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    Retro Room Records and Oddities

    5.0 (4 reviews)

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    Musichead

    Musichead

    2.5(17 reviews)
    55.9 mi
    $$

    What a great place! CD's & records are in good shape with an eclectic collection, something for…read moreevery genre. If you need good quality refurbished equipment, they can set you up for a lot less than expected. They also teach! Guitar at least, that's what I inquired about. I took my guitar in for repairs and it was done faster than promised and cost less than they quoted. I've read the other reviews that said they can work on customer service; and I can see how they could get impatient with silly questions and trying to barter a buck off a record cost. Come on though, this isn't a warehouse bargain store or dollar crap shipped from China. It's for people serious about music and I personally feel blessed to have their expertise in our area. Thank you Musichead :)

    As a fellow business owner, this place needs help when it comes to customer service…read more I get it, the internet has destroyed the music selling business, and you have a lot of product that probably collects dust, and on top of that you are in a small market. you may have regulars that keep you above water, however when someone new walks into your store, the least you could do would be to greet the customer and see what brings them in today. Below is the transcript of the conversation the business OWNER and I had: **I walk into the store, I have never been into the store, carrying a bunch of Vinyl Records.. ME: **I see the owner, (only person in the place) going through some records in the middle of the store. he looks up, then looks back down. I walk over to him. Me: Hey there! How are you doing today? Him: okay... Me: Okay, well I recently got these old vinyls out of a storage auction and wanted to know if you wouldn't mind giving them a look and seeing if there is anything valuable or if you would be interested in them. Him: So, you want me to value your records? Me: Umm, I guess. Him: You want to fix my car? Me: ..... Ummmm.... Just wanna see if i can get rid of these or not... Him: I'll take a look....... **After a few moments he says he will give me $6 for the stack of about 25 vinyls. two of which were Beatles and sell on Ebay for $15 a piece. I understand mark ups, but $6 for about 25 near mint vinyls.... Then, it gets better.... Me: How about an even $10? Him: Listen, I have a business to run, bills to pay... $6, take it or leave it.... I simply left. I am a business owner local in Medford and know a lot of businesses. I cannot wait to share this story at our next outing. A little customer service goes a long way. If you don't want new business, then close shop and retire. do not say you are open, if in fact you could care less about anyone coming in. For anyone reading this, for a good laugh call before hours and listen to the VM..."Bring anything in for the best pricing in town! Come here before anywhere else!"

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    Musichead
    Musichead
    Musichead - Huge selection of music!

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    Huge selection of music!

    Retro Room Records and Oddities - vinyl_records - Updated July 2026

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