I found Heather after four property managers, including a few large well-known property management…read morecompanies and small ones to say say they were all a disappointment is an understatement of the century! Heather currently manages four doors for me. I would describe her property management firm as a medium size firm and she excels in communication and honesty. I trust her 1000% handling everything and she has been such a godsend. Her team is such an amazing property management firm that I wish I could duplicate her to use in my other states. If you're looking for personal and professional service stop searching, you have found her!

I've rented in Louisville for 13 years now, and Heather and her company are easily the best,…read morenicest, most responsive and professional group I've encountered. She is always checking on tenants, properties, and following up promptly even for silly things. She treats the property she manages as if it was her own, and the tenants as family. The property of hers I am in is clean, secure, maintained impeccably, and issues, though few, are immediately and thoughtfully taken care of. She has come by to bring me items and even allowed me to have packages to be sent to her directly, then she brought them to me asap. What more could a property owner or tenant ask for? If I owned rentals in Louisville, as I have in other states, I wouldn't bother looking at anyone else if I could use her. I was fortunate enough as a tenant to find All Property Management and Heather in a city chock full of lesser property managers who I've had experience with. She knows what owners and tenants want, and quickly delivers positive results. The value is great, because you not only get a great place to live but well-vetted neighbors, and a seriously responsive property management company. As an owner or tenant, she is here to help you immediately.

ell I had to at least give the 1 star. I'm 53 and I have been a renter my entire adult life and…read moreworking with Bailey Property Management was THE WORSE EXPERIENCE EVER!!!!! BPM took over managing the building I lived in after 3 yrs of living there. 1. The water (which was paid by them) was cut off for almost 3 days. They blamed the previous Management Co. 2. The apartment next to me with a shared entry door was vacant. I requested that once they completed the apartment & when it's ready to be rented to please change the locks because the previous management co still had keys to the current lock. Ashley responded that "the previous Management Co (LREI) didn't know their ass from a hole in the wall. Ashley was the management supervisor which she lacks professionalism and communication skills. Nonetheless they changed the locked prior to completing the work being done in the apartment next to mine. The keys to access the unit and shared entry door were in a lock box attached to the building and the contractors often took the keys with them. The maintenance man who brought random help with him who weren't employed by BPM. The "Vetted" employee maintenance man Charlie never got out his truck due to partial disability sooo he never actually did any work just whomever he could get to hop in his truck and make a few dollars for the job. Well one day while I was sitting in my car I watched him while he sat in his truck and yelled out to his help of the day to get the key out of the lock box and proceeded to yell out the code. Now I never felt safe in my home. 3. The biggest expected snow storm of the winter came thru and it took them 3 days to get salt or even attempt to shovel. There were 4 occupied units and we're all calling for assistance. But were ignored and talked about our constant complaints. (I have Ashley on my camera footage talking about how we complain and stated it makes her put us to the bottom) 4. The property lights that they're responsible for paying were out. Which means not only is it PITCH BLACK Outside on the property but I couldn't see from my front door to the main shared door. I had to use a flash light to get from my door to the main door and then to my car after it was dusk dark. I obviously really didn't feel safe at 23rd and Chestnut Street. I expressed these concerns and was told that the locks would remain as they were and they didn't know when the light situation would be resolved. I later discovered that my door key to my apartment not the shared door was also in the lock box I expressed concern for my safety AGAIN Ashley responded by saying she would trust the random maintenance men with her 18 year old daughter ‍ but at this point I was told I could break my lease without penalty. I jumped at the opportunity. 2 weeks later they were removed as the management company. They only lasted 4 months . I had lived there for over 3 years and if they had never became the management company I would probably still be living there. But the lack of communication & professionalism and no care or concern for my safety ran rampant and I felt it was in my best interest to leave! While doing my move out inspection Ashley began bad mouthing the owner. I don't recommend using them as a management company or as a landlord!!!!!!

I've been renting in this building for 10 years and ownership has changed twice in that time, so I…read morehave dealt with 3 owners and the third owner put Bailey PM in charge of the building. The new owner is an absentee landlord who lives far away and has not been available or hands-on, or responsive, and it created many problems. Now I'll make a very long story short. Ashley Campbell with Bailey PM is a lifesaver in my book. She cares more about me and this building than the owner who lives in Florida. With every problem, she has gone out of her way to assure me that she knows about the problem and will take care of things - and she has taken care of every problem that the owner has ignored. She has helped me in many ways since January, she always returns my calls, she has gone out of her way to do several things for me that the landlord was supposed to do. Ashley Campbell is a real jewel - she's a very good manager, and she has plenty of common sense. I'm 65 and old enough to know this makes Ashley unusual in the world of landlords and property managers. She has recently reorganized the owner's entire business model for renting - that makes her doubly unusual. There are some things you can't put a price tag on, and Ashley Campbell with Bailey PM is one of them.

Wonderful management company who truly cares about the customer--both tenant and owner! They…read moremanage our property and we can be assured that our tenants are always taken care of!

From the owner: Professional Property Leasing, Advertising, and Tenant Selection service providers for investment…read moreproperty Owners and Managers alike. We also serve individual homeowners who would rather rent their home than sell. 4 Rent Louisville offers comprehensive property management services partnering with Bill Stout Properties using powerful cloud based property management software.

never answered any of my maintenance request issues EVER in 6 months; or any of my questions or…read moreconcerns when I was buying my condo

Property owners/investors, go elsewhere unless you want to lose all of your money and have negative…read morecash flow, month after month. This property management company will inundate you with fees and charges making it impossible to keep your head above water. They charge a flat amount for your properties every month(plus a ton of other fees, especially when leasing!) whether the properties are leased or not so they have no incentive to produce results- it's a broken business model. Again, unless you are looking to lose money for months on end, go elsewhere. I'll likely be defaulting on my mortgage for this property soon as I put most of my life savings into this property and can't keep paying the mortgage and taxes out of pocket.

I am a multi-unit property owner in New Albany and have had LREI manage my properties for nearly 4…read moreyears now. I have been very pleased with their professionalism, proactive management and attention to detail with regards to upkeep and management, especially through recent challenging times getting through the pandemic. I believe they have been fair and responsive to tenants consistently and they keep me informed regularly on developments. I would recommend them and plan to continue to work with them for future property management needs.

Avoid LREI at all costs…read more Our experience with was absolutely horrible. They handled our application with complete incompetence. The review process took over the time frame given, and they ignored all calls and emails. Their staff, specifically Nathaly, provided no updates or follow-through. This company is disorganized, unprofessional, and misleading. They waste your time and show zero respect for applicants. We are also demanding a refund of our application fee because they clearly did not provide the service promised. Do not trust LREI with your housing.

Chrissy & Mike Gandolfo are true gems. Whether you are a first time homebuyer or selling your home,…read moreyou will have your needs met beyond expectation. We worked with Chrissy for several months to find our first home and she consistently provided valuable insight, referrals to trusted businesses, and maintained great communication. She is a well trained listener and always had our deal breaker list in mind. As first time homebuyer buyers in our late 30's Chrissy provided respectful education along the way and was always available to talk or text about questions and concerns. She impressed us beginning to end and provided concierge, best in class service. After closing, Re Solutions gifted us with rekeying our new house by their employee Joe and he did a fantastic job as well. They have a great team of support staff. We couldn't be happier with our new home and will continue to recommend Chrissy and Mike enthusiastically to everyone. They are salt of the earth, inspiring people to know and an asset to your life that you'll want to hold onto.

Helped us sell our home in about a week, and find a new home we loved in no time. I have worked…read morewith other agents in the past, and none came close to the level of service we got from RE Solutions. They have a real understanding of the area and the market, good, reliable contacts, and the desire and ability to deliver for their clients. I don't think there is anyone better than RE Solutions.

kelly Fairbanks is incredibly helpful to our community here in The Reserve of Polo Fields. She is…read morealways pleasant and eager to help when I call. Being on the HOA board has led me to require much from Kelly.

This organization is an absolute joke. The $200+ a month HOA fee gets us absolutely nothing. They…read morecan't even keep the grass cut, the mulch in front of my place looks like crap, Renee Aldrich couldn't manage a Lemonade stand. She bullies tenants with BS fines, allows certain tenants to get away with not following bylaws, while holding other tenants to the exact wording of the bylaws. They are so bad that they are the sole reason we are selling our place. And now that I've gotten my closing statement, they are trying to hit us with a BS assessment. If you are looking at a property run by them, you better run!

Shrubs were to be replaced last year, but this company has once again failed at their job!…read moreCertainly did not mind killing my roses , peony and morning glory with the poison u sprayed over my privacy fence! This company is negligent in all aspects of their business

There hasn't been hot water for days. It is Christmas week. I boiled water to take a bath, spilled…read morethe container and scalded my leg. I took the trash out and saw a raccoon in the dumpster. No one EVER answers the phone when I call. Oh and they raised the HOA fees seven bucks. I am moving.

Frankly Property Management of Louisville is the worst property management company I've ever used…read more PMOL is hilariously unresponsive, they have poor tenant screening procedures, and their business software has a terrible UI. Since hiring a different PM my property has had less vacancies, less costly tenant turnovers, and far better communication. Learn from my mistake, avoid PMOL like the plague.

I would not rent from any other property management agency. I have only had good experiences with…read moreProperty Management. I have leased from them twice and have had no issues. They respond immediately to any needs I have.

warning this company is dishonest and should be avoided. would never utilize as a property…read moremanagement or for a rental. multiple incidents with holding renters deposits for fictitious charges. very dishonest company.

I am on my fourth year with Metro Realty& Management. They take a great job of the property in all…read moremanners. If i have ever had a problem, they are on it. i don't know what the other reviews are talking about. I will recommend metro realty and management to anyone. It's a tough job and they do it exceptionally every day. thank you