He did alright job on my resume. Interview happened at public book store. Communication was spotty. Though he charges too much money $$$. For what you get. And then when you want do revision and/or add-ons he charges again and again. It's a shame. read more

I'm not sure why Yelp decided that my review is not recommended. While the process of working with Jack was long, the rewards have been absolutely worth the amount of time and money spent. For the record, my previous review begins with my graduation with a degree in philosophy and the genuine fear I had that I would be unable to find a job outside of the relatively dead-end job I was working at the time Jack was working on my resume. While I had a recruiter, the recruiter was only able to do some of the work; my resume needed to do the rest. Jack gave me a lengthy questionnaire that, while time-consuming, helped me think more critically about the job I was doing at the time and the way I could already improve my job performance. The resume I received was professional, well-put together, and definitely stood out at the job conferences I attended. Based on the strength of my resume, I received as many job interviews at hiring fairs and job conferences as educators with many more years of experience. Not only was I hired as a boarding school dorm parent, I later applied for a promotion to teaching in the English department and got the job. I'm looking forward to my continued professional development being showcased on this resume, especially as I'll be adding quite a lot of experience to it soon. I look forward to updating my resume with Jack in the reasonably near future (probably a year or two). While I could see the cost being prohibitive to some, the amount of money saved by using this service more than makes up for it, especially given the job security and salary I currently have thanks to this resume. So Jack, you'll be hearing from me again. read more

I'll start by saying that I researched resume writers for several weeks before settling on Jack; I really thought I'd picked a winner. Entered into an agreement with Jack 3/4/14; he was unable to give me an appointment until the following week. My first red flag was when he called me the day after we'd scheduled our appointment to "schedule an appointment" Just that fats he'd forgotten who I was and that we'd already set up time to meet. We were scheduled to meet during the evening at a local bookstore. As the day approached I didn't receive any type of confirmation that we were still meeting. I called him several times on the day of our meeting to try and confirm, My calls went unanswered and around 6:50 (meeting was scheduled for 7) I received a call from Jack by that time I had gone home. Next meeting was scheduled for a week after that, so now we're more than 10 business days from our initial conversation. Job seekers are aware that time is of the essence when applying for jobs. None the less I arrived for the meeting and was immediately asked for Payment. I needed to use 2 payment sources, the first went through with out a hitch then there was some type of issue with the 'square' Jack was using for payment; he advised me that the payment was being declined, I logged in to my account and confirmed that the funds were there, i asked him to try again he said he did and it was declined. At that point the meeting needed to be rescheduled since I'd only paid him $400 of his fee. When I arrived home I contacted my bank and was advised that no one had submitted or attempted to submit any charges; apparently it was user error that caused the payment issue. Next meeting was scheduled for 3//27/14; as soon as I sat i was asked for the remaining funds. Once the interview portion began I noticed that Jack did not bring his tape recorder as he did for our first meeting. He asked me a lot of good questions and I felt that I'd get a great end product. Jack advised me that he would send me his notes shortly after our meeting and he wanted me to edit them for clarity. no problem I said. We met on a Thursday and I advised him that I would look over what he sent and return it to him that Saturday. By Saturday evening I hadn't received anything from Jack so I sent him an email asking for the status; as well as a few job descriptions that he'd asked for. I NEVER heard from him so I called him Monday morning. I asked for a status update, he apologized for not getting back to me and acknowledged that he hadn't even read my email from Saturday. he told me that he was too busy to read my email that day but he'd all me the following day (Tuesday 4/1, don't forget that we entered into our agreement 3/4) At that point I'd decided that I'd wasted too much time with him after giving him $600. I sent him an email advising him that I wanted to cancel and get a refund. he responded within 45 minutes (he never responded that fast before) He advised me that it was not in my best interest to cancel since he wouldn't give me a refund. Jack uses a one sided non-executable contract to try and lock in potential clients, but anyone that watches Judge Judy can take one look at his contract and see its non executable. He then sent me a very long email telling me that he sent me his notes Friday morning and I never responded. He then attempted to "lay me out" by telling me that I'm not living up to my end of the deal. i asked him to forward me the original email that he claimed to have sent along with his notes. He never provided it!!!!! What he did provide was an email that he sent to SOMEONE ELSE'S EMAIL Address. Imagine my horror upon finding out that he sent all of my business (resume, & contact info) to a complete stranger. I asked one last time for him to send me the notes he took during our meeting because at this point I'm concerned that he wasted my time and did nothing during our meeting; Still nothing. I threatened legal action and DEMANDED a refund within 24 hours and I CC'd my family's attorney on that correspondence. Don't stop reading yet, there's more!!! The following day I received an email from him advising me that he attempted to refund my money via PayPal but my email address was invalid. NOW, he never even asked me if I had a PayPal account so how was he trying to refund anything??? None the less I responded to his email with my PayPal information. For the next few hours he continued to tell me that he couldn't use PayPal to refund my money due to an invalid email address. It turns out that he was using the email address from my resume and not the one I provided him with. He lied to me several times by trying to convince me that the money was sitting at PayPal waiting for me even though he was using a bad email address. Just when I was about to dispute the transaction with my bank, the refund came through. There's more but Ive hit Yelp's limit :) Save yourself a headache avoid this service read more

I have known Jack for many years even prior to his resume writing service. jack was very thorough in understanding where I wanted my resume to take me mid career. Revisions were well worth it and I have had several friends and recruiters compliment me on how well the cover letter and resume portray my strengths and talents. I would recommend Jack to anyone. read more

I met Jack while he was on the West Coast for other business. It was a fortunate introduction. As a more 'mature' candidate I was in a slump trying to get an interview. I didn't know what to do to make my resume more interesting -- what to add or subtract and was obviously making mistakes as I hadn't had an interview for months. Jack took my resume, spent some time with me and reworked my employment history to demonstrate skills which were still very relevant and could get past the computers. He used what I had, reworked my resume bringing relevant issues to the forefront. I was shocked - within two weeks of using my new resume I had two job interviews and two job offers. I turned them both down (ha) but it raised my personal confidence a ton! I went on to bigger and better offers.... and even though mature -- working confidently in a new fascinating field. So I say give Jack a try -- he certainly did a better job for me than that bottle of 'jack'... And although we are on different coasts I would certainly use him again....the internet makes it so easy to work with someone no matter where they are... read more

I did research on many resume writers and unfortunately did not see the other review on Yelp, before entering into a contract with Jack. Whatever you do, choose someone else. He asked me to pay up front, $700 (which is standard for resumes). Just as the first review read, Jack is completely incompetent. he doesn't know how to use computers properly and is a total scam artist. I first engaged with him in February. By mid-May still no resume. He would send me documents that weren't my own and insist they were correct. Then he claimed his computer was in pieces and that he could give me a single printout of what he had done. Our deal was that all documents would be soft copies, he couldn't produce those, yet he had a single printout??? The printout had misspellings and obvious incorrect false information. My guess is he is farming the work out, and doesn't have a clue. None of his statements make sense. Each time I spoke with him he had no recollection of the my needs or of our last conversations. He then claimed to be in the hospital for weeks ( if this is true my guess would be for mental illness). I still have no resume and he claims he cant give me my money back "because you can't get blood from a stone". He has spent my money and says he has no income. We'll see what my lawyer says, as we had a contract that he did not deliver on. read more