I had been assured to receive free follow up care with my new hearing aid. Dale Hurst and Miracle…read moreeat live up to their word and with a smile on their face. Thank you for the great product and great customer service.

I've have had a great experience, . Chris McCourt NP is kind, knowledgeable, and truly takes the…read moretime to listen. I always feel comfortable and well cared for. It's not always easy to find a provider you genuinely trust, and I'm so thankful I found Chris. I wouldn't hesitate to recommend him to family or friends!

I rarely leave negative reviews, but my experience with this office has been incredibly frustrating…read moreand disappointing. After accidentally missing an appointment, I reached out to reschedule and was told I could not because I supposedly had a past-due balance of $105. I knew this was incorrect because I had already paid $110 through the patient portal. Instead of investigating before denying care, I was simply told I couldn't be rescheduled until I paid the balance. After I provided proof of payment, the office admitted they had found my payment--it had been in a section of their system that only the office manager could access. While I appreciate the apology, this issue should have been resolved before I was denied care. The most concerning part of this experience is that these were mental health services. Patients seeking mental health care are often already in a vulnerable position. Being turned away because of an internal billing error created unnecessary stress and delayed access to care. Administrative mistakes happen, but patients should not bear the consequences of those mistakes. I hope this office improves its billing processes and communication so others don't have to fight to receive the care they need. I continue to see my therapist and nurse practitioner, Devon and Jennifer, who are amazing. My experience with the office staff is extremely poor.

Can't comment on the care I received because I could never get in for an appointment! They had to…read morereschedule my appointment twice and then the third time they cancelled it but never notified me. I got a call 30 minutes before my appointment time asking if anyone had notified me that my appointment had been cancelled. I don't trust them with my health if they can't even manage their appointments.

The doctors and staff here are absolutely amazing. I was so disappointed in where I previously went…read morefor OB services and was able to easily switch to Westshore at 34 weeks pregnant. Throughout the last part of my pregnancy, I was able to see 3 different doctors in the practice (Belardo, Kerr, and Christian) and was thrilled with all of them. I felt listened to and cared about and never felt like I was rushed in appointments, which is a big statement in a medical setting. Everyone was friendly, open, and caring. I was overly "referred" in my former practice- the doctor wouldn't advise me on any concerns I had, she merely referred me to other (VERY expensive) specialists who ended up telling me nothing besides that I was pregnant and what I was experiencing was fine. The doctors at Westshore present themselves as incredibly caring and knowledgeable, and they can handle whatever you are dealing with in your pregnancy. Dr. Belardo also stuck around for many hours past her on call time to deliver my baby, which was so appreciated as I had a very long and difficult labor, so having such a friendly, caring, and familiar face with me to deliver my baby was so helpful for me and my husband. I can't recommend them enough.

Immediately upon entering I asked about insurance and they affirmed that it would be 100% covered…read morebut now I get a giant bill and insurance paid nothing on it. Secondly, they don't even give you new patient paperwork or anything. Upon appearance I look completely healthy but I have an extensive medical background that they didn't even ask about. I gave them my medications and that's it. Thirdly, I was in THREE weeks ago and still have no results from the tests they did. They threw me on an antibiotic saying yea this will probably do it but we don't know. So I could be walking around with an infection and just not know it! I will NEVER go here again. Complete scam and malpractice. This place should be sued for their actions.

I returned for a visit with a care provider today, and it was another very pleasant experience! The…read moreMedical Assistant was super nice and supportive when I needed that, and the Care Provider was thorough, competent, and kind. They also even offered me coffee or a cold drink. Thanks folks!!

Everything was above expectations and very much to our liking. Very kind people working at this…read morebusiness. If you are looking for hearing aids please consider Brookway Hearing Center, they will 100% take care of you and make sure you leave with a smile on your face and your needs met.

They were very helpful with getting my husband on the senior bus for dialysis while I was working.read more

I've been using home care services for my father provided by Visiting Angels for about a year now…read more I was very concerned about having anyone in my father's home but I had no choice. I had to go to work, among other responsibilities! After checking out providers and services, Visiting Angels was highly recommended. I knew I wanted to utilize a company with a good track record in this field. The Cleveland office of Visiting Angels has been in business for over 14 years. I did my own due diligence, personally speaking with several current and former clients. I also took an additional step to contact independent referral sources to see what companies they spoke highly of. They can never give you just one company, but the Cleveland office of Visiting Angels was on everyone's top 5 list of referrals. Every reference that I personally called, whether from Visiting Angels or from social workers and referral sources, had great comments about their experience and/or their reputation. Now, as I come up on a year of service, I can happily report that my experience and that of my father, paralleled all of the good references. Their staff members, or caregivers that have been with my father, have been very attentive, reliable and trustworthy. He has his 'angels', as he refers to them, around the clock! He is happy and pretty content. He likes how they take care of him, and I like how responsible they have been. He is 93 years old; a depression era, WWII vet survivor; he deserves the best! I was also surprised at how focused Visiting Angels has been at regularly checking in with me by phone to see how things are going! They even use an independent company that called me to do a survey about the quality of their workers and the responsiveness of their office. In total, I can highly recommend Visiting Angels to anyone needing caregiver services for their elderly loved one!

Great, efficient, thorough, and thoughtful care. They ask all the right questions and are certain…read morethere are no conflicts with other or potential health issues. They take their time with you and get to know you before treating you. It's very easy to make an appointment and their immunotherapy is to notch. Great staff.