Yelp says that their response time is "excellent" - but they never responded to a quote request…read more Might have been an old metric.

In October 2024 I contracted with 1st Choice Roofing to replaced the failing roof on a 2 story…read moreduplex I own in West Racine. While they were not the least expensive, I selected them after reviewing the job with Christo, the owner. He was very knowledgeable and was straight forward regarding the extent of possible issues that may be uncover when the shingles are removed from such an older building (1929). Christo has an extensive portfolio of quality materials to choose from and his suggestions really helped steer me towards the best possible outcome. The work began very shortly after the paperwork was completed and even after finding that the original roof had 3 layers of failed shingles in some areas, had extensive wood rot at the decking, fascia and soffit areas, needed replacement roof ventilation and also required additional work to remove an old school TV antenna... the roof was completed beautifully and ahead of schedule! Communication was on-going and professional throughout the entire job. The clean up was meticulous and complete. Gutters and downspouts were installed a few days later and the house really looks great! I can 100% recommend 1st Choice Roofing... and have already passed their contact information on to both family and friends.

We asked for an estimate only and got stuck with a job we never even agreed on. The person that was…read morehere to bid the job, told us when we decide what we want done to go and put a down payment and set up an appointment to have the job done. Didn't happen, we didn't put no down payment with them and no appointment was made, instead they just showed up and did the job without notification and no phone call to say they were coming. We should have had a courtesy call to let us know when and what day they were coming. The signed contract may give them a right, but they sure don't know how to run a business, and they sure as hell don't know how to treat senior citizens. We weren't even home when they just showed up and did the job without notification. We will never deal with them again, and we will spread the word about how bad they handle their business. Now we know why they can't keep help.

Awful, awful, awful. Extremely dishonest!! Don't sign anything with them without reading ALL of the…read morefine print. Horrible

Nick did a great job power washing my house and windows that really needed it. I became aware of…read morehim from a Burlington Experience fund raiser that he donated to. Not only did he do a good job, but he also gives back to the community.

From the owner: Rains Softwash is your trusted expert for safe, effective, and long-lasting exterior cleaning…read more Unlike traditional pressure washing, our soft washing method gently removes dirt, algae, mold, and grime without damaging surfaces. We use eco-friendly, biodegradable solutions that protect your home, roof, and property while delivering a deep, lasting clean. Our team is professional, reliable, and committed to top-quality service. Choose Rains Softwash for a cleaner, healthier home with results that speak for themselves. Experience the difference—contact us today!

Do not use the service of this company. They are not…read morefinishing the job, disappear and not answering the phone calls.

TL:DR; They were responsive, communicative, reasonably priced and hard working…read more So, my husband and I moved into our house about 3-ish years ago (right during COVID) and have been in the process of doing home renovation and maintenance regarding the inside and outside of our new home. With new homes come new projects and we knew we wanted to invest in an outdoor patio in our backyard for our twins (less than a year old, but preparing for the future when they're ready to play). We contacted a total of three concrete companies to start using two recommendations and a general Google search. The first recommendation we sent over all of the information and details of what we were looking for including pictures of the space, a site survey by the company was scheduled and at the last minute they called to cancel and when we asked them to reschedule, we were ghosted. The second place was unresponsive and the third place we tried to again schedule a site survey, just to never hear from them again. I GIVE THIS CONTEXT, because I was already exhausted and frustrated seemingly just how POORLY UNRESPONSIVE so many businesses were for this sizeable project. Insert Yelp and it's amazing "Project" new solution/feature - I was able to input everything I was looking for and got several responses. I reached out to ANS and Antonio and Nick were WARM, FRIENDLY, RESPONSIVE and setup a site survey and SHOWED UP ON TIME AND WITH PURPOSE. They are a smaller company and a little new to the area, and we were happy to partner with them after we went and checked a few of their most recent jobs. Antonio and Nick answered all of our questions, spent time reviewing the space with us and walking us through our thoughts on the shape and size and answered our questions to better help educate us on a concrete project (since we had never done one before.) They were very transparent that they would keep us updated, with with projects and also their work being very weather-dependent, that there would have to be some flexibility in start times of the different phases of the project. Again, knowing ahead of time and feeling fully informed of this left me with no concern. BUILDING EXPECTATIONS is important and they did just that. We were communicated with during the different phases including the CAT work that had to be done to get the ground ready before the pour and the team that was out there for all phases were very respectful and make sure to keep clean/tidy. We also share a driveway with our neighbor and stressed out important it was to make sure no equipment/mess/people were on that neighbor's driveway and they did GREAT and were super thoughtful about it. I would recommend them for their communication and work ethic alone.