Been with Texans since 1999. I've had several car loans and an equity loan with Texans. Very…read morepleased with the service I've received.

Chloe was very helpful with my banking experience. Transaction went smoothly with no issues.read more

This bank is simply amazing! The staff and leadership go above and beyond to make your money work…read morefor you!

Amy is always very helpful when I go in. She always maintains a professional yet casual attitude…read morewhen working. She is very knowledgeable and always makes me feel invited and comfortable when I go in to the Texas Stat Bank. Thank you Amy! -Raevon

I've been doing business with this branch for years specifically, and they've always had great…read moreanswers for us. It's nice to have someone guide you for the best solution, whether it's kids graduating and going to college or parents looking to create special accounts for family.

Paige, the manager went out of her way to help us today! All staff were friendly and willing to…read moreassist us with our questions!

I contacted ANBTX about a new account and had questions posted in their E-mail query system as I am…read moremoving into the McKinney area soon and wanted to open an account ahead of my move so I would have checks etc. when I arrive. Every question I posed was answered with something like "see our Web site," which did not have any of the information I was seeking. Not exactly what I would call a customer focused facility!!!! Certainly nowhere near as customer focused as the bank I have here in TN.

Thank you for the new employees ANBTX McKinney. I can honestly say I enjoy doing my banking with…read moreANBTX. I was disappointed when I was forced to relocate from Kaufman and Terrell. Customer service has always been beyond my expectations for many years. My first few visits were not pleasant in McKinney. With the change of staff, this branch matches the other locations. I appreciate all your customer service.

Have been a member since 1977 and family for longer. First time at the Eldorado Frisco location…read more This is my forth location I have visited. Daniel Trevino and staff handled my visit to confirm account information flawlessly and would recommend based on this visit. Also recommend auto financing. Have finance three vehicles with them thus far and are competitive with rates. Hope this review finds you well, Dallas B.

We've been members of Credit Union of Texas since 1989 but will be closing our counts due to a…read morepattern of dishonesty. Previously bank posted YELP five star reviews at each window, but look at non-sponsored results--more like 1.7 and 2.4. False advertising. During catastrophic hurricane in gulf, CUTX advertised it was helping members who were affected. We owned a property in the hardest hit area and I contacted CUTX for assistance, and was told it was not my primary residence so they couldn't do anything. Realize the southern most CUTX location is DeSoto, so unless someone's primary residence was south of Houston but they drive to DeSoto to bank CUTX wasn't help them either. False advertising. Recently I was depositing CDs and was told by 2 different bankers on two different occasions the bank would match other rates I found and add a tenth of a percent, but the bank manager (Ross Ave) would need to make that change manually. Checking my account after the fact it was apparent I was receiving no discount and the bank manager denied anyone told me I would receive the discount promised. Not trustworthy. Put your money elsewhere.

Unbelievable. I went in to tell them that the phone number on my new debit card actually showed up…read moreas "Tracy's Shop" when I called to activate it. There was a quick beep or two, then sort of a dial tone, then what sounded like an old-time fax machine connection on the other end. They showed absolutely ZERO concern. If you don't have an account here, DO NOT get one, and if you do, switch as soon as you can. Security is not one of their priorities.

I visited this location to close box safe box this morning. And the day I opened it was 07-08-2017…read moreAnd after that Chase charged me annul fee every July 8th. And I believed since today was 0707-2025, the last day of while year coverage, I can close the the box with no issue. Turns out what, Chase charged me whole year amount even though I decided not to use it more. I did not get any infomation or reminder about closing policy at all. Chase should have at least text or send reminder about it before they charge. Very very disappointing. Shall not do this not only to me but also any customer.

I have been trying to update my address on my account and this branch has been unable to help. For…read moresome reason they cant find my details in their system since this is a joint account. I have gone in person, called, mailed and whenever they respond they say that they will get back to me with a solution and never do. Its been easily over the month now. Not sure if its the incompetence of the staff or just nonchalance.

Just opened accounts with PNC. The staff were very helpful and friendly. We even left with a goodie…read morebag. PNC made the transition from my former bank very smooth.

They never answer the phone. Everytime I've ever called them I'm waiting on hold for 30 minutes and…read morethey still don't pick up. It always leads to me having to come in. One time I was out of town and they locked my card seeing "unusual activity". Couldn't even get a hold of them, thank god I had my credit card. Do NOT bank here.

I personally love walking into this bank, once you walk in you feel like you are welcome; this bank…read morejust has a very homey feel to it. When I walk into Wells Fargo it just feels like business, but here you feel like you are all family. Other than the feel, they have great account options including free checking! They are decently staffed as well so that is a big plus!