Price keeps on going up and up and up and we have our pricing locked it. Call them they adjust it and supposedly fixed but it's not. Gets old real quick. read more

Prices have skyrocketed the last 2 years. When pick up's are missed, it's on the customer to call and get credit. Then when you want to terminate your contract, they charge you $150 for "cart pick up fees". Don't use this company as I've talked to 3 other companies and all are significantly cheaper read more

there is a schedule, that recycling will be picked up every two weeks. well what happens when they do not pick up. nuttin. all of our recycling just goes into the regular trash because the bin is full. try to call and get them to pick up? forget about it. if you can get someone on the phone they take your name and address and soft sell you it will get picked up. they forget to tell you that it might get picked up in two weeks. there was no need to take a picture of a full recycling bin. read more

At this point, if you or someone you know has been a victim of the shady commerce practices of this business, feel free to contact me as I am going to be speaking to a lawyer. And considering their rating, I doubt I'll be hard pressed to find people willing to be a party to a class action lawsuit for financial compensation. Said they bought Randy's and sent a notice. I received nothing in the mail or any phone calls. We paid Randy's for the year and were not credited when the buyout happened and were charged for Republic's services. They sent 0 invoices for almost a year to generate fees. We are looking at an almost $1000.00 bill for service. They never changed our bins out either so they still say Randy's. My opinion is that they're intentionally misleading and guilty of racketeering. I'm in contact with a lawyer, the BBB, and the Atty General. read more

AVOID THIS TRASH SERVICE !!!! was with this company for three months. I never had so many issues with a trash company in my history of home ownership. -They charge for new canister delivery. note other companies do not. - They make LOTs of billing mistakes and they don't know WHY that happened. -missed pick ups two times in three months. -half emptied recycling container twice in a row. Wow.... right!!!! all in three months before I cancelled. this is a out of state company which needs to clean itself up (business). read more

I would not recommend Republic service. I use them for 6 properties and the fees and extra charges are insane. More than doubles your bill over the quoted price every month. I'm switching services as soon as my contract expires. read more

Zero stars! Look elsewhere for trash service if possible. Absolutely no customer service, they never pick up on time and they do not communicate. Worst trash service ever! read more

Awful customer service. They do not follow through with what they promise. Said they would pick up on Monday. Said someone would contact me to confirm. Not only did they not pick up, they never called. On Wednesday, I called to reschedule Monday's missed pick up. I agreed to their pick up fee. They told me to put recycle out Wednesday night for pick up on Thursday. No one picked up on Thursday. When I called Thursday at 4:00 pm, to find out why they haven't picked up yet, I was told they cancelled my pick up and I would have to wait over a week and a half to my next scheduled pick up. When I asked for a supervisor, no supervisor could be reached. In the meantime my recycle bin is waiting in the street. Horrible customer service. I think our city should get a different company. Very disappointing as well as frustrating. read more

As a Golden Valley resident, we're forced to use Republic for our organics recycling program. In the six weeks since the program began, Republic has missed 3 of the 6 weekly pickups... While I strongly support organics recycling, Republic is unable to deliver anything close to reliable service. read more

This will be my 2nd review posted regarding this company . I have made 10 plus calls (including talking to a supervisor) including locally as their headquarters in AZ . Also I have sent them 2-4 emails as well . Republic Services charges $120 for April -November . It doesn't matter if it is the last wk of November , it doesn't matter if you continuously have missed pick ups because of their incompetence. I have been dealing with this for almost month coming this Monday Sept 27th. The money have been withdrawn from my account since Sept 14th . My yard waste has been at the curb since Sept 8th . Republic services has no problem taking your money and not providing you with the service you paid for . Customer satisfaction If at all possible don't do business with this company . They are not worth time or money . If there was a zero star option , I would have used it . I've already made 2 phone calls today so far my yard waste has yet to be picked up . read more

Republic Services Minneapolis Recycling - Full yard waste bin and 4 yard waste bags been at curb since Sept 8th , 2021. - Recycling Center Near Me - Minneapolis, Minnesota

I had gotten our recycling out late and took a chance of it being picked up. I noticed that a truck had just gone down the other side of our street. Right after I got back inside, I looked out when I heard a recycling truck rumbling by. I realized that I couldn't see our bin. Right when I was wondering where it went, I saw these two guys, on the other side of our street, with a bin on the back of their truck. What I saw next surprised me. Both men brought it back to our side, but they went further by sitting it on our lawn, not leave it in the street curb side. Not only do I appreciate their service, but they are so reasonably priced compared to a lot of other waste services. Their customer service is also top notch. They have always been willing to work with me through a payment plan since I am on a fixed income. Other garbage companies weren't willing to do this for me. read more

The service was fine though expensive while we were customers...over 20 years. Want to cancel? BIG BUCKS to do that! Ridiculous!

We've had so many problems with Republic. They've rejected our payments with only an email that went straight to the junk folder then charged us for a late fee without even making a second attempt. They told us we're not eligible for recycling services without any explanation why. Their auto pay rarely works, it turns off automatically (another reason we've gotten a late fee). They're also fairly expensive at $57 per month for ONE BIN. We're trying to find other options in our neighborhood because we've had it with this company. read more

My mom is in her seventies and on a fixed income of less than 900 a month . We picked up this service so she wouldn't have to burn her trash anymore. From the time we picked it up till this day there was a consistent increase in price every quarter . Started at $130 and it is now over 300 . Which is absolutely disgusting that any company will hit you low and then sneak increases to the point it hurts you so bad you can't help but notice it . I called in and they told me that they would reduce it back to 150 and if it went back up to call. Well of course the next charge was $300 so I called to find out what was going on . They told me there were no notes for any adjustments made and that I would have to pay the $300 . I'm absolutely disgusted with this and I find it a form of elderly abuse and thievery ! So everybody using this service keep an eye on your charges! Because they will creep them up on you ! Needless to say I canceled the service ! And I hope this review is taken seriously because this company needs to pay for the way they treat people ! What happened to customer service and good business ethics ?:-( read more

0 stars for this business (but it makes me put 1 star to post this review). I used republic service waste pick up for 3 months, I ended up having to call customer service MULTIPLE times to get my bills figured out. They tried to charge me over $142 in EXTRA charges, and then to get my account refunded took 6+ phone calls. I also tried contacting them via their website online and did not get any response. At one point in time I was told "You will need to try calling back to make sure this gets figured out." I probably spent 7 hours on the phone with them. NO ONE in customer service was helpful. I was told multiple times my account was "taken care of" just to have to call again. read more

Worse service ever. They always leave half my trash or spill it on ground. If I have any bags outside the can they will not take. They get out to leave a note on my can saying they charge per bag and then leave everything there. Never experienced such a terrible garbage service. If the association we live in didnt make us go thru them I would definitely switch service. If you have a choice I do not recommend this company. read more

WORST service... EVER!! They continuously miss our pick up, although I live in a residential neighborhood and many of my neighbors use them, too. I've been noticing a decline in the number of blue trash bins lately, but hadn't realized why until now. It's pretty sad. Oh, well - time to go shopping for a new waste company that will actually be reliable for a reliable customer that pays on time! :) read more

I'm staying with my granddaughter this week. I knew this morning was garbage pickup and then I heard the warning beeps and realized I had forgotten to put out the container. I quickly wheeled it from the garage but the truck had already done our side of the street and was past me on the other side. Your driver saw me standing in the driveway and backed up the truck, got out and took the container and emptied it for me. Please, please commend this gentleman for going beyond the extra mile for me. He could easily have continued on his route yet he chose to come back and help me. He was smiling and kind and just a great guy. He made my morning. Diapers staying with me in the garage for another week might have gotten a bit icky as the weather warms so his help was sooooo appreciated. What an awesome employee. Thank you, Brenda on Reflections Rd. in Chanhassen read more

I absolutely love this company. For years I used a different company, and was forced to find a new one as the one I was using no longer offered services in my area. I received a list of 4 companies that would pick up in my town. I went through the list, and the only on that picked up the call was Republic. So, I thought that was a good sign. I hired them to pick up for me, and have not been disappointed. I am paying about half of what I was paying the last company and the service has been great. It has been over a year, they did miss one pick up date, but came immediately the next day when I called. I have nothing bad to say about this company. I am happy with the service. read more

I cancelled my service back in March and was supposed to receive a prorated refund. I have called back 4 times ( after sitting on the line to get through each time for 15 minutes) and they said it was "in the mail"! 4th time I called and billing said they would call me 2 days ago to let me know when the refund will be coming. 2 days later I still have not heard from them....think I will? NOT! read more

The absolute worst companies. If I could give no stars I would. The would forget to pick up my trash, mess up on my billing, and the representatives wouldn't fix the problem. read more

The WORST customer service ever. They misapplied my payments, closed my account, took my cans and then demanded that I pay in advance before reinstating the service and returning my cans. Over the course of several calls, the representatives either gave me wrong information or were completely rude. It surprises me that a company like this can still be in business. read more

I wish I could give Republic Services zero stars for this review. We were a customer with them for about a year. I decided to switch to a different provider after I found out I was paying way more than I needed to (I now save over $100 a year from what I was paying before). I closed out my account with Republic Services and had a phone conversation regarding having the fee for container pick up waived. My online account then stated I had a $0 balance. OVER A YEAR LATER I received a letter in the mail from a collections agency stating that I owe Republic Services money. Republic Services made NO ATTEMPTS to contact me regarding the money they claim I owed them. They have horrible customer service. Because they chose not to contact me themselves, I now have a collections agency on my case and this will show up on my credit report - all for a $30 charge they could have easily sent me an email or physical letter about. Don't get suckered into paying too much for a service and save yourself from the headache that is Republic Services. They are complete garbage - pun intended. read more

While the service was generally reliable, the billing has ALWAYS been a problem. The continually change the billing rate to be a few bucks higher despite an agreement. Calling about it yields fairly unhelpful people and waiting on hold. The resolutions are always to put a credit on the next invoice, rather than fix the incorrect one. This is the fourth time this has occurred now so, I am going to switch to a company who can stand by their word. read more