Ben was super helpful and polite! Made for a great experience. I will be interested to work with…read morehim again for future orders.

This place was good -- even though they didn't have what we wanted…read more We were in the area and after lunch wanted to stop by and see if they had a particular size glass container with a top. My husband has been experimenting with various home brews. One Christmas we gave limoncello as gifts and most recently he concocted an after-dinner cordial. He's working on a number of other fun drinks, too. We've used up all the small jars we had previously purchased and were hoping to get a glass container that was resealable and a better size to use for gifts. On entering the store -- open to the public but really a restaurant wholesale location -- we were greeted immediately. The guy was nice enough to check his stock to show us what they had on hand. They were the right type of bottles. Unfortunately, they were much too large for what was needed. If they were perfect, buying a small case would not have been a problem. While he was getting the bottles from the other show room, we browsed a bit. They have anything you (or your restaurant, if you owned one) could want -- silverware, glasses of all sorts and sizes, serving dishes, door signage, etc. etc. etc. The store is clean and well organized and packed with inventory. I'm

Ordered items at beginning of july and never received them. Asked for refund which they said they…read morewould process but still haven't received it.

Wished i would have read all of these reviews before purchasing from this company. Everything about…read moreit seemed a little seedy from the beginning. I received part of my order and the rest never came. They keep telling me it will be shipped and I will get a tracking number which I never get. The customer service is not available until after 12 which is not ideal. The hold times are long. Remember is a price is too good to be true, it probably is

First off, I love cooking. I'm a foodie at heart. When I first moved to South Florida 2 years ago,…read moreI found Culinary Convenience on Yelp and was very curious. And it's OPEN TO THE PUBLIC!!!! Not just for chefs. Yayyyyyy. Fast forward to 2021 and I had asked my chef friend for a recommendation on a place to get my Henckels knife set sharpened. He immediately suggested Culinary Convenience and told me to ask for Aaron Michaels who is the owner. Well, this convo was about 6 month ago as I slacked and never made it here. I had to drop someone off to Ft. Lauderdale Airport and was heading to a local coffee shop when I drove by this store and remembered the name and realized it was the chef supply store I've been dying to visit. Funny how things work. It's a cool store with dreamy chef and kitchen toys galore. I swear I took about an hour just strolling through the store taking my sweet time admiring everything. They have EVERYTHING!!! Chef's uniforms, shoes, aprons, bakeware, pots, pans, knives, serving dishes, the small stuff, the big stuff...just EVERYTHING! I asked questions and started talking with Allison. She was very friendly and helpful. I was mesmerized by the Breville Smoking Gun and have been eyeing this for years now. I really want one. The one they had at the store is a professional grade one, not like the one you see at Williams-Sonoma or Sur la Table. She noticed I was curious and asked if I wanted to see a demonstration. Heck yes!!! She showed me step by step how to use it and it was ridiculously cool. Yes, I still want one!!! Ha. I inquired about knife sharpening and got more info on that. I also started looking at the Japanese knives as I've been wanting a really nice Japanese chef's knife too. They had a beautiful selection of gorgeous knives. I've been wanting a Damascus style Japanese knife. Allison helped me by answering all my questions. She pulled out the MIyabi and Kikuichi knives. The Miyabi caught my eye. I love the design and simplicity. It's a sexy AF knife!!! They didn't have the Miyabi chef's knife I wanted but said they were currently on order. A gentleman who noticed I was having a hard time deciding on the knives told me the Miyabi is a wonderful option and introduced himself as Aaron, the owner. I said hi and told him the story of my friend who initially sent me here. Aaron knew exactly who I was talking about. We started chatting about our mutual friend, the hospitality industry, how he started his business and a funny story about his brother. Aaron has a very enthusiastic vibe and energy about him. I love his excitement when he talks about things. He was down to earth and so fun. He even pulled out his phone to take a selfie of us to send to our mutual friend. Funny too because I was thinking about doing the same thing. Haha. Needless to say, I really had a wonderful experience at Culinary Convenience and I may end up spending too much money here. I eventually came back because Allison called me the next day to let me know the knife I wanted arrived after I left the store. I came back a few days later and bought the said beautiful sexy AF Miyabi Japanese knife. And brought my knives in to get sharpened too. I also met Kieran, the store manager, who was also very helpful regarding my knives that needed sharpening. Bottom line, excellent spot for all your kitchen needs. Be careful, you might go browsing and leave with a gorgeous Japanese knife. Haha. It's not a terrible thing either. I'm madly in love with my knife. Huge difference even cutting veggies and herbs. Go check it out ASAP! You won't regret it. Thanks Aaron, Allison and Kieran for the amazing customer service. I need to come back for that Breville Smoking Gun, because everyone needs one of those right?

Only $9 to have a knife sharpened! The staff is very friendly. They sharpened the knives while I…read morewaited. They have many kitchen supplies on the shelves. They stock a lot of yachts.

These folks I have dealt with twice and will never deal with them again , they are more interested…read morein taking your money than they are providing a quality service. I will never attempt to go this route again, you would think small bus would be here to assist other small businesses but they seem more I interested in taking payment before a tech get on site to even provide a quote.

Hired this company to empty out an ENTIRE store. So I can return the store to the landlord. Came…read moreand took what he wanted and left the rest there. The agreement was to empty store out completely. Called and texted nick multiple times. At first nothing but excuses and lies. Now no answer and I have to hire someone else to complete the job these fools were initially hired to do.

You don't need over-priced Brand Name pots and pans to make an excellent Veal Marsala or Chicken…read morePiccata.... and no need to use budget minded crap either. Best bet is to get very fair priced but excellent kitchen wares from a reputable store like The Restaurant Warehouse. As far as I can tell, the store specializes in providing supplies for restaurants; everything from pots/pans to deep fryers and condiment bottles to glassware and knives, even everything a pizza shop could ever dream of. But at the same time, everything a person needs for their home can be purchased here too... We got tired of buying thousand dollar sets of pots/pans from Caphalon... and the sets always include numerous pieces that are too small to be useful and always lack the over-sized that we need (we cook BIG). We ended up purchasing all new pots/pans here a couple weeks ago and got all the "right" sizes and types of pans we needed, including the over-sized we needed and only got the smaller ones that we actually wanted. The guys at the shop were patient in assisting us and never pressured us into buying more than we needed or extra stuff we won't use. We've even returned to check out some other things and now are buying mixing bowls. Everyone here provided top notch customer service.

I found it a full time job to work with the restaurant warehouse…read more Had to make several calls and nothing got ordered. I guess they are too busy for my business. They will never call you back. I big waste of time.

We purchased a refrigerated display case and had a horrible experience with these people. They seem…read moreto be totally dishonest and irresponsible. Our new refrigerator did not work at all. It took multiple messages and phone calls over the course of a few weeks to get them to send someone to look at it. They kept saying "we're coming today" but never came and didn't respond to our questions asking when they were coming. For many days, we stayed at our business wasting our time waiting around for the technician who never came. When we did occasionally reach them, they kept telling us to call someone different. Pretty sure they were hoping if they avoided us long enough we'd disappear. Finally, they sent a guy who "fixed" it so it started cooling but that same day, it started leaking water and ruining our wood floors. We tried contacting them again to fix it again and never received any response from the technician, business or manager we previously spoke with. Within two weeks, it stopped cooling again too. Now we are left with a completely broken refrigerator and totally wasted our money. Do not try to do business with this company as they are dishonest and irresponsible.

Well, where do I start.... Every single piece of used equipment I purchased from them needed a…read morerepair. Not one thing that I got from them that was used worked like it had been refurbished as they said. Now, all of the new items I bought worked flawlessly but the used stuff. It didn't work at all. The alto sham- the thermostat didn't work and when I say didn't work I mean that it didn't turn there was a screw bolting it down prevention the nob from turning- purchase price $400 /repair price $150 The true glass door cooler- purchase price $900/ repair price $250. Didn't cool anything at all not one thing. Turbo deluxe freezer purchase price $900/repair price (they are repairing it as I type) the freezer never once froze never froze anything. Imperial 6 burner oven thermostat in oven was broken and no heat shield in oven Imperial Deep fryer- they never converted it for propane gas as they said they did. I could've blown up in my food truck because of the flames. Also the thermostat was broken. HERES MY POINT STAY AWAY DO YOURSELF A FAVOR AND STAY AWAY FROM THIS PLACE! If you still choose to go only buy new stuff. And if you're going to buy new stuff go to a place that can offer a warranty.