When I was in the store they assisted me in trying to find what I was looking to purchase. They…read moredid not carry the item but did recommend where I can get the item.

We ended up special ordering the 10 x 10 Discovery pergola, and the process was easy thanks to the…read moreAce Team! Sean placed the order for us, took down our information, and called us as soon as it arrived at the store. He even let us know the measurements so we could accurately prepare for pickup. When we picked it up two weeks later, the Ace guys helped my husband load it into his truck and then we were on our way. We are so thankful to have a local hardware store. Yes, Lowe's just opened in Haslet and we could've just as easily ordered from there or even Amazon. But Ace has more of a local, neighborhood feel and the staff are so friendly. Definitely the Texas way!

I have bought a handful of different plants from here and I really have been impressed. The mini…read morezinnia's have been the absolute show stopper and out performer by far!! I purchased two mini zinnias in the spring and they have lasted the entire season with forgetting to water and little care and done so well. I recently purchased more mini zinnias and after an accidental fertilizer was applied they are exploding as well. I like their selection and enjoy browsing here.

Gorgeous plants, flowers, shrubs and container plants. Love, love, love this place. They have…read moreflowers/plants that will thrive in our area. I highly recommend!

We have 3 large flower beds and tend to our landscape almost on a daily basis. We have educated…read moreourselves on multiple plants and techniques to try to be successful. We have shopped here for a good while and spent a good deal of money at this nursery. They have a good variety and have had good success with our plants. We purchased 3 shrubs (plant in ground) and 3 plants (container) to go around our pool. Within 30 days, despite our effort to help them, they started to brown and drop leaves. We continued to try and help them rally but they continued to die. At about 60 days we took them back to find they only offer 7 day return policy. No store credit, no refund--nothing. This was a total of $200 gone. We have never been told of their policy for returns, it's "on the receipt". All other places we have bought from have a return of 6-12 months. We were shocked and saddened to see their response -- which we were told is because we hand water, no irrigation system and therefore had zero chance of any form of return service. We will not return and hope this helps others not make the same mistake as us.

Hoity Toity! No one asked if they could help me. Cashier didn't thank me or ask if I needed help…read moreout. I left feeling like I wasn't rich enough!

I can always find unique, reasonably priced furniture here. They also have great decor to accent…read moreyour home. Their designers are very helpful as well. I recently moved out of state, but was visiting Ft. Worth and stopped in. I found a great coffee table that I absolutely love and it fit in my car for the return trip. I highly recommend this store.

Stopped in while visiting from San Antonio and was greeted warmly by Abby and Helga! Abby has…read morecarefully curated her space and there truly is no other place like this. I will be coming in every time I'm in town!

Based on my visit today I give them five stars! They had a lot of feed and supplies, but I actually…read morestopped for firewood. Which they DID have some! However, I need it to smoke meats so this type of wood wasnt exactly what I wanted for my brisket. The employees were friendly though and went above and beyond to help me out! The pallet of wood in my picture was priced over $200 and the older/brittle logs are priced for $1/log. Unfortunately I don't have a pick up truck for transport and then my husband told me these were not the logs he wanted anyway. Oh! I've bought pest spray from here (yellow top, attaches to your hose) and it works miracles. We ultimately ended up going with a pest service though since we were spending alot to keep them from overtaking our house (this year was worse than normal).

I initially hesitated to write this review because I value fairness, but I had a negative…read moreexperience with the female staff and manager at Russell's today May 19th around 9:30 am. I purchased an alfalfa hay bale and discovered a dead bird inside it. Instead of expressing concern about the product's quality, they reprimanded me when I reported the issue, insisting that the alfalfa was fine and showing little care for the potential risk it posed to my horses. They requested that I bring the bale back but would not issue a refund, even after I provided photographs. Additionally, I overheard one of the women speaking poorly about me to my manager as she walked away. The customer service from those two women left much to be desired and they were nasty, and I believe Russell's should reevaluate their hiring choices. I've been coming here for months and can't believe was treated that way.On a positive note, I want to commend the two gentlemen I encountered. They were genuinely apologetic and demonstrated good customer service despite the unpleasant behavior of the women and got me my refund.