Pros: Best priced rest stop in the area…read more Cons: Rooms have two entrances. The entrance connected to the management's hallway remains unlocked so beware.

Family owned ,conveniently located right off l-95 After…read moregetting a room I stood in the parking lot enjoying the breeze as it came through the pine trees. It smelled like Christmas. Rates are very reasonable, rooms are very clean and comfortable. Its hardly a resort but it serves a great purpose if you're looking for a no-frills comfortable place to stay for a night.

It was OK Steve was there for only one night. didn't like that the screen door slammed every time…read morehe went in the room because I think that would disturb other customers and other rooms slow drain for the shower.

This Hotel deserves 5 stars all the way. Recently renovated, clean as can be, friendly attentive…read morestaff, quiet, affordable and worth every penny. Walk to all amenities. Great place to stay if you are visiting this area. I'll be back.

We came for a month on July 3rd and left December 3 exactly 5 months…read more Why you may ask the place is perfect as are the hosts Lisa and Moe. O problems. They even got us flowers for Thanksgiving. We choose Newport on a lark and ended up finding a wonderful town filled with truly friendly people.

Still a great value, hard to believe I've been coming here for seven years! The cottage is always…read morespotlessly clean when we check in, and the location on a dead end street means it's always quiet, yet we are a short drive into town for groceries or dining out. The price can't be beat!

Does the job! Comfortable, spacious rooms. Had a great breakfast at Governor's next door. They used…read moreto give little whoopie pies but maybe they change the check in treat from time to time. Either way Fireside is a family favorite. Always feel well cared for when we stay here.

I've stayed at this hotel many times over the years with my kids as a little local mini vacation…read more Went to book a room for our annual mini vacation and was told I have been banned. Supposedly because, as they said, I left a lot of trash in the room. I had a small family birthday party for my son and cleaned up the room, even bringing my own trash bags to do so. I was puzzled & assumed it was a mistake so I reached out to management and received an email back saying that I had taken advantage of their no locals policy. Apparently they don't rent rooms to locals, but bent the rules for me, unbeknownst to me. No one EVER told me that this was a policy. If it was a policy, to not rent locals, then why in the world would they have rented to me? The whole situation is just bizarre. I've spent a lot of money at this hotel over the years and this is the thanks I get. So if you're local I guess you're not allowed to stay at this hotel, but they probably won't tell you that and may rent to you anyway. ?? Warning to locals- you're not allowed here, or maybe you are, or maybe sometimes? Great management. Thanks Fireside. Very nice. I cleaned that room thoroughly when I left, as I always do. If you're local they'll turn on you I guess. I'm still just stunned by this. I never had any issues in all the years I've stayed here, ever. No warnings, no complaints, no mention of not being allowed here. Nada. This is just rotten.

The Hampton Inn Waterville sits directly off the highway and minutes from restaurants, bars and…read moreshopping downtown. The hotel is new and updated. It's also very clean. The staff is very friendly, competitive and serious about doing a good job. That's just a few visits. They knew my name.. the pool has many amenities and a great free breakfast. When that thing that stands out that is different from many other hotels is that if you were in too much of a rush to eat before you leave, they have to go breakfast waiting by the front desk.

The good: the staff was friendly and made us feel valued…read more The first impression was that the lobby was clean, smelled good, and well kept. The room we received was larger than expected and the bathroom was huge. The shower had great pressure despite us being on the third floor and only had a handheld sprayer. The tub did its job without any slow draining. The mattresses were somewhat soft but the pillows were perfect. The bad: though staying for two days and being very particular person, nothing stood out as "bad". To be fair, the coffee was a cheap acidic terrible brew, but next door was a Dunkin. Bottom line: my wife and I would stay here again.

I wouldn't stay here again even if you paid me! Aside from the younger girl working the night…read moreshift, the staff was incredibly rude and seemed to have little to no customer service skills. When I first arrived, my room smelled terrible, like rotting food. I went to the front desk to let them know, and the woman there couldn't have seemed less concerned. I was moved to another room, but it smelled just as bad. I tried to deal with it, but eventually had to ask to be switched again. The third room didn't have the same odor, but instead smelled like it had been doused in cheap air freshener to cover something up. Not exactly a great start. At that point I considered finding another hotel, but it was late and the room itself at least appeared clean. Unfortunately, the noise situation was just as bad. If you plan on sleeping past 6 am, don't count on it. Unless you're on the top floor, you can hear every footstep from the room above you. The floors seem to have virtually no soundproofing, and I heard the guests above me constantly throughout my stay. The location is great, I'll give it that. But honestly, that's the only positive thing I can say about this place. The customer service is awful, the staff is rude, the rooms smell bad, and the lack of soundproofing makes it nearly impossible to relax. Save yourself the headache and stay anywhere else.

Staff was AMAZING!! I called to see if they had a room available for an early check-in in and they…read moresaid sure come on (2pm). They were super friendly and helpful. The bed was a little too soft for our liking and you could hear the people above you walking around making it hard to sleep. Other than those two complaints we enjoyed the room. The balcony was nice when people weren't smoking. The breakfast was nice with multiple options for everyone. Breakfast options included eggs, omelet, cereal, muffins, oatmeal, Pop-Tarts, fruit, yogurt, pastries, sausage, coffee, juice, and there was plenty of seating.

Absolutely, gorgeous hotel, amenities were phenomenal, from the breakfast options, to the happy…read morehour selection, the vibe and the decor were absolutely unmatched! Meredith made it a phenomenal stay, with all the recommendations, at first, we thought Jeremy was not going to be kind, but then he turned out to be super kind so we appreciated him, there was one young lady the morning checkup that we didn't think was nice, rather she was quite condescending, but not enough tomorrow the entire experience. The rooms were large, with lots of light, the shower had the best pressure we've ever had in a hotel, and quite honestly they did a great job, keeping it simple. Would highly recommend, and will absolutely stay again!

I love a cool boutique hotel--when I can afford them! Taking advantage of off-season prices, I…read morechose 250 Main when I headed up to Rockland for a long weekend toward the end of March. It ended up being one where we had a pretty big storm, and that actually made this hotel an even better place to stay. Basics: great location right downtown (if you look at the map and it looks like it's a bit out of the downtown range, it's not; this is a small town and you can walk from 250 Main to the heart of it within 5 minutes). The hotel itself doesn't have parking, but there's street parking or you can park free in the harbor lot across the street (you may want to check this if you're coming during high season). The welcome vibe is immediately evident not only from the super nice and helpful staff, but because check-in time is also when 250 Main starts its happy hour wine social downstairs, which is perfect! And if you reserve directly with the hotel, you get a complimentary glass of vino. I literally met friendly people from the minute I checked in, and we hung out with a glass of wine for awhile before heading out. You can purchase from a small menu of wine and beer until around midnight, which turned out to be a great thing when the storm rolled in the next night of my stay. With the warm and relaxed vibe, hanging out in the lobby area is part of the experience. My room was a queen room with a small balcony overlooking the harbor--which on their website is described as "small," but it definitely is not! Fantastically comfortable bed (which honestly seemed larger than my own queen at home); big bathroom with an awesome rain shower, heated towel racks, and robes; plenty of space to move around in the room itself, which also had a desk and a little sitting area. Oh, and super high ceilings and HUGE windows. While I neglected to get a pic *inside* the actual room [insert facepalm here], check out the cool views of the snowstorm from the windows and balcony. If you don't want to venture out for breakfast in the morning, there are light options available (croissants, yogurt, fruit, etc.)--with delicious coffee from local Rock City Coffee. Huge points too for keeping a coffee and tea station open in the lobby all day and night. With the term "boutique" being tossed around these days willy-nilly, I'm always thrilled to find a place that lives up to it. 250 Main is definitely worth the splurge!

Super accommodating for dog owners. Excellent staff and service that was impeccable. The breakfast…read morehad a nice variety of healthy and treat like options. The pool and spa area were great and very clean. we had several points where we had to communicate with the staff and every time they were friendly and accommodating. This is what keeps us coming back to the comfort suites because they really know how to take care of a guest with dogs. Not a lot of places can do that! we were also able to get a military discount for veterans.

The service is great. I got a free snack and a free drink. The beds are comfortable. The whole room…read moreis clean. The gym was clean. The pool was really cool. They had a hot tub

The staff here is amazing! I especially love the front desk staff. Kristin rescued me this week…read morewhen my phone got wet, and I tried to dry it out in rice...a piece of rice got caught in the charging port so I couldn't recharge! Crisis! She calmly add patiently loaned me her personal flat-top charger then she took the I give and cleaned out the port by blowing in it! She got out that damn piece of rice that was clogging it up! She saved my life. I cannot live without my phone! Thank you, Sugarloaf staff, especially Kristin!

Alright, so, I struggle with the rating for this hotel because although there are soooo many…read morepositive aspects, there were a few things that put a damper on our trip. Simply put, here are the pros and cons; Pro: beautiful, ski-in/ski-out lodge, direct access to the Sugarloaf village, large hot tub outside that overlooks the mountain, not too unreasonable price wise (not cheap, but you are right on the mountain with amazingly close parking) and charming vibe Cons: the check-in procedure is insane. They won't let you check in until 4pm on the dot. I totally understand if they are still cleaning the rooms, but if the rooms are clean and ready to go, just let people check in at like 2 or 3. During covid, it makes zero sense to have a line of 15-20 parties all waiting to check in at the same time. We had a small baby, and there were also several old people checking in. It just seemed asinine to create a policy that goes completely against all common sense during a global pandemic. Anyway, other cons were; the room was so tiny (which isn't horrible, but there were barely any clothing hooks, shelves or drawers to put stuff in-- and who doesn't have a lot of sh--t when they are on a ski trip!?!) and the housekeeping was pretty invisible (I'm fine with not getting room service during a pandemic, but can you at least pick up my trash and give me some towels!?!). So, obviously the pros outweigh the cons, but, the cons did take away from the comfort of our stay. However, I did have a great stay. If I return, I would just come an hour or two later to check in (if it's during covid), and I'd splurge for a larger room.