Up Cycles has a good selection of used bikes- each coming with a 3 month warranty. I got a great…read morebike that ran smoothly from here, but I generally ride with a high rise stem for comfort. A week after buying the bike, I brought it back and the owner Jason switched out the stem in 10 minutes and I was ready to ride again. Overall, I recommend Up Cycles if you're looking for a used bike. Jason was approachable, kind and committed to assuring quality and fit.

I dropped my bike off on August 16 for a tune up. I was also told it would be 2-3 weeks before I…read morecould pick it up. I waited patiently until early Oct. I have left many text messages and voicemails and have gone to the shop in person. I have never received the courtesy of a reply. It is always closed even though "new off season hours" are posted on the door. It is now January and I do not have my bike back. I have put a claim into BBB and was notified by them that they are dropping the claim because the owner has not responded to their calls. I am disgusted by the way I have been treated. I only want my bike back and will pursue this matter until I do.

Great attitude and customer service!…read more I stopped by without an appointment with my gravel bike which had been fixed by another bike shop, but was still having problems. Ted diagnosed & fixed the root cause of why I ripped my rear derailleur off and installed some new pedals on the spot. I have finally found a great bike shop near Fox Chapel!

Just plain great! My granny bike was taken care of quickly and well. Highly recommend to all. Love…read morea neighborhood shop!!

This bike shop was recommended to me by the boys of The Coffee Tree Cycling team…read more I cannot wait to try it !

Great service, timely and informative! Rob was able to guide me in getting a tune up I knew I…read moreneeded and new parts for my old steel (1979 Panasonic) bicycle that I have thought of updating. He was just able to provide the ergonomically useful facts I was interested in. I'll be back! Tis the season for the tune up!

Great! Very nice, attentive staff. Love the older feel of the place, and got my bike's tube…read morereplaced for a very reasonable price. Also quoted me a time and were faithful to it. For sure coming back

I am not sure why they are saying that this bike shop is closed. They just fixed my old Cannondale…read morebike and it works like a dream. I don't know if you can still use their tools and fix the bike yourself. They told me to leave it and they would repair it. They charge you 80 dollars just for them to take a look at it, almost like a car mechanic. I am not sure the bike is worth much more than that price, but that is what they charged me. They did a good job.

All these guys want to do is sell you bikes. They have the worst after sale customer service I…read morehave seen in a long time. A part on my bike purchased at Scholl's broke and they accused me of not knowing how to shift gears. It turns out after replacing the part twice and them having my bike for a total of 10+weeks the part broke again for a third time! I took it to another bike shop and they found the problem. It was fixed under warranty in less than a week! I will never go back to Scholl's again.

The guy working at the store gave me an awesome deal on a bunch of bontrager accessories because…read morethey are no longer carrying bontrager or trek but they were very helpful

Efficient and helpful sales team. I have now bought two e-bikes from them and will do so again when…read moreneeded

Great locally owned bike shop in Squirrel Hill! I have heard nothing but good things from people…read morewho go here regularly. I had to bring my bike in for some maintenance in April 2020 during the coronavirus/covid shutdown. Biketek still offered fast and reliable service, setting me up with a new bottom bracket in just a couple days, despite being short-staffed due to the pandemic. I really appreciate how accommodating they have continued to be during this time. Outdoor activities are one of the only fun things we can do right now, so I'm very glad to have a working bike! Their prices for parts and maintenance seem in line with what I would expect.

Having just turned 75, and after many years of trail riding, I recently accepted that it was time…read morefor a little pedal assist. So after doing due diligence with online research, I went to Thick Bikes, where I found not only a great inventory but more importantly, helpful and knowledgeable service from the friendly owner, Chris, and his staff. I'm very happy with my purchase (a Velotric Tempo) and will not hesitate to recommend Thick Bikes to friends and family.

This shop would easily get a higher review. They have a good selection of bikes and accessories…read more However, our customer service experience was non-existent. I had called earlier in the day to inquire about cycling helmets. They told me the brand they carried which I initially wasn't interested in but decided to make the 1.5 hour trip to check them out. Upon arrival we were impressed with the selection of bikes but the helmet selection was limited to one brand and sizes were limited as well. As I was looking for a helmet my wife was looking at bikes. A sales person who was initially working with a customer had that customer walk away. At this point my wife said hello and the sales person halfway aknowleged her and walked away ignoring the fact that she may have a question. We decided to shrug this off and continue to look around. We took a stroll to their basement where they have more bikes and did some preliminary sizing for my wife as we are in the market to purchase a new one for her. Then wee made our way back upstairs and back to the helmets. I had decided that I liked one of the helmets but wanted to compare with others they had on display but couldn't find the color or size I needed. After having other employees ignored us I decided it was time to go and internet shop for a helmet. As we were leaving the employee that blew my wife off earlier finally took some interest in us. At this point we had been in the store for at least a half hour. I told him I was looking at their helmets and interested in the Specialized Search helmet they had on display but wanted to compare with other helmets they had. He proceeded to take us to the helmets to show us comparable models one of which was the LOMA. He then walked back to the counter to look and see if they had my size and color I wanted in stock. He then announced that they only had black. Then as I was asking him about the Propero helmet they had on display he turned to help another costomer that had walked in and never acknowledged my question. It's unfortunate that a shop that was recommended to me by a friend fell so short of how highly he and his wife spoke of them.

Great responsive bike shop. Patient, knowledgeable and kind. They have skills to work on all types…read moreof bikes

Bought a new bike today from Kindred, and it was a great experience. Especially high marks for…read moreAlicia and Katharine who made it all very enjoyable.