Benchmark Woburn is nothing short of amazing. Memory care staff are top-notch! Safety and caring…read moreare the most important factors! Thank you to all of the staff at Benchmark Woburn!

Every time I hear the word Benchmark, I think excellence. I know several people who work in the…read moreindustry and Benchmark is known as the best there is. The care and services provided, especially if you or a family member are in need of extra support, are world class and the Staff is passionate and thoughtful in the work they do. I happen to know two people who work there right now. If I need assisted living in my lifetime, I would like to go to Benchmark!

What an honor to post a review for an organisation that it's hard to say enough about. Although I…read morepost this review as an individual, I'll speak for my siblings as well. The five of us have had many discussions before and mostly after our mother chose to move into this exceptional facility. Right from the first visit mom felt as if this place could be her new home. Her coments were "homey" and "comfortable". And boy was she right. We were all pleased that she found a place where she would feel comfortable and relaxed. At 97, comfort was the best medicine for her final five years. That's right. This being the right place for her was a major reason she lived to 102. But it wasn't just the layout and character of the building, inside and out. It was the amazing staff. A staff who made her feel as though she was with family. Such an atmosphere of care and compassion. Taking care of her every need. Which made it very easy for her children to come and go. And we did. All through those final years we watched mom relax and mix with the community. She was happy and comfortable. Comfortable in her new home but just as comfortable with her new community. This facility works so well with so much individual attention, mom was able to be herself and enjoy time with the neighbors. Believe me this could not be the case in some of the other larger places she looked at. Mom's family, her kids, spent a good deal of time there and we had so many rewarding interactions with everyone of the staff members. Each with their own strength and every one of them with a cheerful approach. The five of us, along with our partners and children will be ever thankful to the wonderful staff, in every area, and the residents who treated mom like a sister. I know that each of us would highly recommend this organisation for anyone seeking indepent living arrangements for a loved one.

My very with it, 87 year old Mother moved up here from Florida, not for the weather, but to be near…read moreus in Winchester. We chose New Horizons at Choate in Woburn which is part of the Cummings Foundation. It is a non-profit facility for independent and assisted living. From the moment we walked in we knew this place was something special. It wasn't the fanciest or the biggest, but all the people were warm and welcoming. The place was "alive". My mother ended up spending 6 1/2 wonderful years at Choate. Even through the pandemic she was kept safe, fed and was visited by staff. She passed away suddenly on February 3, 2023 at age 93 1/2. The staff at Choate love working at the facility. Because of this they have amazingly real longevity. There are college students who help serve meals to earn college scholarships. There are ice cream socials and parties. The activities and games vary depending on the clientele at the moment. There is always Bingo, educational programs, music, art, movies and exercise classes. There are van trips to the local museums, sight-seeing and stores. If you have a car you may park it on-site free of charge. They have a hairdresser. They serve three amazing home cooked meals a day, and coffee, soda, wine, snacks are all included. My mother also played Bridge, joined the book club, played trivia, Scrabble, Poker and Texas hold-um. Because there are only 100 beds, the meals come out hot, and one always has a choice for meals. My mother was always impressed with the holiday meals, which often included huge cocktail shrimp, filet mignon and Limonchello cake. There is always great dessert! We share this review because we think New Horizon's at Choate is a top notch, five-star facility. Not a fancy place, but truly an environment filled with love, caring people and staff.

We have used Adams Healthcare to supplement my father's caretaking as he is a fall risk and…read morerequires 24/7. I have found that the caretakers through Adam's are very respectful of the client and they family. They provide the level of communication you desire - if you want to get updates daily or every few hours, they will accomodate. We also had a direct contact who would share when a new caretaker was joining the team or if there was someone who had a conflict and someone new was filling in. I didn't have to worry that my father had safe coverage and that he was receiving a high quality of care. They also worked well with my father's memory care facility and with the hospice nurses. There are a lot of moving parts sometimes that can make communication and coordination complex, but Adams is very proactive and accomodating.

We have been using Adams Healthcare and Staffing 24/7 since May. The agency employs only the…read morebest. They are very respectful of the client as well as the client's family. My husband is a fall risk so he needs constant care. Adam's agency is outstanding.

Jon was remarkable! Found a place for my mom that would not have been possible without his…read moreassistance. I give him the highest possible recommendation, everybody should talk to Jon Younger before they help a loved one into an assisted living facility.

Finding the right place- a safe place for an aging parent is difficult and emotional. There is so…read moremuch to consider. Jon is top notch! He is caring, knowledgeable and very professional. You will be in good hands with his vast knowledge and kind heart. I would recommend him to anyone!

My family is so grateful for Guided Living and all they have done for us. Truly the best home care…read moreagency in the area!!

This company gave me peace of mind while caring for my elderly mother-in-law. I was able to get…read moreout of the house and get errands done knowing that she would be well cared for by a trained and experienced cna. I had two aids that came weekly, and all of the other aids I met as well on "off" days were all amazing. The company was so easy to work with. They were able to get me started right away!

A BIG shout out to the Maintenance Dept!!! I emailed a request to repair a window blind, lo &…read morebehold, Elden arrived in the morning & fixed it in no time! The very same day, one of the smoke detectors was beeping to be replaced ... lo & behold, Bruce arrived within the hour! And...they are so personable and accommodating. Fred, Tania, Divya, & the Team are so responsive I just had to share!!!

I give a 5 star review to Maintenance staffers Justin and Will and to Administrative Staffer Tania…read more They are the wonderful foot soldiers that I interact with as a resident at Eaves . In terms of Justin and Will both have the maintenance and social/live communication skills that are essential to fulfilling my resident maintenance requests and interacting with me as resident. I trust that they are keenly aware of how to prioritize requests in terms of which may need immediate attention and which are not emergencies. Simultaneously, I feel that they attend to non emergency requests in a timely manner. Given the many, many maintenance requests and other duties that they are required to stay on top of and/or ahead of in a day's work, both Justin and Will have made me feel as though my requests will be competently addressed. To move on to Tania...if Tania were employed by Barnum & Bailey, she would be the juggler as she seems to be in more place than one as she moves through her day. She gets back to me, in a timely manner, when I email her and I love that she is a genuine animal lover. In my experience, I have found that the Resident App (Sight Plan) is finicky....specifically when one has changed their phone number....I have android phones and, at times, even when I've had the same phone number for quite a while and I want to request maintenance, the app asks me for my password; yet, it has never let me create a password....occasionally, it will simply bring me into the app without requiring a password. Other times, it simply will continue to ask for a password that the software itself doesn't allow me to create (even when I select the forgot password option). I've experienced this specific glitch about 15 times since Sight Plan went live. The team (Tania, Justin and Will) has then had to work around the app (which I'm sure is perhaps inefficient for them) so they can fulfill my maintenance request. Props to them for the successful workaround. Thanks for reading the long length of this.