I appreciate Kenneth for helping me get life insurance. He gave me space as I was trying to decide…read morewhat I wanted to do and continued to inform me about the process as we went along. I had previously been denied insurance in the past due to my lupus and had actually gave up hope to even have insurance. But Kenneth made it all possible. I now continue to inform others about the benefit of getting life insurance earlier in life (before you get any type of medical condition), but its good to know there are still options for those who did not.

Mr. Kenneth Tooles was very patience with us. He explained everything so we can understand. Very…read morehappy my husband has insurance now he has diabetes and now he is covered. I praise GOD for that. Thank you so much Mr. Tooles. I will be sending business to you. Everyone needs some life insurance and you made it possible, investigating insurance companies that will take us. Pops Family

Axel Jimenez is the best of the best and the cream of the crop when it comes to all types of…read moreinsurance needs. In fact, it goes above and beyond just insurance. He is a wonderful human being and has true compassion for people on a personal level. He is personally invested to help others. His career of being a State Farm Agent is more than just a job title. He is empathetic and knows what people need without them saying it. He is working 24/7 for his policyholders in the aftermath of the devastating storms that have hit central Illinois this week. Despite the fact that he has a wife and children who need him at home, he has stepped up and put in extra time and effort outside of normal business hours in order to personally get his policyholders' lives back on track and recover from the unexpected. I realize it sounds cliché, but he is the epitome of a good neighbor who helps people recover from the unexpected, in addition to everything else that is expected of a State Farm agent. I'm also proud of his time serving our country and putting his life on the line to fight for all Americans who need protection and are unable to do so for themselves. Thank you for your service, Mr. Jimenez. Now, the reason I am sharing this story is.... for the first time in 30+ years I have been a State Farm policyholder, I had to submit my very first fire claim ever. A catastrophe claim at that. Twice in 2 days, I have spoken to him on his personal cellphone outside of normal business hours. If you think about all of the people who have suffered damage from the storms, how many insurance agents are calling their policyholders from their personal cellphones on the weekend? I can tell how many. Not many. In addition to the fact that Axel personally cares about his policyholders, he also cares about human beings on a higher level. He is so kind and giving and compassionate, and I have personally experienced this first hand this weekend. I thank Axel for being a lifesaver and helping me get my life back on track. Please, if you have experienced any type of hardship this week because of the severe weather, and you have received help from your insurance agent, please take a few minutes to recognize them. They deserve it at the very least. Their leaders also need to hear the praise. At the end of the day, this is their job. This is how they make money to support their families. The people who lead these agents need to hear the positive words and praise about their agents who are on the front lines helping people change their lives for the better. I have a feeling these State Farm agents don't get the praise they deserve. Please take a few moments to thank your agent. They need to hear it. Thank you, Axel, for being a blessing to me. You are awesome and I am continually impressed with the level of service you provide. Your direct involvement with my first fire claim has been extremely instrumental in getting me back on track. I thank you for that. Lynn Ludwig

Axel has been awesome but unfortunately, his support staff doesn't promptly return messages.read more

i met with Brooke for insurance quote and she was really patient and kind and very informative.read more

Darwyn's office staff is knowledgeable about all insurance products, and I've never seen anyone in…read morethe office have a bad day. Enjoyable to work with.

Great guy, great company. Surprisingly cheaper than Geico. Also he offered me home insuranceread more

The receptionist blind-transferred me to someone after I called and requested to add someone to my…read morepolicy. This was after she asked for my name and told me she was looking me up. Why lie to me for no reason? Why waste my time?

Great people to deal with during the good times and bad. I would recommend the office to anyone…read morelooking for insurance.