I have traveled around the globe and let me tell you that when I say this is a great hotel/Inn it…read morereally is a beautiful and wonderful hotel. The lobby alone is truly inspiring and inviting for both the business or family members that need to travel. The hallways are clean and the rooms only lack USB ports however the water pressure is perfect with a shower head made for even the tallest person. The restaurant bar has the best pork tacos this side of Texas. And for you whiskey/Bourbon lovers out there when you ask for a double on the rocks you get a Double on the rocks!

Great staff from check-in, to the resturant, to anyone else. I made a day off reservation and the…read morerate was SUPER reasonable. Clementine had an amazing time!

This hotel has the BEST staff. Mary makes a hell of a great breakfast and makes you feel like…read morefamily. The front desk at check in at 3am was absolutely delightful. Only suggestion was to put an ashtray at the front outside because there's no place to put your trash. Also the side doors don't let you back in so you won't want to go use the ashtray back there, fyi. But that Mary was so great, we didn't care about the little things ;)

The Comfort Inn Near Premium Outlets are a breath of fresh air!…read more Rooms look brand new and are very comfortable. They are very clean. What shone the brightest was the staff. Though clean rooms are already hard to come by these days, it was the staff's standard of hospitality and attention to detail that will keep me coming back to this location. I can see why they earned a platinum rating. They deserve it.

This was your average Hampton Inn - very clean rooms and nice toiletries. It was also decorated…read morevery nicely for fall, and had a pretty lobby. Pros: -Free breakfast, which is why I chose this over the Hilton Garden Inn next door - and a nice selection too, ranging from waffles (two kinds: regular + pumpkin spice), bagels, hot foods (sausage, eggs, potatoes that day), etc. -Does have an indoor pool, although I didn't use it -I booked this as a reward night, and it was only 30,000 points - the Home2 Suites down the road were 40,000 points for the night -Very clean, also very large bathroom -Comfortable bed -Early check-in: we were attending a wedding in the area so I called around 9am the day of, to see if we could check in around 12pm, and my request was accomodated without issue. -Hilton app: I was able to choose a room the day before. I prefer not to be super close to the elevators, due to noise, so I was able to choose one a little bit down the hall Cons: -The room itself isn't huge, but it's not tiny either -Thermostat was kind of confusing - there's one on the wall but you need to actually adjust the radiator/air conditioner itself Other than that, can't really say anything negative about this hotel - it was nice and cheery, and perfect for a one-night stay after attending a wedding.

If I could rate this hotel 0 star, I would, but Yelp wouldn't let me. The stay during Labor Day…read moreweekend was fine, but what happened after is unacceptable. We got a phone call from the hotel staff on our way back home that weekend stating that we had forgotten an apple watch. They said they were going to mail it. A month passed, the watch was not mailed. When we called, a supervisor said that she mailed it herself, was going to check the tracking number and call us back. She did not call back that day and two weeks after that call, still no watch. We called again, got transferred twice to be told that the person with information about the watch was out of the office, and nobody else was able to help. We had to wait for her to return to work to get an update. How is a hotel that big and renowned unable to provide information about something they said they found where we stayed?

UNBELIEVABLE thing just happened. We are here for one night. My entire family was in bed at 7am on…read morea Sunday Morning. An apparent manager (she had a key) talking loudly to someone on the hall OPENS OUR DOOR WITHOUT EVEN KNOCKING FIRST! She even ignored the receipt they'd slid under the door that was right at her feet! WTF?!!! Needless to say wont be staying here or any Comfort Inns again any time soon.

The staff was rude didn't respond to our Good-morning or hello just stared at us as we walked by…read more Just continued to stare at us uncomfortably wrong giving us kind of a stink eye. The room itself did the job. Just very thin blankets and it didn't help that we booked this hotel during cold months. It was just a very mediocre experience.

Horrible experience. Rude staff, non working refrigerator and no resolution. We lost food as…read morestaff refused to assist stating they were to busy. One of us has a medical condition requiring a working refrigerator. Even with that information, I was treated rudely by on site staff and the 1 800 number promised resolution with no results.

I want to share how the Holiday Inn Express in Columbus, Indiana mistreated and took advantage of…read moreme, a disabled senior citizen, who did everything in my power to preplan for a very difficult trip. My sister had a tragic and unexpected death in Indiana, necessitating the need for me to travel from Minnesota to attend her funeral. After an 11-hour drive, I arrived at the hotel at 6:00 PM on Wednesday, July 20th to check in, only to be told that my handicap-accessible room was no longer available and wouldn't be until the following Monday - two days after the funeral. I was shocked and far more than angry. I made the reservations almost a month in advance, called four times between the reservation being made and my arrival to confirm that there would be no problems, provided a credit card to secure the room, and had my niece drive to the hotel and check the room with a walk-in shower the day that I reserved it to ensure that I would be able to manage while having very limited mobility. I was left in the lobby with my husband, my luggage, and my necessary equipment (walker, shower chair, dog, etc.) - utterly exhausted, with no room to stay in, even after making every effort I thought possible to make sure this nightmare that was unfolding never happened, and yet it did. We were forced to find another hotel with handicapped accommodations on very short notice as no effort - not a single one - was made to remedy the hotel's horrendous mistake. How this is acceptable to the Holiday Inn Express is beyond me.

We stayed in the king suite multiple times. Every time it has been clean, the staff has been very…read morehelpful and the prices are VERY reasonable. Our favorite local getaway spot. The spa tub is very relaxing

Stayed one night for the Columbus, IN Architecture Tours and the Red Roof Inn is adequate…read more Located about 7 miles North of Downtown Columbus, the Red Roof Inn is located on the otherside of the Interstate from the outlet mall; it's kind of off by itself, just a couple of gas stations and a Waffle House nearby. I booked the Red Roof online since it was the lowest price place in the area that had decent reviews. It about met my low expectations. The staff was decent and checkin and checkout were ok. I was booked in a first floor room near the back of the motel, decent amount of parking, although it seemed the place was fairly empty. The room itself was ok; queen bed, bathroom, fridge and microwave. Flatscreen TV with plenty of basic cable channels, no premium channels. Cleanliness was good; however overall the room was showing lots of signs of wear and tear. The shower is relatively low, I am 5'7" and the bottom of the shower head was about my height. Towels were clean but a bit thin, it took both bath towels to dry myself. No hair dryer in the room. Despite what it may say online they are not currently offering breakfast, although there is coffee and juice available. The Red Roof Inn is at best a 1-2 star motel. My room was clean, but the motel needs to be updated. The location is not the best, but ok to stay if the price is right.

Stayed here in April had no issues. Had a good experience so we had our entire team stay this…read moreweekend Stayed for 2 Nights and has been the worst experience. 1st room checked into was never cleaned yet beds were unmade. Hotel was sold out but was put in another room carpets were torn up smelled terrible of dog curtains had to he fixed by front desk. Said he could try and find me another room next day but nothing he could do cause there was no one to clean the rooms. Got another room the following day was much better but toliet wasn't working well and by end of the night toliet was backed up and overflowing. Moved to yet another room. Front desk guy was nice but overall a miserable experience and moving 4 times was ridiculous

The front desk asked for a deposit with a credit card for our two little dogs. The room was lovely,…read morewell equipped; we had an issue with lamps not working but someone came right away to fix the issue. It was really lovely and breakfast was a great plus!

Second stay here and this is the nicest Residence Inn I have ever been to. Super clean! Beds were…read morein amazing shape. Stayed in a king suite and it was fantastic.

We had a wonderful experience here. We came on a weekday for a brief girls' trip with two third…read moregraders. Everything was very clean and tidy. Our room was lovely. The kitchen area was fully stocked with clean dishes, a full size fridge and stove, and a dishwasher complete with a detergent tablet. The pull out couch was in a separate room from the bedroom and separated by two doors - one to the bedroom and one to the restroom sink area. It was really nice to have two doors between me and two slightly rowdy kiddos. The pool was clean and open until 11 p.m. Staff was very helpful. "Full breakfast included" doesn't do justice to what is included. They have a serious spread for breakfast, including make your own waffles, several hot dishes, and lots of cereal options. They also set out ketchup and hot sauce, which are staple items for me.

Finally a VERY clean hotel. No musty odors or stains on carpets. This has to rate up there as one…read moreof the nicest hotel rooms I've been to in years and I've been to many. Nice front desk clerk. Tons of restaurants near by. Rates are very fair. Breakfast was satisfying and clean as well.

Booked this hotel for our trip. Was pleasantly surprised as the person who checked us in was very…read morefriendly and the room was nice and extremely clean. While it is not the quietest place due to its location, there are several restaurants within walking distance and a WalMart is near by as well. Room service comes daily if you need it or not, which is nice (she was super friendly as well). Would definitely stay here again, as we visit the area every couple years.

Hotel Indigo is a very good position for those who want to explore Columbus public art and…read morearchitecture by foot. We easily walked everywhere we wanted to see. The hotel itself has good parking, is staffed by friendly, helpful people, has clean and modern rooms, and a good breakfast on the main level. Thanks, HI-C, for a great stay!

Definitely recommended…read more I didn't know what to expect when I booked the hotel. All I know is that the hotel was within walking distance from the ethnic expo. Ethnic expo was actually the reason why we went to Indiana. The hotel was small but clean. That's all that's matter to me. As soon as I walked in to the lobby, my kids were totally drawn to the dog residence there the dog is so cute. The staff were so nice and tried to accommodate me if I need any help. Maybe they just felt bad since I drove by myself all the way from Chicago with three teens The only thing that my kids cared was the pool. The pool was super small but it did the job The room was clean and was pretty big in my opinion for a deluxe. The only thing that I didn't like is that there is no microwave or a small fridge. We will be back here after the new year for sure.