The Med Spa provides the best facials I have ever received! I moved to NC from FL and have been to…read moremultiple spas across FL and The Med Spa is above and beyond as far as facials! Sierra is my favorite. She is kind and personable and makes you feel so relaxed. I love the hydrafacial and dermaplaning. I can't wait to try more but those are my go-to's!

At first, I was really excited about my laser hair removal treatment for my chin here. So I showed…read moreup for my consultation. The lady at the front desk is consistently rude. But that's okay, because I'm not really here to deal with her. I had a Groupon for three sessions, but they told me that my first session was half off, so I decided to save it for the full priced sessions. Firstly, for all my sessions, I was made to wait longer than necessary. For the first session, they needed a doctor to come in and assess me first, but I was made to wait for her forever! Once she arrived, all she did was asked me if I had any allergies, and then signed a sheet of paper and left. Really? You made me wait 20 minutes for that? These guys seem to have no regard to clients' time. Anyway, my first session was great! It was with Darryl (Darren?) -- it's the only guy that works there so you'll know. He was amazing! I loved him so much! After he treated my chin, my hair didn't start regrowing until the fifth week -- just like he said it would, My second session was okay, but I don't think she did a good job with the laser. My hair was gone, for the moment, but regular strands started growing only on the right half of my chin in 2 weeks! That's not good. The left half is still okay, and it has been almost 4 weeks. But if only one part of my chin hairs are growing earlier than they should, something wasn't done right. The real turn off came when the rude lady at the front desk told me I couldn't use my Groupon because it was "only for new customers." Aren't I still a new customer? This is my first treatment, just the second session of an ongoing treatment. And if only first time customers can use Groupons, then why do they allow people to buy more than one for themselves? The Groupons after the first one will be invalid then because they would not longer be first time customers. What a scam! I'll be continuing my treatment elsewhere at another time. For now, I'll go back to epilating and shaving. In the meantime I wouldn't recommend this place to anyone. Laser hair removal treatments can get pretty expensive, so if you are spending that much, better find a place that will do a good job of customer service.

Friendly, knowledgeable staff that make coming to Milan incredibly pleasant! Very happy with the…read moreprogress of my treatments!

Misty was my first technician as I alternated between a few locations. She has been amazing and…read morehas educated me through the process. I feel extremely comfortable with her. I drive 35-40 minutes to see her and gladly do it every time! Highly recommend. Can't believe it took me this long to try laser. I was religiously getting waxed once a month before and this is beyond my expectations and really not comparable!! Don't wait. WORTH IT

I do the female pellet and filler about every quarter with Kayla. She's the absolute best injector…read moreI have ever had. The pellet therapy is a lifesaver!! I enjoy the friendly office atmosphere.

I had a CO2 fractional by Kayla on December 5, 2023, it was the worst experience I have ever had…read moreand she has no bedside manners, she didn't act like she even cared that my face could be scarred from the procedure where she used too much pressure and intensity!!She broke my capillaries, so I have red blotches all over my face and neck, it has been three months now, no one from the company has called to check on me yet! I requested my membership money $199 back and was told no. I will never go there again! Just wanted everyone to be aware to read the waivers carefully, because not only do they not refund money for the procedure they do not refund packages, gift cards or anything else. Crystal Trefry

The best place possible to go to take care of your skin. Suzie is brilliant and knows so much about…read morethe skin. My skin has never looked better since starting with Suzie. She is kind, talented, and so funny. I started seeing Suzie for routine maintenance and to also help heal some spots on my forehead that were left from some health complications. The spots are gone, my skin is glowing, and I feel great. She offers extensive services from facials, to chemical peels, to laser hair removal. And her prices are incredible! She has the best prices I have ever seen. An incredible person, extensive talent and offerings, and unbeatable prices? It really does exist. I am so glad I found Suzie. I cannot recommend her enough for any and all skin needs. Bonus that her space is very cozy.

When you walk in, you feel an instant sense of calmness come over you immediately! And then you…read moremeet Suzie, she is such a ray of sunshine! She is incredibly knowledgeable about skin, the products and treatments offered! She helps pick out what's best for your skin as well! Her touch is gentle and your skin just feels loved on! My skins feels and looks AMAZING!! I highly recommend

1 star Very…read moredisappointing experience. I paid $100 to hold a consultation and spent nearly an hour with Dr. Castillo, who verbally told me treatments would be around $500. I never received a treatment plan until I called twice. When I finally got it, it didn't clearly state the treatment, and I had to call again just to understand what was being done and the cost. The actual price? About $1,210 per treatment--not $500. Then I was told it's an additional 20% if I want Dr. Castillo to perform the procedure. Otherwise, a nurse does it. This was never explained upfront. That 20% "physician fee" is buried in fine print, while less important charges are clearly highlighted. When I asked for my $100 back, they refused and told me I could use it toward a product. After this experience, I have no interest in anything they offer. They kept my $100 despite unclear pricing, poor communication, and misleading expectations

First I will say that the staff is friendly and the facilities are nice. But…read more.. 1) Not the results that were expected as compared to what was conveyed w/ Botox over the eyes. 2) I received a rough estimate ($700) over the phone for a treatment, which vastly differed from reality ($2,100). This was blamed on the person that took the call for an appointment. She apparently was not the right person to provide the pricing. 3) I moved ahead with the treatment that I outlined in #2 as it was conveyed that the results would be great and would last a few years. At my follow-up appointment it was conveyed that the results would last a few months, sometimes up to a year. 4) At follow-up appointment I expected a touch-up as was conveyed in the appointment reminder. No touch-up was performed. Apparently there was an error with their new software platform that conveyed the is. In summary, ~$2,200 spent. In hindsight I wish I hadn't trusted the sales pitches especially after all of the communication snafus.

All the staff was super friendly! I went in for my first ever skin check. I saw Dr. Lindsay and she…read morewas wonderful. Explained everything she did, what things were, and answered all of my questions. The appointment was also a lot quicker than I expected!

Loved the PA i saw. Was friendly and efficient and easy to meet. Results quickly and my personal…read morepage easy to set up

Nikki was wonderful! I went in for a check of a mole & some growths on my face. I didn't wait long…read morebefore being seen. The office is relaxing. When I got to the exam room, Nikki came in shortly after. I explained to her my concerns & immediately, she said, "We'll remove the growths & I'll shave off the mole." Minutes later I was all set & ready to go! Thankful for her expertise. Should I have any more skin concerns, I will definitely come back here.

Really friendly staff. Quick appointment, not a lot of waiting. Very personable physician assistant.read more

I have been coming to CAMI since I moved to Charlotte 4 years ago and have always had a pleasant…read moreexperience, I recently was reached out to to use my available laser package with Meredith Tucker who was helpful with scheduling. I had a change in my schedule and needed to move my appointment, when I called to reschedule the receptionist (not sure her name but she sounded like an old woman) was anything but nice. She clearly did not want to help me reschedule and when I asked if they were available Saturday (which in the past they have been) she said no and ended the conversation without offering any alternative appointments and rushed me off the phone.

I regret coming here…read more I got Smart Lipo done in 2023 on my lower and upper abdomen. I was told that the cost of the procedure would include the medications and anything I needed for my recovery. During my procedure I was given Lidocaine (which was my first time) and about half way is when I already used my limited amount. I went through the rest of the procedure without it. I was in immense pain but advised them to keep going. My recovery process was longer than I expected but I did everything they recommended with the lymphatic massages that that offered only a certain amount after surgery. I even continued the massages on my own and paid out of pocket to help anymore drainage. I was provided a slip, foam, and board the first half of my recovery when I was extremely inflamed and swollen for this time but overtime continued to heal and drain more of the fluids out. The other half of my recovery I asked for a smaller size in the slip because I could not get enough compression from the old one. They told me that they could not provide me but I could buy my own which was between $80-$100 for a new one. A YEAR after the procedure is when I was supposed to see my full results and I addressed my concerns that I had 4 months into my recovery that they said they would wait until I'm fully recovered to look at. The areas that they missed during my operation and even told me during every check up that they could always go back in and get when I was fully heal. When I brought up this topic again they gave me another quote stating it would be more money even though they admitted they did miss it during my first operation. I would not recommend the Smart Lipo to anyone who just wants a quick solution to flat stomach. By the time you go through the procedure and recovery then you could have already paid for a personal trainer and gym membership that still came out cheaper. This procedure will DESTROY your core and will have to slowly build it back up if you are already active.