Excellent experience working with Susan. She is prompt in responding to an inquiry, sends…read moreapplicable listings and is attentive to details. I will be working with her again.

My wife and I interviewed many real estate agents in search of the proper match for us…read more I'm glad I trusted my gut and went with Susan. First time buyers. We relocated to Ocean county and needed someone who would help us navigate a new unfamiliar area. Our search was focused on the beach towns in southern Monmouth and northern Ocean Counties. Based out of Spring Lake, this area is Susan's bread and butter. We narrowed the search down to the towns between Avon by the Sea and Bay Head, and Susan was able to give the ins and out of every nook between the two. When we found the right house, we thought it could potentially be a multiple offer situation. We rested easy knowing our offer was backed with Susan's reputation-"Her deals get done", the value of this can not be understated. Once we were under contract and throughout the entire process, Susan lended expert advice, and knew the right people to get the job done. Example... In most of these towns your going to need flood insurance. We had a complex situation because the home had no current flood policy, no existing elevation certificate, and fema maps were scheduled to change zones prior to closing. I got multiple quotes from different brokers but the agent Susan recommended ended up saving me nearly 70% on my flood policy, and did what the other insurance agents didn't even know was possible. He was able to get me locked into a transferable policy that grandfathered me into the existing flood zone, before I even closed on the house. This maneuver was based on Susan's recommendation and will keep my rates low for years to come. Susan stays on top of everyone on both sides of the transaction during the entire process and will ensure everything is completed in a timely fashion. Push never comes to shove, because Susan always nudged at the proper time. Susan will help you cross the finish line, she will not rest until the keys are in your hand. Quite literally. On Closing day, she ran through a rain storm & got soaking wet, without hesitation to retrieve the house keys from the sellers attorney who inadvertently took them with him, after the transaction was complete. Before I could finish my thought, "So when do we get the keys..." Susan had already bolted for the door, once again Susan saved the day. I highly recommend Susan for any real estate transaction.

We were looking for a house to rent in the Princeton, NJ area for our large family. Because we're…read morefrom New England, we were not very familiar with the area, and had no idea which areas to consider or what schools would be best for our four kids. We had a very difficult time finding a realtor who was willing to take the time to work with us - until we found Surbhi! She was very responsive, patient (with four kids and lots of questions, this is essential!), kind, and helped us finally find a dream rental home that met both our very long list of requirements AND was in our price range. I would not hesitate to recommend Surbhi to anyone else, and there is no one else we'll use when we are ready to find our next home!

My realtor going forward, she's the best agent I've worked with so far and with our frequent moves,…read moreI've dealt with a lot of them in the past!! I did not know Surbhi or her agency personally starting off, my local agent suggested her. So I was a bit apprehensive to begin with since she was a professional recommendation and not a personal one. I had no idea we would hit the jackpot with Surbhi!! My husband and I lead very busy lives, and we were worried about the impact of real estate hunting on our schedule. Surbhi made it so easy for us. She was very understanding of our time crunch and maximized the use of our time on our many house hunting trips. She was always on-time with a planned agenda, and when things needed to be moved around, got on the phone and rescheduled things for us in a jiffy I have never met a more organized and thorough agent before!!Surbhi helped us with EVERYTHING, from finding a lawyer, to helping with recommendations of financing companies, inspectors, HOA questions, getting on the case of anyone who was stalling at providing us with needed information and making real estate recommendations on narrowing down our search areas. She got us names of contractors for interior and exterior home work and offered great insight on the impact of their work on the home value. Surbhi's extremely professional, very knowledgable on everything real estate related, on-time, always reachable (get's back to you within 5 mins if you text her) and a very nice person to top it off :-) She made house hunting a breeze and kept us in-line reminding us of any documents waiting for our input!! With her help, we are now proud home owners and spoilt rotten with this fabulous experience. I don't want to deal with anyone but Surbhi going forward!!

Just came back in town and met with Marwan quickly for another property we would like to sell or…read morerent out. He gave me all the pros and cons with his unbiased suggestions - not the things you can Google or get from a pushy realtor. Love the fact that he not only provides me with some guidance based on the local market, he also made my rental property a fuss free experience. Worth every penny!!!

This review is long overdue, but Marwan and his team have absolutely been the most outstanding,…read moreprofessional, responsive, and available people you could want to work with. My family had to deal with some unforeseen challenges and Marwan was there every step of the way which definitely put me at ease. If you have any questions or concerns they are dealt with in a very timely and respectful manner. I could not recommend Marwan and his team more. Thank you!

Fanye, was awesome, her creativity and a sense of direction helped us make the right decision. You…read morecan tell she's had many years of experience in Staten Island market. Very honest and straight forward.

We applied for rental and this guys wasted few weeks of our time, I hope everyone will skip them…read morebecause you just can lose a lot of your time and they will never reply you back. We've been dealing with Victoria, she invited us for view on Saturday and by the time we arrived there was nobody at home, current tenants was not aware about any views that day so we waited around 40 minutes and we felt so bad about pushing them to come back home on weekend. After that we submit our documents and still waiting for any kind of response. Victoria told us that she will need few day and after that never replied back. Maybe owner was not happy about us as a tenants or they find better peoples - thats fine, but the fact that agent just ignored us and never even replied back, she never informed us about decision and just wasted our time. If you decided to work with peoples - please, reply and provide information for your customers and stay in touch, do not become invisible if something going wrong.

What a great place and the agents listen to you and try very hard to work with you. Teona is very…read morethorough. You want to work with her and her the team there. They are very much on it. I recommend this agency

Broker Frank DiTomasso and agent Suzy Miller have officially made me waste 5 months in contract and…read more$4,000 in fees due to the dishonest nature of the way they handle deals. We were under contract on a property that was suppose to be delivered vacant. They promised tenant was already moving out last year November. We entered contract and sent $45k for escrow from a high interest account we have. For 5 months they kept saying tenant was moving out, after doing some research and investigation we find out tenant was never moving out. They actually signed a new lease ending in July 2026! Long story short, after rate locks, home inspections, appraisals and lawyer fees, we are out more than $4,000! Will be writing to the BBB also!

I highly recommend this agency and especially broker, Brian J., if you are looking for a reliable,…read moreknowledgeable, licensed property manager. I have owned rentals in two states since 1977, and I was recently having problems with previous tenants at my Belmar rental, without having a manager, who were behind in rent, illegally subletting and causing extensive damage in my rental house. I called Conover and met Brian who stepped in and took control of the situation immediately while guiding me through the eviction process. He then helped me get through the needed improvements, including choosing and providing the most reasonable and best vendors for upgrading and repairs. Brian is also very detailed oriented and meticulous in obtaining and reviewing prospective tenant applications for background credentials and credit histories. He found and placed highly qualified tenants in my rental, even though it was during the slowest winter season! Brian's communication skills are excellent, he was always available, throughout the entire process of eviction and placing new tenants. You will have peace of mind knowing that Conover Property Management is on the job taking care of your property 24/7.

I have purchased two homes through Jamie Pavlis and have nothing but great things to report about…read moretheir service. I have worked with Terry in the office over the years and is always very professional. Highly recommend.

Maybe this company is good at selling properties but they are horrible at managing properties. I…read morerented an upstairs apartment that was converted from a home, essentially 2 apartments in one house. When I looked at the apartment the windows were opened as they said they were airing it out, since it was newly painted. I signed the lease moved in. Come to find out that the neighbors below me smoke. I contacted Jamie Pavlis several times without hearing back. After calling and calling he finally decides to stop by. He comes to the apartment, I guess he took a whiff and decided it was not bad, and never fixed the problem. He and his company did not put it in the downstairs neighbors lease not to smoke, thus, the company is refusing to put an air filter in our apartment. Problem number 2, the roof leaked and it took Jamie Pavlis about 2.5 months to fix it. All of my stuff in the addict was ruined and there was black mold growing on the ceiling. This company does not return calls, and IF they do address a problem it is not in a timely manner. My only guess is they are not used to being accountable for there poor property management skills as they usually rent to illegal immigrants, and individuals without education.

The cleaning staff went above and beyond for my family. Not only was my hotel room immaculate, but…read morethe staff was amazing while my newborn twins were sleeping. They were quiet and worked from back to front, allowing me to move them mid clean so they could continue sleeping. Cannot say enough great things about this company.

Amazing staff and amazing all around work! Will work with your busy life and will definitely meet…read moreall your needs if not more! Thank you for a great job!