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    Resource One Credit Union

    3.8 (16 reviews)
    Open 9:00 am - 6:00 pm

    Services - Resource One Credit Union

    Auto loan

    Business banking

    Business loan

    4 More Services

    Business merchant services

    Mortgage services

    Personal banking

    Personal loan

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    2 months ago

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    Resource One C.

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    8 months ago

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    1 year ago

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    2 years ago

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    Resource One C.

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    2 years ago

    the branch !!! in garland is awesome !!! ty took care of me !! Juan and Pedro !! are the best Ty so much !

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    Resource One C.

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    2 years ago

    Marlene was fantastic! She got everything done that I asked for. Stellar customer service! Thank you.

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    3 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    Ask the Community - Resource One Credit Union

    Review Highlights - Resource One Credit Union

    Alexia & Stasha played an important team role and deserves equal acknowledgement.

    Mentioned in 2 reviews

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    Wells Fargo Bank

    Wells Fargo Bank

    (13 reviews)

    I have been with Wells Fargo going on 10 years. In this time period, the customer service has…read moredramatically declined. They do not offer convenient hours for in person services for those that have an 8am to 5pm job. I went up on there today on a Saturday for a simple name change. I sat there 30 minutes to be told if I don't have an appointment, I may not be helped. Then 2 minutes later, a representative comes and ask if I have my marriage certificate (I live 5 minutes from the Rowlett location) and I advise I do not but have my updated SS card and driver's license with my name change. She advises they can't help me. I will need to make an appointment and come back. So I asked to close my account and again, she could not help me and asked me to come back. This bank is HORRIBLE!! I don't have time to come back as I'm normally not in town on the weekends and they aren't open for reasonable working class people during the week. I highly recommend not using this bank. There are too many other banks with decent working hours and that are more than willing to accommodate the working class. Also, before typing this review, I called to place a complaint which can only be done over the phone Monday thru Friday from 9 to 5pm.

    Worse bank ever and worse location even. I used to work at…read morea credit union and the member service officer would jump in to help the tellers when there is a massive line. Not here. The bankers just look at you and do nothing to help the tellers. Also tried helping my mom activate her debit card but it's not working. Called online and was given no help but told to go to the branch. The branch was closed due to Covid 19 and I'm still not getting any help. My Mom has been without a debit card since June 1st. We filed a complain and all we got was a letter telling us to go to the bank that was CLOSED. I'm currently trying to get my folks to change banks and switch to my credit union.

    Resource One Credit Union - banks - Updated July 2026

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