1. Reset Lounge

    1. Reset Lounge

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    Chagrin Falls, OH

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    Reset Lounge

    5.0 (13 reviews)
    Closed 9:00 am - 4:00 pm

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    Response time

    5 hours

    Response rate

    50%

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    Recommended Reviews - Reset Lounge

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    Waiting Area
    Cindi R.

    Second time here. A friend and I treated a mutual well deserving friend to an hour and a half of pure relaxation. We started with a 40 minute NuCalm session. How incredibly relaxing. Chair massages and heats all while in the zero gravity position. Purely soothing music. Sensational. We then ventured into the Salt Cabin for twenty minutes. We all felt so refreshed after our sessions. Highly recommend this venue.

    Infrared sauna

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    6 years ago

    Helpful 10
    Thanks 1
    Love this 8
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    6 years ago

    Helpful 3
    Thanks 1
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    4 years ago

    Helpful 2
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    6 years ago

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    259
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    4 years ago

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    6 years ago

    Helpful 2
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    6 years ago

    Helpful 1
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    5 years ago

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    6 years ago

    Helpful 1
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    6 years ago

    Helpful 1
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    7 years ago

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    Beth J.

    Helpful 2
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    5 years ago

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    7 years ago

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    Review Highlights - Reset Lounge

    We went as a group of 4 and did the massage chairs, NuCalm, Infrared Sauna and salt room.

    Mentioned in 3 reviews

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    Spa Lavender

    Spa Lavender

    4.0
    (23 reviews)
    4.4 mi

    I came here for lash extensions- and Cheyenne was amazing. She was a total rockstar. My lashes were…read morebeautiful and stayed for three weeks. That experience was 5 starts. However, when I set up my appointment for my touch up the receptionist was unpleasant to deal with. She called me three times while I was at work to ask if I could move my appointment up. In response I told her IF I could make that I would let her know within the hour but if I did not call her then we would have to stick with my original time. This spa sends out text messages as reminders of appointment times. I received a message she had moved my appointment up so I used my lunch break to take the trip out to the spa. When I checked in the receptionist asked me why I was there because my appointment wasn't for another hour. She told me that she only sent that message in HOPES that I would call her. Extremely unprofessional, disorganized and inconvenient. I take a drive of 55 minutes to get to this specific spa. I had to sit there and wait an hour and a half for my appointment which was supposed to be with Cheyenne but it was not. Cheyenne has to go home early that day which is understanding. Things pop up and I'm understanding of that. The woman who did my lashes was new and took longer than expected. At this point I didn't mind as long as my eyelashes were done correctly (spoiler alert: they were not). At the end of my appointment the receptionist offered me an eyebrow wax "it looks like" I "could use it". The most unprofessional rude service I've ever had. I was so disappointed and irked by this situation. The picture uploaded is less than a week after my appointment date. Cheyenne came in to check on my lashes before she rushed out and kept telling the woman doing my lashes to get new glue. The way this was poorly handled really depreciates a business incredibly quickly. If anyone has a suggestion for a new lash place let me know ASAP!

    I got a gift card for Mother's Day and finally got to use it today. Had a wonderful massage…read moresession with Donica. She was absolutely fantastic and hit every spot and ironed out all the aches..... I can't recommend her enough!! I will be back for sure!! She is a hidden gem!

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    Our cozy front lobby!
    Our cozy front lobby!
    Lobby
    Lobby
    Spa Lavender

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    Reset Lounge - saunas - Updated July 2026

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