineering team take a look. It's been nearly a month since the last visit and I haven't received a quote. When I inquired I was told I'd get a call back in 30 minute. I called back today and was told it's 30 K and would I like them to prepare a quot. For what? No details. A totally unprofessional organization. Steer clear

The cover cap to my chimney blew off and I called them for service they came fixed the piece 2…read moreweeks later it blew off again I called for them to reattach it back me and the tech set up a day for him to come.NO CALL NO SHOW!!! i waited a day for them to call me thinking maybe they was backed up with other jobs and they never called so i called again we set up another date which was 2 days after the original date and same thing NO CALL NO SHOW!!!! i called a third time because I don't feel I show pay another company since the problem was never officially solved and now im getting hung up on!!! service SUCKS AND THERES NO Guarantee with their work!!

Rob was very responsive and came on an evening juts before the holidays to complete our chimney…read morework. Very professional and knowledgeable, would work with again!

DO YOU HAVE WATER LEAKING INTO YOUR BASEMENT AS I DID? I FOUND SOMEONE YOU NEED TO TALK TO!…read more My basement walls had 3 cracks in them. They leaked water into the basement when we had heavy rains. To fix these cracks I called in top rated waterproofing companies for their estimates, to do their repair work. I found these companies to be very expensive, and they give a minimum time, on their warranty's for their work, for the money you have to pay them! $3000.-$10,000. for inside repair work with a 2-5 year warranty on their work. If they dig up outside, and make repairs, $20,000.+++ with a 10 year warranty. OUCH! Then I found New York Waterproofing Inc. and owner George Carpozi III, who is also a custom luxury home builder too, on Angies list now called Angi. George has been in the basement waterproofing business for many years and knows how to fix any type of basement water problem. He has waterproofed residential as well as commercial basements, fresh and ocean salt water problems, leaking basement walls, windows, joints, and water coming up through the basement floor. George can stop the leaks! He has his own system to do this without digging up outside your property! He is so sure he can fix your leak George gives a WRITTEN LIFETIME GUARANTEE on the work he has done for you. Who else does that? I will be honest, I was very skeptical of Georges promises to me, and I told him so. He emailed me a list of people he had done work for all over NYS, he said call whoever I want and ask them if I stopped their water leaking into their basements! I called 4 people on the list, 3 from Long Island and 1 from upstate NY, ALL said they no longer have water leaking into their basements. One was a commercial property too. George is the real deal! I hired George to repair my basement cracks, George and his crew came to my home the Sunday before the NY area had days of RECORD RAINFALLS just last week. With all the rain we had, none of the cracks George repaired leaked! The price I paid New York Waterproofing Inc, and with a written lifetime guarantee on the repairs they made, was about HALF the cost of the lowest estimate I received from the other waterproofing companies I called in! If you have any type of basement water problem, my recommendation is to call and get estimates, but DO NOT SIGN anything, until you call George Carpozi III, and New York Waterproofing Inc. You owe it to yourself, and your pocket! I don't know of any other basement waterproofing company who will give you a written lifetime guarantee on their work. Even if your basement is not leaking, keep his number just in case. Give it to someone you know who has basement water leaking problems. I wish all with wet basements a better day, and a happy dry basement to come soon as well, now go make that call, George Carpozi III, 631-806-9690, also below is a link to his website. Good luck! https://newyorkwaterproofinginc.com/

We had a major problem in our basement, so we contacted George at New York Waterproofing. He and…read morehis wife were very professional, human-oriented and kind. They came the day/time they promised and finished the job as promised. I am glad we were able to count on them for our basement's waterproofing needs. I hope to see them again, if the need arises again.

We are happy to recommend Diamond. Our basement had been leaking on and off since we moved in and…read morewe needed it waterproofed. Long story short Diamond Masonary was great. They finished the job in two days and were fairly priced. It's been about a month and we haven't seen a leak yet despite all the snow and rain. If we do I will update. Give them a call. They didn't reflect the negative reviews I read on here. If you want the full details read on. Vinny came to our house and was very detailed in explaining what he thought the problem was and how he would fix it. He listened to my questions (I tend to have a lot) and didn't try to upsell us. I assumed the problem would need a French drain and more and he felt confident that we didn't need to go to that expense. He said he could do all of that but we would be fine with an exterior membrane. I met with two other waterproofers who pretty much said the same and Vinny was the middle quote -yet we still chose him because he was honest and down to earth. Also I liked that his sons do the work so I trust they will take care to do it right. They scheduled us pretty quickly and got to work right away at 7 am. Three of them hand dug a 25 ft x 9 ft trench over two days (originally was supposed to be one but they needed a second because of our collapsing soil). They sealed the foundation and took care to replace my window wells, put my Sprinkler lines back, and stack the pavers they had to remove. They were respectful to me and my neighbors and didn't mind me hawking over to see them work every once and a while. We were very pleased with their work would recommend them.

Chris came out late one night to accommodate our schedules. He was completely upfront and explained…read morewe didn't have much of an issue. He said if we did want to do some waterproofing we could, and gave us an estimate along with a break down of the materials and what would be done. Chris was very honest and open about everything and was great to deal with.

Today I reached out to john to have him inspect some of his work that cost me $8,000 in damage, He…read morewas rude and arrogant to me talking over me and belittling me. His professionalism was lacking in its place was a defensive person that chose to attack me on the phone talking to me in a extremely disrespectful manner. All I wanted to to ask him was to inspect his work that 2 restoration companies said was wrong, 1 roofing company and a engineer all said was wrong. This poor workmanship resulted in thousands of dollars to me. I WOULD STRONGLY ADVISE NOT USING THIS COMPANY.

I called this company simply to get a free review of our window leaking situation. After filling…read moreout a form and adding some photographs and describing the situation someone called me back- I think he might've been the owner of the company. A brief conversation turned into him loudly talking over me and not allowing me to speak. I told him when the siding had been done and when the windows were done, he immediately started telling me the reason it was leaking was due to the contractor who did the siding- they were the cause of that even though the siding was done six years ago and it's only leaked twice starting about four weeks ago. Then he said it was because of the immigrants- they were doing all of the wrong work. I told him that this particular job was not done by immigrants. our regular Handyman and his son did all of it. He also was telling me I wasn't qualified to tell whether someone was properly licensed in NY or not because I just had someone else give an estimate who showed me their license who had wanted to take the window out and then put it back in with new protection etc. At some point I said are you going to tell me what you think about the window and he said I already did it's $800-$1200 without really explaining what they were going to do. I don't recall him saying that in this crazy conversation before perhaps he did and I couldn't remember because it was mostly him berating me. Anyway, I said that's too expensive and goodbye. I do not recommend this company based on this. It's too bad because they do seem to have a lot of good reviews and I was considering to ask them about the other leak with the roof as well that hasn't happened again for a year. After three strike outs with three different people now I am ready to just go to Home Depot and ask them to tell me how to fix this myself.