I've used several great home health agencies for my elderlies and Bayada is a standout. They do…read morecost a little more but you get what you pay for. They always come through for us with high quality home health aides when we need support, even when we have a last minute situation. Also we are Covid-conscious and they are always willing to wear appropriate respiratory protection. I see mixed reviews from other states and I can't speak to that, but here in Massachusetts I highly recommend them.

The only reason I am giving 3 stars is because of the aids and nurses on the third floor. The…read morepictures they show on the site are for the Rehab on level one. If you go beyond that floor be prepared. My father was a patient on level 3, some of the aids and Mise where excellent! On the weekends it was a different story, some of the aids could care less. If my father was not in his last stages of dementia I would have moved him. This place needs a complete overhaul again, get rid of those who do not give a dam! BTW PT/OT were also very caring and patient. Don't get me wrong they have some very valuable employees and deserve recognition.

So far so good. The new owners are running this place soooo much better than the last owners. As…read morelong as they're taking good care of my aunt that's all that matters. Also they are doing lots of nice little extras for the family members.

I was very nervous about live in care but decided that my dad being at home would be better for him…read moreand ultimately give him better care than a nursing home. The agency came highly recommended by others that used them. My dad received the most amazing care from Gladys who works for Commonwealth. In addition, the agency was extremely responsive w/extra help we needed with my dad on a moments notIce. They made the last six months of my dad's life the most comfortable for both him and me. I am extremely grateful for the unbelievable care he received.

We signed up for them hoping the cheapest price allows us to save some money and get good care for…read moremy mother-in-law. What a mistake! One more time - you get what you pay for!!! There was a lot of turnover, and caregivers were quite incompetent unable to perform simple tasks or simply follow directions. The owner Scott is a nice guy but there is nobody else there who deserves our respect.

Great group of nurse practitioners, they go above and beyond to provide amazing care to patients…read more The nurses are attentive and always get back to me, no matter what I am calling about. I appreciate their willingness to really work with the whole family as a unit and keeping me involved. My dad is a patient of one of the doctors in the practice and they have taken great care of him. They members of this practice have been there every step of the way and are great at making sure that my dad is healthy, has his prescriptions and has access to the services that he needs. I am grateful to the members of this practice for keeping my father healthy and making sure that I was aware of his condition. As a member of the healthcare field myself, I am impressed with their quality of patient care, and the time they put into their patients.

This practice of nurse practioners who visit people in their homes leaves much to be desired. The…read moregroup is meant to be the primary care provider of home bound potentially very sick patients. The nurse practioners, the owners who are nurse practioners and the office staff all are on a different page as to what is suppose to go in the practice and what actually does go on in the practice. The doctor who is listed and apparently by law has to sign off on referrals to the VNA is a figure head. As one nurse practioners who visited a very complicated and sick elderly patient told me I have never met or spoken to the doctor and he knows nothing about any of the patients. This is a problem as medical professionals regularly seek out opinions from other medical providers or specialists on complicated patients. What good is a team if other members of the team are not utilized. As a medical care provider myself I have been shocked and appalled at what is going on in this practice for many other specific reasons. First of all, the patient I am caring for was sent home with a diagnosis of CHF, a recent history of aspiration pneumonia both necessitating a hospital bed. Despite being at home for greater than 2 months and several phone calls by the VNA nursing and physical therapy staff no orders have ever been completed, nor calls from the office staff returned. This patient had an issue with significant diarrhea. The staff only make regular home visits and I was told are not equipped to make sick visits if there is a concern. I suggested given the patients confusion that the daughter request lab tests since this patient did have a history of an elevated potassium and low sodium previously when she was dehydrated due to her kidney disease. The labs were ordered but although the results were posted on Saturday the patients daughter had to call the owner of the practice on Monday to ask for the results only to learn that the potassium was 6.0, a critically high value that could have been deadly. The patient's nurse practioner didn't get back to the daughter for another day! This elderly women has had a history of urosepsis and despite many calls by the patients daughter orders were delayed to get a urine culture. Once the urine culture revealed a significant infection it was the daughter who had to notify the group about the results. The daughter was concerned that her mothers symptoms and confusion were similar to what she usually observed in her Mom and notified the nurse practioner last Wednesday. She spoke with them again on Thursday and someone was to give orders to the VNA to get a urinary catch specimen. The VNA called the group and never received a call back. On Friday the owner was notified and supposedly called in a order to the VNA but apparently that was not done either. The daughter had to take it upon herself to get the urine specimen and take it to the lab herself. She notified the group of the results on Monday of this week. As of this AM when she called the groups office at my urging to get a prescription she was told they would return her call by the end of the day. Why a women who has had urinary sepsis, has kidney disease was not treated 2 days ago and had to wait is beyond explaination. Needless to say this women woke with flank pain, fever, and chills. She needed to be admitted for pyelonephritis and treated with IV antibiotics. I believe that had the group had common medical knowledge last week there would not have been a delayed diagnosis and another hospitalization.

Prompt professional service. This program is a lifesaver. If you are caring for someone on…read moreMassHealth or Medicaid it is highly recommended.

I can't say enough good things about EntyreCare. I'm now living and working remotely in Boston…read morewhile caring for my grandmother, who needs 24-hour assistance at home. If it weren't for EntyreCare, she'd have to be in a facility -- but thanks to them, she's able to stay comfortably in her own home, and I can be there with her. From my very first conversation with Katie (who BTW is amazing -- so kind, patient, and genuinely helpful!!!) to working with the nursing and care team, every step of the process has been smooth and supportive. They're always quick to answer questions and help with anything that comes up. This arrangement has been life-changing for both of us, and I'm so grateful for the compassionate people at EntyreCare who make it all possible.

Amazing home care agency provides great service for people in need ! Highly recommend!read more

Terribly unreliable. The aides either show up late or don't show up. They call at the very last…read moreminute to say they're not coming. My brother had to take a leave of absence because they were so unreliable. They use the excuse that they have kid's...don't most of us have kid's. Can you imagine if you told your boss you have kid's and can't show up to do your job?? Yes things come up but this is every week. Do better home health care. Apparently, they don't practice what they advertise.​

cannot speak highly enough about this home care agency and the incredible support they provided for…read moremy uncle. From day one, their team showed genuine compassion, professionalism, and dedication. They took the time to understand his health issues and created a care plan that made him feel safe, supported, and respected. One of the biggest challenges for our family was managing his medications, and the caregivers handled this with absolute precision and care. They were always attentive, organized, and patient--making sure he stayed on track and fully explaining anything he didn't understand. It gave our entire family peace of mind knowing he was in such capable hands. Beyond the medical support, the caregivers treated my uncle with warmth and kindness. They listened to him, encouraged him, and made his days brighter. It's rare to find a team that combines skill, compassion, and reliability so seamlessly. I am truly grateful for everything they've done. If you're looking for a home care agency that goes above and beyond, this is the one you can trust.