I order a treache since the middle part of July añd they only gave me the run around coming up with excuses saying my Dr need to send my chart. My Dr. Said they send it about 3 times. I called the beginning I call the first part of this month they was staying saying the same thing. I called my Dr. He said he sent it. Last week Fri they called n say the reason I didn't get it is because it been a back order and I should receive it Monday. Monday came nothing. Up to this day Aug. 17 someone was suppose to cal me back yesterday, still nothing . I am very unpleased with this company. I will never recommend this company to anyone read more

I depend on Resource Medical Group for OXYGEN tank delivery. I will call in the morning and be told that tanks will be on tomorrow's delivery van. Often, the delivery will be two to there days late. This past Monday, one off their "therapists" came to my home on a scheduled visit and asked me how many empty tanks i needed on Wednesday. I called Resource Medical today (Friday) and found out that the order had never been turned in. This means that I am stuck at home for the weekend and don't have enough Oxygen tanks to make a drive to visit family. When I called the "therapist" I got forwarded to voice mail which was full and could receive no new messages. read more

Tried to do business with these people. But Not possible. Just wanted a wheelchair but they dropped the ball. Bad customer service with an attitude. Left hand doesn't know what right hand is doing. Went to Alliance Medical and got prompt professional service. Don't waste your time at this silly place. read more

Been waiting over a week for my father's oxygen concentrators the gentleman comes in for my mother today and is very rude explains to me that this is not his pay rate so he doesn't know what is going on with my father's oxygen he continues to replace the portable oxygen concentrator that my mother have received with no chords to charge it he took the lightweight newer model gave us an old used model when we asked to have the other one back so that she could carry it he said he can't do that it's already in the van and this is what they gave you doesn't know what to tell you and you can call and complain about me if you'd like very rude unimpersonable telling us that he doesn't know because there's only him that works there and it is not his job to know these things and when asking if he had received my father's information he needed to get this oxygen concentrator he States it's somewhere in the universe and that's all I can tell you bad business everything they say they are they are not they are not here when you need them they do not have friendly caring stuff they are very unprofessional rude and down right crappy people would not recommend them to anyone by the time you're able to get the oxygen your patient may be dead because my father still has no oxygen it's been over a week but the order is somewhere in the universe and that is not his pay grade to find that information out horrible unprofessional business I wouldn't even give them zero Stars I had to give one because there's no lower amount to give but they don't even deserve one star read more

Easy to deal with. Had equipment in house,and at better than internet prices. Personable service, answers questions, and committed to help get the job done, way better than internet sales. read more

ER did not have crutches in the size I needed, so they gave me a prescription. Went here and they claimed I did not have enough documentation to file on insurance, Even though I had e prescription sheet and notes from doctor. Called ER back, they wanted to talk to sales lady, so put them on speaker phone with sales lady and ER tried to give them what they needed, but she then went in the back to find a "form" only to come back and say they didn't sell crutches through insurance that I would have to buy them outright. ER guy was shocked as I was, as to why they didn't want to help. Terrible customer service. read more

Cant say enough good things about them! We were traveling and an unfortunate thing happened that made me need to have a knee scooter. I called them up and asked about rental. They had one and held it for me. When I got there, they couldn't have been nicer! They got it all set up for me , showed me how to adjust and fold it down and helped me out to the car with it!. I think her name was Tosca, and she was wonderful. So friendly and helpful. I am now registered in their system and should I ever need anything in the future it will go even faster. Thanks for being there when I needed you! read more

They gave me the runaround for nearly nine months after I ordered a new wheelchair, before finally telling me that they didn't even take custom orders any more. They never once reached out to me at any point in the process- if I wanted to get an update on what was going on, I had to go into their store, as they never returned phone calls. Even after I was told on two separate occasions that my order had been taken and personally put through by the management, I still heard nothing from them. Today when I went in to get an update, I was told that my order had never been taken, and never would be taken, because they didn't do that any more. Worst customer service experience ever. You'll have better luck getting a wheelchair from Goodwill than from Southeastern Medical. read more

I came into your establishment today to rent a hospital bed for my 92 year old mother. The woman who waited on me (unfortunately I did not get her name) was very curt. She stated that she needed either 2 credit cards or 2 debit cards to rent the bed which I gave to her. She made copies of both and my drivers license including writing down the codes in the back of the cards. I asked what they do with these copies and she said that they are kept in a secure place to be used to charge the monthly rental for the bed. I find this, in this day and age of identity theft, absolutely outrageous. I told her I was not comfortable with this and she said that was the rule and if I wanted to rent the bed that was their procedure. She did return the copies of my cards that she had made I then went to Care Medical where they were happy to rent me the bed(for less money also!) without requiring copies of my cards. The young woman that assisted me was very nice and helpful. read more

Amazing service from a staff that truly cares. Lindy was quick to respond even when I emailed her over the weekend with a problem. Met with Karri on Tuesday and she had a solution to my problem which saved the day! I couldn't help but hug her. This is a company that really means what they say "The company with a heart". read more

very convenient when leaving Memorial Hospital and you need a wheelchair or equipment for loved ones but what they don't tell you is their monthly charges are as much as buying a new one at Walgreen's. They do not have insurance contracts and do not have to stick to reasonable charges. very expensive. read more