Started trash and recycling pickup in 2012. Since then they have doubled their recycling rates. Picky about items even WITH recycling triangle. If they truly recycle their costs should not be climbing. I am ready to ask the EPA to investigate them. read more

Absolute worst. Loudest automobiles on the road, louder than tractor-trailers. Drivers thrash the levers and cause immense noise disturbance before 6:00a.m. Back-up chimes of trucks can be heard for MILES around in the morning at 5a.m. - 5:30a.m. in Red Bank, Tennessee. I seriously hope the board of directors never wake up at the time they wish, but 3 hours sooner, with their first thoughts being "garbage." Garbage life. Garbage existence. Garbage noises. Garbage towns. Garbage cities. Garbage culture. Just wake everyone up in this entire town, before 6a.m. with your loud trucks, careless drivers, and absolute disregard for the communities in your work areas. I seriously hope your board of directors develops an anxiety complex like I have. Republic Services, alone, has caused me to need to take anti-anxiety meds at 4:30a.m. because they keep making the sounds of missiles exploding at 5:07-5:35a.m. in Red Bank, Tennessee. I wish the absolute worst misfortunes on the board of directors. I do not care about their health or lives. I want them to understand the bs they've done to me, for their profit margins. I am a resident, I do not get paid by Republic Services. And yet I live by THEIR schedule. I'm bringing my local municipality in on this. I HATE Republic Services, and never have I ever believed so strongly that a company should be destroyed. But doing their bs before 7a.m., means they should be destroyed. read more

Ok. We've had this household garbage service close to 21 yrs. Bill just went way up almost 200.00 for 3 mos. Past mo or 2 possibly longer have ran after 2 3 and 4 p.m used to run between 7 a.m to 9 a.m. just min ago wind blew over full can and I had to pick up all the trash. ie: busted garbage bags yard clippings and food all off ground. Now if they'd have ran earlier in day this wouldn't have happened. So we leaving republic over price increase and lower service. Don't expect much from em. BTW can sitting by road turned right way and sitting out to make sure doesn't blow over again. Just letting all know how our experience was. Hope this helps others read more

Republic Services Chattanooga - Dumpster Rental Near Me - Chattanooga, Tennessee

I would not recommend Republic Services. The service pick up has recently been late on pick ups. They charge an additional fee if the container's contents are preventing the lid from closing. The customer service is difficult to contact. I had to wait 1 hour and 14 minutes to speak with an actual person. The app service chat ends up telling you to call. They do not prorate ending of services. So I contacted them before the renewal but because they are so inefficient in their customer service it was 4 days before I could reach a person to cancel my service. Now I have to pay another month and an additional fee for them to pick up their containers. I would not use them. read more

I worked there almost 31 years! My retirement gift was a $50 gift card! Monthly Service Charge went up almost 25% on Jan 1st. Since I'm on a fixed income and Republic would not adjust rate, I found comparable service for considerably less. When I cancelled on the 3/25/25 they assured me no additional charges. I specifically asked about removal of cart and they assured me balance was zero and there would be no charge for removal, April 1st they charged me for another quarter. Very disappointed in company I spent my life with trying to provide quality service!! read more

Republic apparently bought out my waste connection contract several years ago. Since then they have slowly went up on the price and last week they sent me a letter saying it wasn't financially feasible to continue picking up my trash and they were just automatically switching me back over to waste connections. (Probably because everyone in the area dumped them when they continued to go up on the price). It's crazy because I've paid it and dealt with the fact whoever drives their truck constantly leaves trash laying around where they sling it out of the van and also digs small holes in my yard where their truck slams the van back down. After some calling I found a company that's about half what I was paying them. I would suggest you shop around as well read more

Republic Services Chattanooga - Dumpster Rental Near Me - Chattanooga, Tennessee

The worst trash service in Loudon, TN The most incompetent people! They don't pick up trash in time then they send an automated message APOLOGIZING!!! Do your F$$ing job and stop apologizing read more

The drivers are awful they just sling trash all over the yard and don't care to get out to pick it up. The auto arm trucks sling the trash cans around causing damage to the can. I can see this being a problem in the future as they will want customers to pay for the broken trash cans caused by their truck. read more

Republic Services Chattanooga - Dumpster Rental Near Me - Chattanooga, Tennessee

Absolutely horrible business practices. Rates increase dramatically with no advance notice, customer service is the worst I have ever encountered. It has been reported they knowingly dispose of recyclable material in the landfill and lie to customers while charging extra for recycling. We have been customers for years on a discounted rate for our large neighborhood through our HOA. Rate increased by almost 30%- left 3 voicemails, sent 3 emails, and was on the phone for an hour last week trying to resolve. They refused to honor our rate. Now they want to charge $35 per container to pick them up. Absolutely unacceptable. STAY AWAY FROM REPUBLIC. read more

Republic Services Chattanooga - Regular trash truck picking up waste from recycling bins. - Dumpster Rental Near Me - Chattanooga, Tennessee

If you are looking for trash pickup, DO NOT CHOOSE REPUBLIC SERVICES CHATTANOOGA!! This company overcharges a RIDICULOUS amount of money and their services are not worth it. When I called to cancel our service, they billed me $100 to pick up our cans. $30 per can PLUS an admin fee AND $29 RECOVERY FEE! DOUBLE CHARGING. Ripping people off. read more

i work for a company in soddy daisy. had a dumpster for about 18 years always paid the bill monthly. it took me 6 months to finally cancel my account that the contract from 2017 was signed. just keep billing me cancelled by calling and emailing. will never use them again for our business. worse company ever. sales repres. and customer service is awful. read more

UPDATE 10/30: Republic is billing me an UNSPECIFIED AMOUNT to pick up their trash can. It may be $30. it could be more. They said they "don't know." I asked if I may drop off the can to avoid the pick-up charge and was told no because their office is closed to the public. 10/6/2020: Republic Services is dishonest and difficult. Over the past two years, Republic repeatedly and inexplicably increased their rates - charging more than their competitors who serve our neighbors. When we called to cancel our service on July 29th, Dana, the sales rep, assured us that she would lower our monthly payment to match or beat their competitors. BUT she said she could not tell us what the amount would be and that we would not see the adjustment until our next statement arrived. So, we could not confirm that they would meet/beat their competitors for another month. (Spoiler: Their cost was still higher.) We called to cancel again today (Oct. 6) and spoke with Kristen (a manager?). Kristen told us that they did lower their rate, but they don't include the additional fees when promising to meet/beat their competitors. In other words, they were dishonest. We told Kristen that we wanted to cancel our account today and that we did not wish to receive service or be charged for the 3 remaining UNUSED weeks this month. Kristen said their policy was to only cancel accounts at the end of the month AND that we must pay for the remaining 3 unused weeks (Oct. 13, 20, 27) because that is their policy!? Incidentally, their Facebook page doesn't list customer reviews. I wonder why. read more

Drivers RACE at Breakneck speed through our neighborhood. I've asked the driver to slow down, but he just argued with me. He said he didn't see any kids or pets that he could hit. I contacted the company MANY TIMES, but they do nothing. Most of my neighbors are now using C & M instead. read more

avoid, avoid, avoid!!!!!! fees, fees, fees!!!!! billing nightmares!!!!!! autopay never works!!!! (they will try to blame you for it not working even if you have every one of your other reoccurring bills for other companies setup without issue). continuous billing issues and late fees before bills are ever due. if you discontinue service you get more bills and late fees for 10yr old, beat up santek container removal. $32.67 + $5.00 late fee before you ever see the bill as of 7/2022. do yourself a huge favor.....don't believe the bbb rating of a+. read the long, long, long list of complaints. choose a different service!!!!! site will not allow zero star ratings. i have called customer service many times - never resolved "their issues". read more

Just terrible. Missed trash pick up regularly and I had to call on multiple occasions to have them come back, but if you're late once they charge you $60 at least. Raise rates every year by at least $10. Try and cancel, they'll tell you your account is zeroed out and everything is good to go, and then two months later slapped us with another $40 bill. Avoid at all costs! Costumer service is a joke. read more

When I cancelled services in March, I told Republic that I've heard they are charging customers to pickup the cans so I will drop them off just tell me where and when. Well they did not want me to do that so they ultimately did pick the cans and now they are billing me $54 just to pick-up the empty cans. I'd encourage everyone to cancel services from Republic they are unscrupulous to say the least and very overpriced. read more

When i first moved here I set up garbage and recycling services. They did not show up at all for recycling so I canceled that service. Now my garbage pickup day is Wednesdays and they never showed up this past time, so I called Thursday and was promised a pickup Friday...never showed up again. Called and was promised a pickup on Saturday AGAIN a no show. Sunday I asked my son to pull the garbage back so I could mow the lawn and he was stung on the neck by a wasp because they were all inside the bin. I almost had to take him to the ER because his throat was closing. Business was closed all weekend so called Monday. Requested a supervisor and of course no one was there and I was told I was supposed to have a pickup today. When I got home from work, guess what still there covered in wasps and flys. Yup the garbage and still no call from a supervisor. Called again and rep said they escalated my case. To where idk. They have my autopay so looks like they don't care. Anyone know of a better service? Sorry do not know where to PM you my information read more

I just cancelled my service due to ever increasing prices and "surcharges". When on the phone with CS, they wanted to know why I was cancelling, so I politely told them that I found service at 1/3 the price. At the end of the conversation, I was told there would be a charge (just slightly less than the price per qtr of my new service) to pick up the can that belongs to them. Seriously?? They seem like a very money hungry company and won't be getting any more business from me, nor any recommendations. What a shady way to do business!! read more

Avoid this company AT ALL COSTS. Once you start doing business with them they will begin raising your rates with every subsequent bill and will continue to bill you even after you end service. They even try to charge you a fee for cancelling service. They way over charge and make it impossible to leave them. They tried to bill us almost $180 for 3 months of service. We left them and are paying $48 for the exact same service, but with much better customer service from a local company. This company is not local and they have no incentive to care about you or your community. Their customer service is useless and they do not care. Even their customer service managers are a joke. In their mind the customer is never right and they will argue with you and eventually hang up on you. They'll also put you on hold and keep you there for a very long time if they know you are calling in to complain. Checkout their Google reviews too. Rating is 1.6 on Google. That should tell you something. A business has to work pretty hard to get that low. Also make sure to check out their BBB rating and complaints. They've had 3,989 complaints in 3 years. Wow! read more

Republic Services Chattanooga - Dumpster Rental Near Me - Chattanooga, Tennessee

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Have canceled and gone else were for service. Kept going up on price for no reason. Got a bill with late charge. Asked for review of audio tape since 1/28/2020. Was told would get back in 3 days. Called back 2/4/2020 and still no answer. Call again 2/11/2020 still no answer. Got a demand letter in mail or else last week. Call again today and you guessed it no answer. Worsed customer service ever, rates with comcast cable. All they want is money by hook or crook. Sub divison has facebook page and informing all about problem. Dump republic. read more

We had Republic Services for our trash collection when we lived on Signal Mountain. We moved out of the house in September 2018 and I cancelled the service. I just noticed (March 2020) that we are still being billed on auto-pay through a credit card. Republic Services refuses to reimburse us for the payments that we made. I would not recommend these thieves to anyone. read more

Should be getting zero stars, these people cannot follow simple directions. They been asked several times to empty the dumpsters at the seniors apartment complex here in chattanooga, later in the day, yet, they come in super early, slamming, banging dumpsters, hunking horns, beeping etc, sounds like a train wreck and then some. Asked them to come later in the day, Nothing happens, they might do it a time or 2 then back to same old routine. read more

Company is terrible. Took three phone calls to try and set service up. Employees could not get street names, pick up or delivery times correct. Waited over 45 minutes to talk to a supervisor. Cancelled service before they even started. Go to Kinnel jimmy and his son are great people and care about their customers! read more

Absolutely ridiculous to charge 2 separate $27 charges to pick trash & recycling containers. I will never, ever give this company another cent of my money & will advise everyone I know to avoid their services. Sneaky, slimy way to do business to charge excessive fees for crappy service (why I changed providers) & then these charges. The drivers speed down our residential street, my cans were never completely empty & they were usually half way in the street when I would get home. The container lids wouldn't even shut correctly from their trucks handling of them while emptying them. They also did not pick up the recycling container on the scheduled day when I left it by the street so they came onto my property when I was not home & removed it from an area not visible from the street. Horrible company! read more