They did a terrific job! They came early and worked hard to install an impressive sidewalk behind…read moremy father in laws home. They cleaned up and had completed the front porch a few months ago and both jobs were done reasonably priced with great craftsmanship ... I would recommend highly

We were in need of a replacement liner for our aboveground pool, so I started shopping around for…read morepreferred vendors on Yelp and similar sites. Out of 5 vendors I reached out to, only 3 responded. 2 of the 3 respondents were very vague in their quotes and their pricing seemed outrageously high. They also entirely dodged and discounted my request for an onsite visit to confirm exact specs and conditions. Jeff from Universal Services was the only respondent who seemed genuinely interested in the job and seemed very knowledgeable and eager to help. Jeff was extrememely friendly and thorough on the phone, and had no issue what-so-ever making an onsite visit to review our needs and take a thorough look at the condition of the pool and the pump. Jeff beat the prices of the other bidders by a hefty margin and also included in his bid the task of cleaning, testing, replacing seals and reconnecting the pump and filter. The other vendors wanted to tack on additional hefty fees for this service. I also much appreciated Jeff's system of allowing the customer (me) to purchase the liner myself in order to find the best price and avoid an upcharge. He was simply providing the service of installation and setup. Jeff located the correct size for me through an online vendor at the best price and I ordered the liner to be delivered direct to my home. The day the liner came in I called Jeff and he was out the same day to install it. Jeff arrived with his colleague Mike and they both executed the install in a timely fashion and with a high quality finished product. Jeff and Mike were a great team and were very pleasant to interact with. We were so happy with their work my wife even brought them inside the house to take a look at our unfinished basement and inquired about a quote to have it framed out and drywalled. The name "Universal Services" implies that they are open to most any handyman job and skilled in many trades. Jeff worked in the pool install and service business for many years and it shows, they did a fantastic job! I think personalized customer service is the number one attribute of Universal Services and fair and honest pricing would be their second. I enjoyed interacting with Jeff and Universal from the beginning and they made the process of replacing our pool liner seamless and simple! Thanks Jeff and Mike and best of luck to you! Your business model is perfect and it should take you far! Look for Universal Services as a reputable service provider on "Service Magic" as well!

Very rude. Called him to check if they can help us with a job and before we can finish our sentence…read morehe hung up on us. If you are running a business you should be professional at all times even if the job that is being offered is not your field!

James Kennedy 877-713-4948 was very prompt and professional. He was very clear about charging a fee…read morefor estimating based on how much work/the time that he would have to spend in order to estimate our project AND that if we choose to hire him that he applies the estimate fee dollar amount to our job. My husband and myself thought that this was VERY fair because my husband is in business in carpentry trades and is very familiar with potential customers requesting estimates for very large projects many times just because they want to submit his estimate to their insurance carriers in order to get money and then not have the work performed. James Kennedy 877-713-4948 did request money for his estimate which we agreed to. We ended up using James Kennedy for our project and he did a Great job. What we liked the most about James Kennedy 877-713-4948 was the fact that every day after his men were finished working was that he came to our home personally and went over a daily quality assurance form to make sure that we were satisfied with the work performed. Anyone looking for construction work of any kind in LaSalle or Grundy County would be VERY HAPPY. Thank you again for the great work and competitive pricing Mr. Kennedy we appreciate your excellent service. Sincerely, Ms. Diana F Morris IL

James and his partners are ALL TALK! They require 1000.00 and they spent no more than 20 minutes at…read moremy house. I did paid it. They want the customer to pay for the materials of 2500. and then charge 6800. For the work. We got 2 other estimates and the material was included and they were reinforcing the work better. Then I contacted James about the 2 other estimates where is stated that he would refund at $900. I figured for the time $100 was he thought the same. I contacted 3 of Sept James and he said the $900 was fair. There was no contract signed at all. Everything was verbal and I do have the text. I contacted James again yesterday and he said his partner decided they do not refunded even though promised!! *****BEWARE NEVER USE THIS COMPANY! THEY ARE FULL OF HOT AIR AND KEPT TELLING IS HOW THEY WERE 50 AND HARD WORK. GET A NEW JOB THEN AND STOP STEALING FROM PEOPLE WHO ARE HONEST*****

Fence got installed in January and quickly started having problem. He came out 4 times to fix and…read moreits still not fixed. All the post were not cemented I correctly so fence is very wobbly. Panels are falling apart/off the fence. He used to short of nails and refused to fix it correctly. The gates he built all sagged to badly they wouldn't latch. The post gates are attached to not cemented in fully so they all started leaning from the weight. I've contacted many times and was blown off. After asking him to come back and fix properly I've given up and fixed everything on my own.

They responded very quickly with a price I felt was fair. Also they made some suggestions that…read moreenhanced my deck. While the chose a color of stain that ran out at our Menards. They had no problem going for more st the Morris store. Also the stain matched perfect with what I had on originally.

Their work is amazing.. Josh knows what he's doing. Very efficient and honest. I'm am very pleased…read morewith his work..

Mr Koehler is a prompt, meticulous and reliable tradesman, practicing a nearly lost skill in a…read moreworld of sheetrock. If you want your walls plastered with old-school attention to detail, Koehler is your best option: look no further.

Consistent home improvement tore down our old deck & installed a brand new deck and me and my wife…read morecouldn't be happier with the work Jose & his crew were friendly courteous & professional Jose kept me up to date on everything and shared different ideas about the project I would recommend to my friends & family

Mark Lucas has been the premier local Contractor for over thirty years. Soft spoken, mild mannered…read moreand utterly qualified to review your need, analyze the job and give a constructive bid. Mark built my personal residence thirty years ago. Quality first for my two story brick home brought me back to Mark Lucas Builders for a gutting and redo our our established brick law office in Spring Valley, Illinois. He is smart, and his honesty and commitment to great customer service are so rare today. Save your frustration and sanity, call Mark Lucas Builders first.