This Doctor misdiagnosed my daughter. Charged a large amount of money for an unnecessary procedure…read moreand then won't return your calls. How is this best practice by a Cleveland Clinic Physician.

I saw this doctor in July with horrible chronic neck pain and mobility issues. She told me that…read morethere was nothing wrong with my spine, but just tension in my muscle muscles and provided a needling treatment. That treatment provided relief for about 24 hours, but the pain then came back worse than before so I went to another doctor just two weeks later where they took an x-ray and discovered that I had suffered a cervical fracture. Dr Mehta's office charged me $1100 after I explicitly confirmed that they took my insurance on the phone when I made the appointment and in person the day of when I was signing in. I have called this office several times and been forwarded to voicemail by the staff every single time with absolutely no response or call back regarding the fact that I was charged $1100 for a "facility fee" after I was lied to about my insurance being accepted and not even mentioning the fact that this doctor did no imaging and told me that there was nothing wrong with my spine when I in fact have a C7 fracture. I have been calling and leaving voicemails for weeks now just asking someone to discuss this bill with me. I have been calm, respectful, and understanding when the truth is I'm a bit angry that I was charged this fee by a doctor Who was so horribly wrong with my diagnosis and care. The Cleveland clinic billing department has been unable to help me resolve this and has told me that I need to contact the office specifically which is what I have been trying to do with no response, so I'm sorry to leave a negative review, but I don't know how else to get someone to call me back at this point!

I enjoyed working with Ashley. I had a thorough exam. She was patient and took the time to make…read moresuggestions and go through all options for hearing aid styles, brands, features and prices. Also was glad to answer questions later on phone and Teams calls. No pressure sales...very helpful.

I waited for a week receive a call back, when I did I was told there is a wait list based on…read moreinsurance. If you don't have the preferred insurance, you wait. All other questions were answered with "I don't know."

I see Sarah Tirpak for counseling. I have been working with her for several years now, and she is…read moredefinitely the best counselor I've had.

I received excellent care for the broken bone in my foot. But, beware...the boot they gave me was…read more$825. It is not returnable and if Medicare doesn't cover it, I'm responsible. The next day, out of curiosity, I checked Amazon. They had the exact same boot for, wait for it, $63! Beware of any equipment for which they want to charge you. Do your own research first.

I had to take my 101 year-old mother here today for knee pain. This facility is amazing for…read moreemergency care of orthopedics. We got in within a half an hour of checking in. They were able to take an x-ray. Give my mom a Cortizone shot in her knee. The man at the door I wish I would've got his name. He was outstanding. I pulled up. He greeted us at the car got a wheelchair for my mom checked her in while I went and parked the car and did the same when we exited the building what a fantastic gentleman. The woman that helped us I think her name was Trish Tricia, Dr. Tricia, who gave the Cortizone shot and spoke with us was outstanding well educated clear speaking just very kind human. My mom was pain-free within minutes after having the Cortizone shot and was able to walk into her apartment building by the time we got home.

This place is Professional, short wait, courteous, knowledgeable, and we have used 3 times and will…read morealways think of it first! Trust a Boomer!! Debbie

We had a fantastic experience at this UC despite have to present for a not so fantastic concern…read more Within 30 minutes the caring and professional team evaluated, completed appropriate x-ray, and diagnosed my daughter with a nose fracture. Everyone was quick, caring, and well educated. Five stars.

As a patient of Dr Pamfilie, I can say that she has always been available to see me when I call for…read morean appt "out of the blue". Her staff is friendly and the office is always clean and tidy.

Dr Wagner is 100% amazing. I have gone to him for 20+ years. His front end office staff could do…read moremuch better. They have screwed up appointments for MULTIPLE family members. Most of the MAs that take you back are nice and the phlebotomist is amazing.

I felt the need to post a review after yesterday's experience with Crystal Clinic Physical Therapy…read morein their Kent office. This was my second time to use their PT services at the Kent location. First time was pretty good , however the staff taking information was semi-rude. Yesterdays experience was terrible. I arrived on time for my appointment signed into the kiosk to check in. It said I needed paper work filled out even though I had had given them all this information before I guess routine paperwork every time. I walked to the window and the two ladies standing their sharply said, "did you sign in?" I replied I did but it says I need to complete paperwork. The two ladies replied, "We are working on something sit down and we will call you when we are done." I sat down waited 15 minutes and then they called me to the window it took another 15 minutes to complete and sign all paperwork. They said sit down and I will let the PT know you are here. By the time the PT was ready for me Chelsi she had spoke to the office lady and the office lady came out to inform me I was 45 minutes late and the PT could not take me. Well at this point I was angry because due to being asked to sit down and wait until the ladies completed their project and then do paperwork that is what caused the 45 or at least 40 minute delay. The PT walked through an open door glaring at me as if it was my fault. It was not it was the ladies that delayed due to their rude response that they were working on something. Even another patient sitting in the waiting room who watched the whole episode said as I was walking out, " you were on time." I replied yes I was and this was annoying and unacceptable. Today I cancelled all PT's I had scheduled. I will call my doctor get a new order and go to AGMC PT where in the past I had a great experience. There are many young and elderly patients that are in pain and to make someone come back and not take them is so wrong and as I said unacceptable and unprofessional since it was not my fault. Doc's have been great! The PT staff and office help at this office were terrible.

When no one else could find the problem causing me so much pain, Dr Assem Sultan did. He and his…read morestaff are the most incredible professionals I have ever encountered. I woke up from the Surgury pain free!

Caring place. Stephany is lovely and knowledgeable. Hearing much better bow. Very accommodating.read more

Mom has severe hearing loss in one ear and completely deaf in the other due to otosclerosis. She…read morehas been wearing a bi-cross system for 50 years and has outlived a couple of her providers. After working with another company for a number of years who never got it right and treated her like it was her fault she was so hard of hearing, we finally found Holly's Hearing Aid Center in Concord, Ohio. A special shout out to Courtney Lange who displayed patience and grace toward my 84 year old mother as she cried about her difficulties. Courtney worked directly with the Starkey factory to make sure that mom got the system that she requires. I am so grateful to the entire staff at Holly's. Highly recommended!!