Rescon never called me back on 11/4/24 as they promised to look into what the heck is happening with my service or lack thereof. So I used my lunch break to call them back again. They redid the moisture barrier and left it in a unworkmanlike manner. They refused to come back and fix it. Why? They cancelled a job for which I paid a down payment without letting me know. Why? I was told we don't work on things we didn't install. Poppycock. Why give the estimate in the first place? And they HAVE worked on the bulkhead before, which they did NOT install! I called to ask why my work was cancelled and why they never came back to finish the job. I asked proactively if they were cancelling my sub pump maintenance appointment for next year, which they did, and never told me. They said they will no longer do business with me and nothing more. After I paid them %1,000s, being a customer since 2019. They installed 2 dehumidifiers, sub pump, back up battery, bulkhead moisture barrier and basement wall moisture barrier. John from the Hooksett office gave me a quote for work, see my earlier review, which they later took back. Huh? What the heck is going on with this company? They just keep repeating we don't do business with you anymore. If this is how they treat loyal customers, I wouldn't use them. Would you? read more

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RESCON came for the annual maintenance of my sump pumps (regular and backup). Mike P. was the technician and he was great! He did the job and alerted me to the fact that there was something that should be repaired and also mentioned that the original sump pump which was something like 15 years old was in need of replacement at some point sooner than later. I don't like surprises so I asked Mike to get everything in order, including the new sump pump. He did what was needed. There was never any pressure to buy anything. He took the time to do the job well and I am appreciative of that. read more

Great experience! On time, on budget and quality work. Made the plan fit my needs, not an over sell to max their profit. HIGHLY recommend Andy G Newton, MA read more

-- great service from the front end sales person but office did not respond promptly to follow up problems, even after I recommended them to neighbors -- the price went up every time the (next) proposed solution was insufficient -- took 7 months to 'complete' job -- work crew were polite but they left a mess for me to clean up almost every time they were here read more

They arrived early on the job. Were very polite, explained the process to repair the foundation. When finished they cleaned up and closed the windows they had opened. I'd highly recommend this company for all your basement needs. A+ read more

Still very pleased with our DRY basement! We just had the annual inspection inspection which was thorough as always. A couple of issues with the dehumidifier which will be replaced asap at no cost to us. Highly recommend Rescon! read more

Our basement had some water intrusion coming from a crack around some pcv pipes entering in through the foundation. I called Rescon for a consultation. They explained throughly how they were going to fix it and their schedule was very flexible. They came and did the job quickly and efficiently. No mess was left behind afterwards. Only time will tell if the leak is fixed read more

We have been a Rescon customer for over 10 years and I've always found their service superior. Very reliable and at a very good price.

I had a smooth experience with Rescon from start to finish, from getting a quote, scheduling work to be done, and the quality of the crack repair work itself. read more

Great experience with Rescon! John Roemer and his whole team did a great job installing a new sump pump system in my home. They gave quality advice on how to best tackle the need and continually made adjustments based on my feedback. They even surged the team to get the project done before Thanksgiving. Definitely recommend! read more

Rescon basement solutions just fixed a large crack in our basement foundation wall. They were professional from start to finish with very fair pricing. Josh, the technician who did the work was excellent! He was on time, efficient, knowledgeable, and just an all around really nice guy who does great work. Billing was easy. I would not hesitate to use Rescon again. read more

We hired Rescon to replace our bulkhead door. The entire experience was superb, from initial contact and customer service, to the pre-work walk-though and final installation. Jon Provost handled both the quote and install, and he was both personable and professional. The work was completed efficiently, the worksite was was left clean, and Jon hauled off the old bulkhead and related debris. Very pleased with the work. read more

the guys who did the work were great. clearly explained what was going on and why, and got the work done on the promised schedule. can't yet say if my basement will be dry, because it has only been a week and it hasn't rained! read more

Excellent service. The tech is always very knowledgeable and provides detailed explanations as needed. I've been very pleased with this service over +5 years now. read more

Rescon Basement Solutions was excellent at communicating quickly and thoroughly. I appreciated their professionalism.

We had constant basement flooding until we turned to Rescon who installed drains and installed a stronger, more reliable sump pump. It has been years now, and everything still works as well as the day it was installed. Each year they come to maintain the system. This is the company to call for solutions. read more

Despite the initial scheduling conflicts, the end result was a great looking and dry basement. I would recommend Rescon for any finishing basements or waterproofing work. Their quality of work is great and after sales service is even better. Anytime we had a problem with the installed sump pump, they came over and fixed it promptly. They have a great crew working with them. read more

i purchased a replacement bulkhead door. Within a year one of the doors was turning a rust color. the company thought the paint was applied to a wet door and decided to replace both doors. After the first rainfall, the new door was leaking. The technician didn't seal the door thoroughly and had to return to complete the job. i am apprehensive about having additional problems so I will just say that I am not totall satisfied with the product or service and hope I do not have any issues in the future. read more

It was truly wonderful to have a hard rain only 24 hours after Rescon installed the drainage system. There was absolutely no water in the basement. I could actually sleep and not have to worry about the basement. Thank you Rescon you guys are the best read more