Helpful, courteous, competitively priced, keeping me fully apprised of the process from step one,…read moreuntil I picked up the laptop at the end of the job. The work was on time, and executed at the price quoted, couldn't be happier.

I can't say enough good things about this team. I was on vacation and starting my day at Lookout…read moreMountain when my phone died. A kind soul gave me directions to Oops Repair and they fixed my phone in time for me to make my reservation at the Incline Railway and Ruby Falls. Without their quick, skilled work I would have missed these lifetime of memories and photos as proof.

You take your phone in there working get it back not working. Over charging and you have to pay…read morethem to even get your phone back if you dont want to use their services sat in there for an hour for them to tell me to pick my phone up in an hour price would be 110 then get a call its over 220. get thee I dont want to pay 220 plus dollars so heavy set dude says you got to pay me 49.16 before I can even put your phone in your hand. I basically gave them 49 dollars for trash and he knew it. yal might as well kept it yal scammers. My uncle a cop I better not see no pictures of me or money stolen out my accounts! Low down talking about the mother board is damaged shut up that doesnt mean the battery not supposed to work . he wouldnt even charge my phone before i gave him the money so he knew it was over he kept ignoring me. its ok God got this.

Dan and his whole crew are awesome. I went to the store in Brainerd…read more I have to admit I was a little nervous because the techs seemed so young but they did a wonderful job. My phone was repaired and I'm happy with the work. You should check them out. Their prices are very reasonable. I would and will use this company again. Thank you iSpecialize.

They always seem to have the oddball battery that I need. They will also accept my old batteries…read morefor recycling. I really appreciate that.

I went today for assistance with a key fob. Austin provided excellent customer service. He was very…read morefriendly and knowledgeable. I highly recommend this location and will be returning for service.

Matthew gave me great service and did an outstanding job. I will definitely come back. Check it out…read moreif you need to have your phone repaired!

Great service and knowledgeable staff. Service time for…read morerepairs was quick considering how small and numerous the parts are in a phone. Prices and selection are reasonable and store is well stocked. I would definitely recommend this store if you are in need of a new screen or accessories and need repairs done accurately and quickly.

The young man who owns this is so nice friendly and helpful. They guarantee their work and have…read moregreat prices. I have used them several times before I upgraded my phone and they have been amazing to work with every time!! I would highly recommend

From the owner: Able to fix any iPhone, Android, Apple Watch, Tablet, MacBooks & More. Quick and easy service at a…read moreaffordable price.

Had my cracked screen replaced on a iPhone 11 Pro plus in November of 2020. I wasn't thrilled about…read morethe $300+ price tag, but it had to be done. Had to take it back the next day, because he didn't blow all the dust from the previous phone, so my front facint camera didn't work. He opened It and cleaned it out, and a week later I was back in with the same issue, dust under the screen at the camera. Did this one more time, and just decided to live with it. Then the screen started acting up on me, being non responsive, or moving when I didn't touch it called them back, and they only offer a 30 day warranty on parts. Noticed on March of 2021 that the screen was separating from the phone, took it back up on 3/13/21 and he said it's the actual replacement screen coming apart, and there is noting he can do, unless I want to pay for a new screen replacement. Either go to an Apple store, or just buy a new phone. Don't waste your money here.

I probably should have known better than to get my screen replaced at a store inside of Walmart but…read moremost other places were closed and I was eager to get it fixed quickly so I came here. The guy running the store was about 19 and after he was done replacing the screen a lot of stuff was wrong with my phone. I have an iPhone 6s Plus and after he replaced it my Touch ID no longer worked, my camera wouldn't work, and my speakers were messed up and wouldn't play out loud. I took it back to him and he acted like it wasn't a big deal and told me to come back tomorrow because he was closing. I had to work the next day so my bf took my phone there for me. He explained that he didn't have anymore white screens and that he could put a black one on there. I was okay with it as long as it worked, but even after he tried to fix it my camera and speakers still didn't work. He didn't even test it to make sure before giving it back. My mom had to pick it up for me because I was working and she didn't know to check for these things (even though I told her). My boyfriend called the guy and was really mad telling him he owed me a new phone because he broke mine. He was apologetic so we took it back AGAIN and he replaced the parts which fixed it but now my camera is really crappy bc they use really cheap parts that I assume come from China. This place is absolutely ridiculous and I would never recommend it to anyone. The screen that he replaced my phone with is so cheap and half the time it doesn't let me click on what I'm trying to. Jesse was the guy that worked on my phone. Beware of this place.

I was treated rudely. A girl offered to help me but then became rude because I was trying to save…read moremoney. Said it wouldn't make a difference. Just walked away after tossing my receipt down. I asked another man if I was thru because she walked away and he said. Your good. I geuss that's the way people say thank you nowadays for giving them service. There used to be a nice man working here but haven't seen him in awhile. He was always helpful . *make a difference in box or bag. Also she put one piece of tape on after I asked for tape to secure envelope. I asked if I could use tape and she said it's not going anywhere. I said I would just like it to look neater. I'll probably go elsewhere next time I need shipping.

I had a great experience with the customer service reps here when dealing with a mix-up about a…read morepiece of mail. The FedEx Ground manager kindly informed me that this location can't receive postal mail--hypothetically, even he's not authorized to get it. I'm glad to have that cleared up! Now, to figure out where the mail ended up...