If I could give zero stars I would. This is the rudest, most inconsiderate, & immature service I…read morehave ever experienced. My family has been dealing with the sudden death if a beloved son/brother, while having to deal with this company who is going out of their way to be unhelpful, not honoring times or being helpful with transferring the body back home (to another state), not being courteous or considerate at all to a grieving mother, instead being disrespectful, telling us we keep bothering them & that they don't see what the big deal is. 10/10 do not recommend. They seemingly have a kink for mistreating & torturing grieving families.

My family has used Maloney‑Hewell Funeral Home for years, so it's heartbreaking to say our recent…read moreexperience was truly awful. After my father passed, our meeting with Scott was nearly two hours of unnecessary chatting and repeated paperwork while my 87‑year‑old mother, who hadn't slept in two days, struggled through the process. Things only got worse when the invoice was sent with charges we never requested--twice--and it took multiple calls and two days to get it corrected (thank you to Julie, who was the only helpful person we dealt with). The most devastating failure happened on the day of the burial. Scott assured us he would coordinate with Evergreen Cemetery, but when we arrived, Evergreen had no record of the service. The gravesite wasn't prepared, and my father couldn't be buried. Our grieving family sat in our cars waiting for answers while Scott shrugged and claimed he had called--Evergreen confirmed he had not. After nearly an hour of scrambling to fix paperwork that should have been handled days earlier, it still would have taken another hour before the burial could begin. My elderly mother was too distraught to stay, and we had to leave my father to be buried without any family present. Scott never apologized, never took responsibility, and never followed up. We've always trusted this funeral home, which makes this experience even more painful. No family should ever have to go through what we did.

Unfortunately, I recently had a need for cremation services. First Coast Cremation provided,…read morecompassionate, excellent service. They were respectful and did not try to upsell me for services I did not want. I would recommend them without hesitation.

I used Hatcher twice, with my mother and father. Totally happy with their service.read more

Hatcher Creamations handled everything as promised for my brother. I would definitely recommend…read morethem for anyone looking for a funeral alternative. Took care of transportation, communicating with Hospice, and all the paperwork. Taking a load off my mind. Great job.

very professional clean classy and beautiful. I would recommend this chapel to everyoneread more

I wanted to place my Aunt's cremains in this location near her home but found the owner's policy…read moreconcerning me witnessing the actual placement worrisome. On top of the $3500 niche charge, Brent would charge me $900 to allow me to witness the ashes being placed into the niche. However, the same placement would be free if I did not attend to witness the action. His reason, ostensibly, was a $900 charge to cover his valuable time unless he could perform the service just whenever he had a free minute. I notice he did spend 30 minutes showing and discussing the grounds with me and my companion at no charge. That makes the extra fee seem like a money grab. I didn't want my Aunt's remains handled by this man just whenever he found some time available. She deserves more respect than to be an afterthought. I guess $900 is the price of respect. Another issue is that all the available niche spots were in brick columbariums. I've seen many crumbling brick structures in my life. Granite or marble would be more suited for a supposedly permanent placement. The owner's response confirms what I wrote. It costs $895 to witness the placement. A money grab or something else?

Amazing staff, beautifully maintain cemetery grounds. Peaceful and serene. Full service.read more

I would like to thank the Outstanding Team at Southern Monument for their professional,…read morecompassionate and One-Of-A-kind customer service. The kind that we could have only received from a local Family-owned business who are as passionate about the products and services they deliver, as they are their customers. Through their in-depth knowledge, comprehensive selection, attention to detail approach and quality craftsmanship, their team created a Beautiful, Timeless & Classic Memorial Marker, celebrating the memory of our Late, Great Mother and her husband. We are especially grateful for the patience, kindness, helpfulness that you provided to our family during this difficult time. Thank you so much again, -The Family of the Late, Great F. Delores Lane Wilson and Rev. Edwin Leon Wilson

How do you commend Austin's outstanding support, understanding, & compassion when dealing with such…read morea sensitive matter! Five stars is just not sufficient for the customer centered service Austin naturally delivers. His actions demonstrate he cares for others from his spirit and soul. Thank you for caring and demonstrating compassion at a very difficult time!

I came to honor an Arlington neighborhood anchor who had passed away too soon. Naturally the family…read moreused a local funeral home- he lived, owned an Arlington business and was committed to his community. The funeral home, like the neighborhood, was older. The roots were deep here, you could feel it as you walked though the doors. The staff was on point, opening doors, quietly pointing you in the right direction. Soft spoken and reverent, it takes a special kind of person to work in this field. I somehow passed an invisible line, a point in my life where funerals had become more frequent and almost the norm. Something that happens as you get older. Dad sat next to me on the bench and lamented about all the widows and widowers he knows, as he joined that status too this year.

Let's just say... I've planned enough funerals with them to last me about twenty years…read more.. You must know that all of the staff here are pretty amazing at their job. They do everything in their power to satisfy your requests, wants or needs. They help you every step of the way. Not everyone is familiar with the planning process so just know you will be in good, I mean great hands when you unfortunately need to use their services. They have beautiful urns. Only complaint... they could use some new carpet or maybe new floors :) brighten up the place. I recommend the amazing men and women here for your funeral needs.

My father passed away on April 13th 2025. Miss Ellie at the funeral home, work side by side with…read moreus. She did a excellent job with my dad's celebration of life and everything that comes with it. She showed compassion for my family. Showed true empathy for my family. There is so much that I could say about Miss Ellie I think this is her life path. You did a great job Ellie. Thank you again from the Schnittke family. And today the funeral home called to just check in on us. Thank you again

My husband and I pre-arranged our funerals in 1984. He left this earth for his eternity home in…read more2017. Hardage and Giddens has been so very helpful. I visit to pray @ my husband's graveside in FAITH Garden 4-5 times a week. The staff of Hardage - Giddens have become very close friends. Trish (receptionist) does all she can to accommodate everyone that calls or comes into funeral home in a very friendly manner. Evan Fornos (sales manager) is very friendly and with a smile he goes the extra mile to keep the family at ease and soften their grief. Since this is the first review I have written after my husband went to sleep seven years ago, I really "must" let all know how much the tender and loving care received from, then a counselor, now a manager Harry Peltz has helped me through a most difficult time. It saddened me greatly when Harry was transferred to another location. I cannot say enough about how pleased I am. But just to forewarn, I am 83 years of age and when I take the giant step Home, my daughter has been instructed to ask for Harry to assist her with my remains. Christ Peace Thank you. Happy McNamara