Just drove in traffic to my 8am appointment to have it…read morecancelled on me when I got there (no call). I get that it happens but according to the receptionist the provider called in earlier and I was her first appt so I should have gotten some notice The receptionist wanted me to drive another 30mins away so I could be seen today. I explained that I didn't have more time to accommodate this and then she was openly hostile and started to chastise me that she was just trying to explain my options. I guess I was supposed to only provide yes/no responses. No apology just a bunch of disorganization, hostility, and disregard for basic curtesy and professionalism.

Don't use them unless you have plenty of time to wait for paperwork. My wc case on hold can't close…read morebecause I'm waiting on a letter 12/22/24 I just sit here in amazement, the letter I need was sent to the adjuster and nobody else, even though it's my health report and I requested a copy, OH IT GETS BETTER- the adjuster is out until December 2

I watched and waited quite a while for my appointment as I saw an older gentleman with a cane walk…read moreslowly to check in. The office staff was unsympathetic , unhelpful and cold to this humble and gracious man. He was told he had to pre check in on his phone and apply codes etc in order to update their systems. He was very perplexed and was horrified about not knowing what to do. It upset me tremendously watching the 2 girls on the left treating him as if he should be able to handle the tasks without any dignity. We will all be old some day and staff should learn BASIC manners in handling clients.

Recovering now from a full meniscus repair. I honestly cannot imagine having any other surgeon. Dr…read more workman explained everything very clear, he answered all my questions but most of all he knew how incredibly scared I was prior to surgery and the day of he made me feel so comforted. I can't believe I see some negative reviews. His reputation speaks for itself. He's proud of his work as he should be. I'd give him 10 stars if I could

Dr. Feng probably saved my life. At the end of my hip follow-up appointment, he asked if I had any…read moreother concerns. I had recently undergone back surgery and mentioned that my leg had been hurting. Even though I was there for my hip, Dr. Feng immediately took the concern seriously. He stopped what he was doing, performed a thorough examination of both of my legs, and told me he was concerned I might have blood clots. He sent me directly to the hospital for testing, where it was confirmed that I had blood clots in both legs. I am incredibly grateful for Dr. Feng's attentiveness, compassion, and professionalism. His willingness to listen carefully and go beyond the immediate reason for my visit made all the difference. I truly believe his actions may have saved my life, and I will always be thankful to have had him as my doctor.

Dr Ochoa is no longer there…read more I did not get the email that the phone operator stated that they sent. No, nothing was sent to me. So, the poor operator was lied to by their upper management. I feel so sorry for her to have to deliver such news, with no notice to the patient. Their website states he is still there. So I waited all weekend instead of going to the ER/ED. I then was told he was gone. But get this, their website AND phone message states they have Urgent Walk-in Clinic. So, another reason I waited, to go on Monday. But NOPE, THEY CLOSED THIS TOO. BUT STILL ON THEIR WEBSITE. Maybe while you're cancelling doctors, you also get your web team to make the correct changes on your website so people don't delay treatment thinking they are going to see their doctor, or be able to go to Urgent Care. And if this is how they manage their office, imagine how they handle their surguries or injections!! My guess is if their CEO, Steven Hammarstrom, cannot run the practice correctly, you don't want who they hired to touch your body. Stay away. Now I am needing injections, and I have no where to go, no doctor to oversee me. This is a blatant lack of care, and if the CEO is a Doctor, he should be ashamed of himself; Steve Hammarstrom I am talking directly to you!

Dr. Feng probably saved my life. At the end of my hip follow-up appointment, he asked if I had any…read moreother concerns. I had recently undergone back surgery and mentioned that my leg had been hurting. Even though I was there for my hip, Dr. Feng immediately took the concern seriously. He stopped what he was doing, performed a thorough examination of both of my legs, and told me he was concerned I might have blood clots. He sent me directly to the hospital for testing, where it was confirmed that I had blood clots in both legs. I am incredibly grateful for Dr. Feng's attentiveness, compassion, and professionalism. His willingness to listen caretully and go beyond the immediate reason for my visit made all the difference. I truly believe his actions may have saved my life, and I will always be thankful to have had him as my doctor.

This place is a scheduling train wreck.They think nothing of canceling the same appointment two or…read morethree times and take forever to return calls.The doctors might be great if you can actually get an appoint. they will eventually change.They can't even keep the patient's name straight and the automated phone call back menu goes around in circles.The whole place is an absolute study in confusion.

I cannot thank Dr. Selina Shah enough for the incredible care she has provided to my mother. My mom…read morehas suffered from chronic knee pain for decades, and we had almost given up hope of her ever finding relief. We came to Dr. Shah for Hyaluronic Acid injections, and the results exceeded our wildest expectations. After decades of dealing with pain in both knees, my mom is finally pain-free. Dr. Shah was not only highly skilled and professional but also incredibly compassionate. She took the time to explain the procedure and made sure my mom was comfortable throughout. The difference is night and day--my mom is now walking without pain for the first time in many years. If you are looking for an doctor who truly cares and delivers results, look no further than Dr. Shah. I also want to extend a huge thank you to Michael, Hazel and the entire staff for being so warm, welcoming, and efficient during our visits. From the front desk to the medical assistants, the entire team made my mom feel comfortable and cared for from the moment we walked in.

I remain jealous of others who got the 5-star treatment. Did I just see her on a bad day? I really…read morereally wanted to try regenerative medicine. I tend to get a lot of orthopedic injuries. I'd love to try it for my frozen shoulder, my torn hip labrum, etc. I was also deeply interested in diagnostic ultrasound. Hopefully I can find another provider in the area.

I had rotator cuff surgery performed by Dr. Timmerman a week ago. From what I understand, the tear…read morewas fairly substantial, and it was not automatic that surgery would be able to repair it. Also, from what I understand, including the pictures she showed me, she was successful in reattaching it. Without being an expert on these things, it still seems to me that Dr. Timmerman is an experienced and skilled surgeon. That, of course, is by far and away the most important thing in looking for a surgeon. The reason I am not giving her an unreserved five star rating is the following: In our postoperative visit one week after the surgery, I felt Dr. Timmerman was very rushed. She showed me pictures of the shoulder and the surgery, which I appreciated, but kind of rushed through her explanation of what the pictures represent. As somebody who has zero knowledge or understanding of such things, I really did not understand it all and did not feel comfortable to ask her to repeat her explanations. Nor did she really take time to just sit down and say, "OK, how are you feeling? How is everything ?" I did not come away feeling clear on what I can and cannot do during the entire three months of my recovery period, nor on what the prognosis is for a fairly full recovery of the use of my shoulder.The whole appointment was maybe five minutes and I was asking her questions as she literally had 1 foot out the door of the room. Now I understand that doctors can be very busy, but I really do feel like they have to make time to create an atmosphere in which a patient can feel comfortable asking questions. After all, the recovery period is important. I am not sure how to say this: I appreciate the experience and apparent skill that Dr. Timmerman brings to the table. But as just some older guy who just wants to live out his remaining years being comfortable, active, and as productive as he can, I have to wonder if in the field of sports medicine us older people are sufficiently recognized for who we are.

The surgery made my problem worse. Never got over that. Could have been because it was workers…read morecomp.

I started going to Mt. Diablo Sport and Spine because I've been ramping up my CrossFit training and…read morewanted to improve my overhead strength and mobility, which had always been a weak point despite trying things like massage and random tips online without much consistency or progress. Dr. Mike helped me pinpoint exactly what was limiting me and built a simple, targeted plan that actually fit into my existing training, and now overhead work no longer feels tight or painful--I'm moving better, feeling stronger, and even PR'd my jerk by 20 lbs thanks to a much better receiving position. He's also been great at helping me manage smaller issues along the way and really listens, making adjustments that work for my goals; working with him feels like having a real coach and medical expert in my corner, and I'd recommend him to anyone--athlete or not--who wants to fix the root cause instead of just chasing symptoms.

I injured my shoulder during a high-rep toes-to-bar workout and initially thought it was just a…read morepulled muscle. I rested, scaled back, and even tried a few massages, but after a month with no improvement, I knew I needed something more. I decided to give Dr. Mike a shot since he's part of our CrossFit community and has a great reputation at the gym. Being a former coach, he truly understands the movements we do and the intensity we train at. That made a huge difference. I also shared that I'm a busy mom and don't have a lot of extra time for long rehab routines, and he completely got it. He gave me simple, effective exercises I could realistically stick to, while actively working on rehabbing my shoulder. What I appreciated most is that he didn't just tell me to stop or "take it easy." He understood my goals and helped me keep moving forward safely without feeling like I was losing progress. Now my shoulder is completely healed. At my worst, I couldn't even lift my arm to shoulder height--now I'm back to doing everything in CrossFit, and honestly feel stronger than before. He didn't just fix the injury--he helped me build a better foundation so I can avoid this happening again. Highly recommend!

Wow where to begin?…read more Dr. Wong is an amazing physician and truly made my mom feel cared about. Dr. Wong will not sugar coat anything and at the end of the day thats what I appreciate. Someone that will tell it like it is to your face. She has done multiple of my family members total knees and every single one of them is doing great. In the office she has an assistant named Peetra or Patra maybe Petra anyways she is amazing as well. Very kind and seems to really care about her patients. Thank you Dr. Wong! And Porscha! Or Petra im so sorry for forgetting your name if you read this.

I'm in the camp of those with the dismissive office visit that got started late. I'm not a good…read morecandidate for surgery and was offered a referral to other docs at her practice who might find me a better fit. But there was no emotion or warmth. I've heard that's a surgeon thing. Ok. She didn't offer me anything useful other than "get a cane". It was a waste of my time and a bit humiliating in general. I felt like she was considering what I might do for HER and the risk wasn't worth it so she had nothing to invest of time, assistance or warmth. I had to prod her to get anything useful or helpful including the other doctor's numbers. But is this just a surgeon thing? If you can't operate on me then you don't have any use for me or anything further to discuss? Maybe it's a surgeon thing. But I left feeling really bad.

I have been trying to reach someone for 2 weeks by phone and appointment request online and have…read morehad zero response and I'm currently very disappointed. 25 years ago Dr. Rao did a procedure on my back and I had great results. He was the most compassionate doctor I have ever had provide care for me. November 2024 I needed to have a similar surgery by another surgeon and I should have reached out to Dr. Rao for an evaluation. I now recently had the symptoms return even worse and MRI shows I likely need surgery again. If anyone knows how I can reach Dr. Rao, please send a alternate contact number or email. The information on the website is a dead end.

Dr. Rao is an experienced professional with an amazing personality that puts you at ease and makes…read moreyou feel listened to. He explains the issue and provides all of the options available. He helped my 89 year old mother through a painful and scary L1 compression fracture, ultimately performing a completely successful vertebroplasty.

Dr. Rolnik is on top of her game. Prepare for a different experience in todays health care…read moreenvironment. Dr. Rolnik listens, takes time with you and cares a lot about what she can do to help you improve your situation and outcome from her treatment. In my case she identified the problem with my knee, treated me on the spot and even called me personally the next day to see how I was getting along. Her approach used to be the norm decades ago but seems to have disappeared over the years. I'm so glad I found Dr. Rolnik, there is a good reason she has such great reviews. She earns them. You will be glad you found her too.

I actually never met Dr Rolnik face to face. But I had a broken foot and called her office. I live…read morefar in San Mateo but even though she never treated me personally, she checked up on me from time to time, took her time to give me great advice, even looked at my x-ray and gave me her best opinion and showed that she genuinely cared. I never spent any money at her clinic but she still showed that she cared and wanted what was best for me. I have never met a more caring doctor! Thank you :)