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    Revolver

    3.3 (10 reviews)
    PriceyMusic & DVDs
    Open 10:00 am - 9:00 pm

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    4 years ago

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    HMV - taken from the HMV website

    HMV

    2.6(8 reviews)
    8.3 km
    $$$

    This HMV is alright. I personally don't like it because it is a stand alone and not part of any…read moremall. Usually when I check out an HMV it will be when I am passing by it in a shopping mall and then I will find something I like. This one just seems like an inconvenience. Like most HMV's they have a huge selection but the staff at this one doesn't really help much if you need it. They usually have alright deals because they are trying to keep up with the internet but most of the time you will find a much better deal buying music or movies on the internet.

    I'm not a big fan of HMV…read more They can have some OK deals on DVDs at times but, for the most part, I think they are overpriced. I will occasionally go in to look around and see if I can find any good deals but I almost always walk out empty handed. The staff are never really happy to help you out. It feels as though they are there just to listen to music and get paid to do it. I hate to say it but I have never had good customer service at any HMV. I also don' t know how long they will be around for. It seems to me that people don't buy a lot of music in hard copy anymore. IF people aren't downloading, they are buying from iTunes (like me) because it is always cheaper. Then I can burn it onto a CD if I want. If you do want your music in hard copy, HMV does have a lot to choose from. All their music is divided by genre to make things easy (for you and the staff). But if you are on a budget, I would look elsewhere - maybe Walmart or somewhere like that.

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    HMV

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    Indigo - mystery aisle

    Indigo

    3.9(21 reviews)
    8.3 km
    $$

    I have shopped at this location repeatedly, the staff have always been friendly and helpful…read more However, I went to pick up my order tonight. I went to their designated call button for online orders, repeatedly pressed the button, allowing time in between each press for a staff member to come from somewhere in the store. I see a staff member organizing shelves, I approach them and ask if they can help me that I'm there to pick up an order and nobody has come to help me. They said I haven't received a call and the I don't need to be rude to them. I paused for a moment confused, and then stated that I'm not being rude. To which point the staff member stated I was being rude and that they were only matching my rude energy. I said I wanted to speak with a different staff member so I didn't have to deal with them. The staff member then replied that too bad, they were the only person available, and maybe I shouldn't be so rude next time and that the call button isn't working and they work in customer service and know how people are. I responded by stating that I work in customer service too and know how to treat people and it wasn't my problem the call button wasn't working, I followed their process to collect my online order, it is not my problem their process is broken. The sales person then asked for my last name, I gave it to them. I had my order open on my phone with the bar code ready to be scanned, the sales person then stated they needed my order number and proceeded to grab my phone out of my hand without asking. As they entered the order number the sales person stated that maybe next time I could just go to the till and have somebody help me there. I said the reason I didn't go there is because they were busy helping other customers and I didn't want to be rude. As they walked away to get my books, I said I was going to leave a bad review and they responded with maybe I shouldn't be so rude next time. I have never experienced such rudeness in a customer service person and then be gaslight by the staff member in trying to make me out to be the bad guy simply because I was expressing frustration in a process. I never once raised my voice, swore or name called. I was simply trying to express my frustration. As someone who has spent their entire career in customer service and take pride and joy in customer service, I find it disappointing that this was the go to response from a customer service person. There is enough ugliness in the world, empathy and kindness when someone is expressing frustration about a process, goes a long way.

    I am a fan of this book store…read more I am old school and buy books to read. I just have a thing about holding a book and reading it vs online or on a tablet. They have more than just books. They've got games, toys, and tonnes of other items to browse. There's also a Starbucks if you want to buy and coffee and book and sit and read for a bit. My niece and I checked it out for her spring break as they had a week of kids activities. It was super cool... and I learned about new toys that are on the market that I was in the dark about. The event started off with an employee reading a book t all of the kids before they went to the different stations. The different stations for the kids were coloring, play games, and having an interactive experience. Indigo head office also provided grab bags for the first 50 kids or so through the door and we were lucky enough to show up on time and my niece got one. She was tickled pink and went home super happy. Book readers exist lol, we walk amongst everyone else... we need bookstores!! Shop local and save yourself shipping and just buy off the shelf

    Photos
    Indigo - Teen area

    Teen area

    Indigo - Christmas decorations

    Christmas decorations

    Indigo - Books

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    Books

    Blackbyrd Myoozik - Inside Blackbyrd Myoozik.

    Blackbyrd Myoozik

    3.8(24 reviews)
    2.9 km
    $$

    Blackbyrd continues to be the best recordstore in Edmonton. They always have the new releases in…read moreon release day, and their used selection always allows for some time spent hunting for treasures. The staff is super helpful and will provide recommendations based on your purchases and questions. Blackbyrd's prices are much better then other stores in Edmonton for the same items (believe me, I comparison shop all the time). If on Whyte and looking for something new to put on your turntable, drop in to Blackbyrd and take a look around - you're bound to find something great.

    Whenever I go to this store, yes there is a variety of music in all genres.. lots of great prices…read more. my only complaint is the man-bun wearing staff member that served me made and me feel like I shouldn't be in the store, by correcting me on my pronunciation of a band name and over educating me on my "lifestyle" music.. Not to mention the time I went there on a Sunday and the guy was hung over and disinterested in actually being there. My daughter and I were discussing how there is a snobby air whenever we walk in.. sorry I don't have a man bun, and pronounce things the way he does, excuse me all to heck. If you don't mind feeling like a foreigner, getting corrected on your pronunciation and getting lectured on your taste.. do go here. Just take it with a grain of salt.. he does have a man-bun, so he's allowed to be patronizing and a lil rude.

    Photos
    Blackbyrd Myoozik - New Bad Buddy stock has arrived.

    New Bad Buddy stock has arrived.

    Blackbyrd Myoozik
    Blackbyrd Myoozik

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    Revolver - musicvideo - Updated September 2026

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