I've had a small business account with Mchenry Bank & Trust for years. Whenever we've had any…read moreissues they have been resolved immediately in our favor. I also like that they have a free coin machine in their lobby.

I was attracted to First State Bank in Geneva, Illinois because the bank pays interest on checking…read moreaccounts/debit cards. Their staff members are always very helpful and there are two locations near my home.

Our nice, local, community-oriented St. Charles bank was acquired by First State Bank a few years…read moreago. We loved that bank as the staff was very responsive and cooperative with whatever we needed: do a deposit without a deposit slip, bank by mail giving account and signing checks, accessing information from the bank and being alerted when there was a good CD or new credit or savings offering. They were a great bank to work with. During the acquisition period we were hopeful. Our account numbers remained the same, they gifted us new checks, kept the personnel in the St. Charles location and assured us that all would be the same, just a different name and logo. We had moved out-of-state, but I kept my business checking account with First State Bank. Well, I was fortunate to be working with Aimee Lentz, a great customer service representative. I could call her and get answers and directions. Likewise, mail was our way of operating. I could buy CDs whereby she mailed me the paperwork to sign and I sent the money in. Like clockwork and I remained happy. On the occasion where Aimee was not at work, I got nothing but an "I can't" attitude. It was as if the only way I could get information or something done was to physically go into the Main Street location or wait until Aimee came back. And since I was not regularly moving money into and out of savings I would regularly get notice that my dormant account would be closed. I had to recontact them and sigh forms stating that the accounts were valid. It became too hard and irritating. Aimee went to part-time and, coupled with First State Bank's awkwardly complicated on-line banking program, I decided that it was not worth it to maintain a banking relationship with an impersonal bank. Too bad. There are other banks west of Chicago, so do your research. First State Bank is not on my recommended list of banks to consider.

The people here are very nice…read more We opened a joint checking account for my son when he turned 14 so he could start using a debit card. Closed the account after less than a year. The website is terrible and so is the mobile app. Here is my issue. The old KCT CU participated in Co-Op shared branching network. But Consumers CU is not a shared branching partner. CCU took over teller lines in Feb 2026, so if you are used to making transactions at a KCT/Consumers location for another CU, you're out of luck ... unless, of course, you open an account at KCT/CU. They have a "Members-Only" Policy. They don't open the national co-op portal for people who aren't members at THEIR credit union. It's a great way to force people who don't want accounts, to open accounts. Thanks for nothing.

We had a account and find out that if you take money out of your savings more than 6 × you get…read morefined so we asked for a first time removal of the fine of $ 5.00 and they wouldn't do it! when it was a first time offense so after that they lost 2 accounts .

I have been banking at Holcomb since mid to late 80's. Everyone has always been pleasant. The only…read moreissue is if you want to get a car loan these days they are a litte high in the internet rates. As of 4/2/26 the auto loans are at 7% and that is with an excellent credit score. I ended up financing though a dealer and got a 5.5% auto loan. So skip this bank on loans. Otherwise for checking, savings and enen IRA's they are decent.

Ten stars!!!! Very nice people, great accts for seniors, free checks, no fees, no minimum…read morebalances, online bill pay, debit cards, and there's Hershey's mini chocolate bars at the teller counter!!! I love this place!! Great personalized service, this is an FDIC insured, national bank. I'm so glad I found this little gem!! ............If only they served breakfast..... ?? : )

Golden Eagle Community Bank.... I heart you…read more I banked at Chase years ago until I could bear it no longer. After considering hiding my money in a tin box out by the big silver maple tree, I took a friend's suggestion and opened an account with Golden Eagle. And I have not looked back. You are treated like a human being. The folks are professional-- and when I made an EPIC error in transferring funds to where I ruined my checking balance, they helped me out to where I was "In the Black" again. I also find the online banking easy to use.

It seems like nowadays, a great community bank is really hard to find. Well look no further! If…read moreyou're looking for the best service and to not be treated like a number, this is the place. I've had nothing short of the best service here. There isn't even a location close by but I'd rather go out of my way to do business with people that respect their customers. Besides, the mobile and online banking products make it super easy.