I am so happy with Dr Maureen Sienko and all the staff at this office. Relaxed, friendly, patient…read morestaff - such a good vibe to this branch of Di Napoli! I felt listened to and seen. And this is not the usual for any middle aged woman dealing with the medical industry. It turns out I have cataracts to deal with and they were awesome at explaining what would be done and made a referral for me to a cataract doctor.

My wife and I spent several hundred dollars on glasses in 2023. I stopped by the store with my…read morereading glasses because the coating is peeling off. I was told by the receptionist that there was nothing they could do for me. I would not recommend doing business with these people, eyesight is far to precious.

Fast kind, considerate service from the doctor. I feel well taking care of any of my eye issues are…read moreaddressed by this doctor. Thank you.

Dr. Loccisano is one of the most considerate ,upstanding Dr. in the capital district. He goes…read morebeyond with his patients and gives them 110 per cent of care. Dr. Loccisano is very efficient, thorough and takes his time with his patients. My review is not just to say he is a great Dr. ,but I want to add he is a wonderful, selfless human being. If I could rate him 1-10 I would give him 1 million.

Great Doctors excellent eye care my only thing I don't care for is the distance I have to travel…read morefor an appointment other than that great practice

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

Dr. Sieburth has become my Guardian Angel…read more In February 2023 she removed cataracts from both of my eyes, inserted new clear lenses resulting in my vision returning to 20/20 after 66 years of wearing bifocal corrective lenses since I was 10 years old. All I need now are 1.5 X "cheaters". I can't say enough positives about Dr. Sieburth and her entire staff at NEEC. Customer service is absolutely their # 1 priority. Thanks Dr. Sieburth for making me a new "old man"!!!! Bob Gorka

The office is ALWAYS late and always re scheduled appointments . The doctors are rushed because…read morethey are over booked and we got rescheduled and the office did not tell me the appointment wouldn't be in the office we normally go to! And was rude at check in because I went to the wrong office. Overall I will be looking for a new eye doctor!

One of my nose pads fell out of my glasses, so I decided to stop by and have them both replaced…read more The entire process took 90 minutes. I heard them complaining to one another that they were short staffed. Not only is that unprofessional, but it fails to be a consolation when every time I go they are complaining about being short staffed. One of the three people helping customers was with a woman the full 90 minutes I was there, though I don't know if the customer was just sucking up time or the employee was dragging it out. It shouldn't take 90 minutes for a simple repair that, once I was called, took literally 90 seconds! I don't blame the employees, I blame management.

I booked an appointment for my daughter and myself 3 weeks ago and went to see doctor then they…read moresaid they cancelled both the appointments, and the staff is not friendly. With out any prior intimation they cancelled appointment. They asked me to reschedule and again wait for 3 ore weeks. Again I have to take break from work and visit the store.

The staff is wonderful. They do a good job of seeing at your appointment time…read more If you aren't sure about the sometimes confusing and mundane details of your vision insurance that information is provided. The eye exam is relatively quick. Dr. Perreault takes her time making sure that "1 or 2 lens" is the clearer picture. The frame selection is decent sized and you can stay as long as needed when browsing. They will adjust your pair when it arrives and give you a new case and lens cleaner. Lastly, the office offers discounts on prescription sunglasses and contact packages. Saturday hours are available by appointment.

LOVE this office! Dr. Perrault is so professional and wonderful and the front office staff are very…read moresweet as well. I don't have eye coverage for insurance either and the prices are very reasonable. Won't go anywhere else!

If you are looking for a good eye doctor in this is the place you should try my wife goes to him…read morefor years and he's a very good doctor he probably won't be there much longer I think he's about to retire but I know one thing is very busy and you need to make an appointment

I was very happy with the surgery she did. About 3 years ago I went somewhere else and they messed…read moreit up. Thanks to Dr. Lopasic it is now done right with no problems.

I waited two months to see her for a 20 year condition. My first appointment was less than 5…read moreminutes - She barely talked to me, and was so rushed it was ridiculous. It was obvious she didn't take the time to read my history, and then misdiagnosed me. She told me to stop medication for my auto immune condition; put me on another medication which I was allergic to. Took a week for a RECEPTIONIST to call me back to tell me there was no alternative. I pushed for Dr. Lopasic to call me back, which she finally did after another week, and she was literally at a loss as to what to do with me. I would have had way more respect for her if she had just told me she was out of her element. What an absurd waste of my time.

This is a practice that is not patient friendly and Only Dr Orkan is a great doctor. His son fires…read morepatients if he doesn't like the way they act and patients have to wait over 3 hours to be seen while the doctor leaves the office. Never will I go there again. The doctor spoke down to me because he was having a bad day and was unprofessional.