We first visited on a Sunday at around 6:30 pm, so it was very busy. I was served sodas in cans…read morewith a glass of ice, which was odd but likely quicker for the staff to deploy to the customer.
The Messi chicken sandwich looked fatigued and tasted comparable to Chick-fil-A, but at a higher cost and bland.
A band took the stage at around 7 PM, which was nice, but being Deaf, i couldn't make out the lyrics but felt the bass.
A nice lady helped us with the merchandise, but we were in a rush and decided to wait until the next visit to make any purchases.
The following Tuesday, we returned at 5 pm and ordered the chicken and steak fajitas. They were really good, actually better than what I've had at Drake's in Florence and Lexington, KY.
Also, our drinks were served in glasses and refills kept coming. Since it was slower than our previous visit, the server had more time to focus on us and two other tables more efficiently, which was a nice bonus.
I will mention that the restroom was single-person, which I found rather odd. It was very clean, though.
This Hard Rock was a cafe, casino, and hotel rolled into one, which is likely why Hard Rock has outlasted other themed restaurants (i.e., Planet Hollywood, Rainforest Cafe, etc.).
If you're in Ponce, it's definitely worth a visit, and the merchandise is themed for Ponce. I had to pick up a shirt that, on the back, featured the Parque de Bombas, a historic former fire station; the Cathedral of Our Lady of Guadalupe, dating back to 1839; and the Cruceta del Vigía, a 100-foot-tall cross located atop Cerro del Vigía in Ponce.