I was referred to ReVision from my primary care eye doctor. He spoke very highly of them, but I didn't know what I didn't know until I got involved as a patient myself. ReVision consistently provides white glove service every step of the way specifically from their frontline staff. Everything from check-in's to the eye educators to the nursing staff all the way up to the surgeon, Dr. Schumer, as well as his O.D team, specifically, Dr. Huffman, who was instrumental in my follow up appointments. Anyone who knows me knows how extremely particular I am and perhaps to a fault. I refuse to lower my standards with any level of service, especially medical treatment and proactive care. ReVision does an exceptional job providing this consistent elevated service from start to finish. I couldn't be happier and I'm grateful for them every single day. read more

I had surgery in December and I'm getting ready to have it again in a week and I felt it was imperative to express how much I appreciated all of the professional services that I got and the care I couldn't be happier with the procedures, the staff and the results have been pretty darn amazing as in any surgery you have some anxious concerns, and I cannot express how well I was cared for, and I am looking forward to having my second cataract surgery without the anxiety that I felt going. I am a very particular person when it regards to healthcare and they met an exceeded my expectations. read more

Dr David Schumer ruined my vision. During cataract surgery on my left eye he let my old lens fall into my retina. That caused me to undergo a vitrectomy at a hospital. When the lens was healed from that (about two months later), Schumer placed a lens in that eye that creates multiple distracting haloes and aureoles radiating from every light source, even in daylight but worse at night. Even with a laser, Schumer is a ham-handed surgeon. If you need cataract surgery, find an opthlmoloigist who is rated five stars. read more

I was nervous initially of course but Everyone was pleasant and helpful. My issues were addressed. They explained what was going on and how they could help. Ongoing they have called and checked in on me. I know that I can call with any questions. I have already referred to others read more

I was referred here after learning that I do not qualify for lasik due to a cornea issue. In the beginning of my appointment everything was great and all the staff was nice. After my appointment I was directed to talk to someone in finance. I was informed that this procedure would cost $3200 and that my insurance did not/would not cover it; I was also informed that if they did the cross linking procedure on my eyes I would be required to participate in a study. I am so happy I got 4 different opinions prior to deciding on a doctor for my surgery because 1. My insurance covered 95%, 2. the procedure was actually $11,000 not $3200, 3. I did not have to participate in a study and 4. The procedure was already FDA approved, which I originally was told by ReVision it was not. I will never ever recommend this place, nice people but clearly they do not know what they are talking about. read more

I would give ReVision and Dr. Schumer negative stars if I could. I have had poor vision my whole life (+7.00). I went to Dr. Schumer in a hopes of finally having good eye sight. He told me I was a candidate for PRK so I got surgery in early 2017. A year and a half later my vision is still 20/50. I went back to Dr. Schumer several times only for him to tell me that repeat surgery would probably not correct my vision. I went to another eye surgeon for a second opinion and within the first five minutes he told me that I was not a good candidate for PRK due to my extreme prescription and that PRK would more than likely not give me 20/20 vision. Prior to surgery Dr. Schumer NEVER warned me that I was not the ideal patient for PRK. And the 5+ times I saw him after surgery he never gave me a straight answer on why my vision had not improved. Now I am trying to find other options for contact lenses that will help improve my vision because glasses will not. Keep in mind that I am 25 years and I am a nurse so my eyesight is very important. I would not recommend go to ReVision and Dr. Schumer. They seem to only care about making money and not being honest with their patients.. read more

I met Dr. Litzinger at his old location in Dublin. I was referred to him to help me with my cataracts. I am 32 and assumed being young and healthy the procedure would go smoothly and I'd bounce back fast. Unfortunately my eye anatomy threw everyone especially me for a curve ball on the day of surgery. I become very aware and felt extreme pain shortly after surgery began. There were other serious complications in addition and Dr. Litzinger got me threw what turned out to be one of the hardest and scariest experiences of my life. He was even kind enough to check on me that evening, which made me feel like I wasn't just another patient and not alone. I was able to follow him to Revision and still he helped me get through my recovery. I had, and still am, a extremely hard time adjusting back to normal after a few months due to serious anxiety and he once again helped me; piecing back and re explaining that traumatic day. I never felt ignored or treated poorly by him or Megan, the tech who saw me. Megan was more than understanding to my experience and was so gentle and sincere when it came to my anxiety during each visit. Overall I want to let Dr. Litzinger know I am so grateful for his help and his gift of sight which I've never known before. Even with the need for more surgeries. I wouldn't TRUST anyone else with my eyes. He will definitely be the only one to do my other eye when that time comes. He exceeded my expectations for a surgeon, I'd recommend him to anyone, and lastly he is my hero. Words can't say enough. Thank you. read more

if I could give a negative review for the surgery center who spoke to my wife I would, since she does represent the center the review is appropriate. she was disrespectful and rude. After changing my surgery time for the second time my wife asked a couple of questions. She was then told do you want the new appointment or not. my wife is a non native English speaker but on that note she did maintain a 3.69 GPA while in the Pharmacy program at OSU. I believe this type of discrimination should not be tolerated. my wife has been a U.S citizen since 1995. The only reason I choose Revision was for Dr. Litzinger, who has great reviews but the center it self has terrible reviews. After this interaction I now know why. This was to be my second procedure at the center but not after this. They should look into this situation but I know they won't. Because what is only one patients option. And its sucks that Dr. Litzinger is brought down by this employees action. read more

I had a very positive experience with ReVision LASIK and Cataract Surgery of Columbus. All of the staff from the reception desk to Dr. Schumer provided me with exceptional care and customer service. When I went in for my initial consultation I had worn my contacts despite being informed that wearing them could skew the measurements they needed, and Dr. Noland was very gracious about it. The team allowed me to come back in for a second consultation at no charge just to ensure that they got the proper measurements of my eyes. The team went out of there way to answer all of my questions and explain to me why I was a candidate for LASIK and what my options were. At no point did I feel rushed. I went to three LASIK centers before this one and I picked them because of how well they communicated with me. Julie the lady that does the scheduling was gracious, upbeat, informative and always quick to answer the phone or call me back when I had questions. I don't have insurance and when I found out that the antibiotic eye drops that were required for post surgery would cost me $500, Julie found coupons and called my pharmacy for me to knock the price down to $100, and even after that she found me some samples and allowed me to use those instead so I did not have to pay at all. On the day of the surgery I was extremely nervous and Dr. Schumer was very patient with me, talking me through the entire procedure. I don't have anything to compare to, but he did a perfect job of keeping me calm and assured as I was fighting panic during the entire process. In terms of the effectiveness of the surgery, it took me a full three days for my vision to clear. I still have blurry vision when I am reading but it is steadily improving and my overall vision is about as good as it was when I had contacts in. I do not regret this surgery and had no problems at all with this facility. I would recommend them to friends and family. read more

The team did a great job, cataract surgery went well. My concern is the billing, charges are put on several different pages, so you never see the total of ALL charges. They also have you sign paper work without seeing the documents, the documents are on the computer screen, not facing you, and you are asked to sign a signature pad - again NEVER seeing the documents. I am still trying to figure out the billing - before I agree to have the surgery done I was brought a "post-it" note with the amount I needed to pay for the surgery. Found out later that was just for the lens. The Surgeon and Surgery Center cost are on another form and you have to read the form carefully to see it says "per eye". I am NOT happy with ReVision at this point, based on the cost and billing. With insurance I still paid over $ 8,000 out-of-pocket. read more

My eye doctor advised me I needed to see a specialist for cataracts. Revision came to the eye doctors office to test me and advised I needed surgery. I got laser surgery and paid over $5,000. I went back to my eye doctors and she set up a follow up with Revision because she said it was not right that I paid to have my vision corrected but I still could not see and required glasses. Instead Revision only focused on my dry eyes. Dr Schumer told me at this point another surgery would not be a good idea. I spent months calling them telling them I was not happy and I paid almost $3000.00 to have my vision corrected in my instead of the 1343.00 to have a standard lens put in my eye. So i over paid 1545.00 since my vision was not corrected as I was told it would be. The billing department just kept telling me they would have to check into it and call me back. A Month would pass and no response so I would call them back again and got the same answer. I spoke to the person in charge I believe her name was Tara and at one point she told me that she would have to speak with Dr. Schumer about it. Several times I called and spoke with Heather And she kept telling me she didn't know why she wasn't calling me back and she knew I had called many times because she had talked to me multiple times as well. I would not recommend this business as they don't care about their patients and do not even follow through with what is promised. They need to refund me 1545.00 and stop ignoring their patients. read more

My wife's eyes/vision hasn't been right since the procedure. Getting the run around. Paid thousands only for her to still need glasses!!! Would not recommend them. read more

Revision did both of my cataract lens surgeries in 2012. It is almost two year since the surgeries and I haven't had an issue. In fact I have nothing but praise. Start to finish, The Revision staff and doctors were absolutely wonderful. The facility is clean and bright and they never made me feel like a package on an assembly line. My spouse could watch the procedure! The change was amazing - it was like seeing for the first time. Their follow up was easy to schedule, they worked around my schedule From the receptionist, to the tech staff to the medical staff, I have nothing but praise. These are good people, and they want this to be a good experience, and it was. I highly recommend Revision without any qualms or reservations. read more

Just had cataract surgery yesterday by Dr. Schumer. I could not ask for a better experience. Highly professional, clean modern office, and a team that knows how to deal with scared, uncomfortable patients (like myself). So thrilled that my optometrist sent me here! read more

only my first appointment - but I was impressed. Very slick, sophisticated marketing with excellent video, audio, print communication. No hard sell. - they are the best and they realize that fact. Can't wait for my cataract surgery with lens implantation. Total pros, and Dr. Schumer seems as excited as I am. read more

My optometrist made an appointment for me with the Polaris office. I received a packet consisting of 5 pages from them. Page 1 detailed there would be a $65.00 no show charge if I didn't cancel at least 24 hrs in advance. Page 2 asked for my address, insurance & secondary insurance info, informed me it was my responsibility to ensure my insurance covered their services. Page 3 again told me I was subject to a $65 no show fee, how important it is to keep them updated on my insurance(s) and if some of their physicians don't participate in my insurance plan, payment in full is due at first appointment. Page 4 actually dealt with medical history and page 5 was a questionnaire. I attempted to call the office to find out if the physician I was scheduled to see accepted my insurance - 1) Not a single one of the 5 pages listed a phone number for the offices even though they state repeatedly you must call a minimum of 24 hrs prior to an appointment to cancel. Thus, I had to look up the phone number via the internet. 2) You must wade through an automated phone system - press 1 if you are a referring doctor, press 2 ~ etc. I finally got to a live person and that person asked me to hold. After 10 min on hold I hung up. I called back a little later and went to a voice message service so I left a message and cancelled my appt. First impression of this practice is that they could care less about clients. Of course financial responsibility issues are important, but they could at least pretend like they care about their patients. A phone number on their paperwork would be a start. read more