1. Reznik Orthodontics

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    Midland, TX

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    Reznik Orthodontics

    2.0 (5 reviews)
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    Monarch Dental & Orthodontics - Midland - Smilebrands

    Monarch Dental & Orthodontics - Midland

    2.9(14 reviews)
    1.5 mi

    Be warned. This…read moreoffice employs a woman by the name of "Andromeda." Upon my first interaction with this employee, I had called the office upon my Dental plan listing the referenced number to schedule appointments. Andromeda had answered and claimed the office was not accepting patients. I found this peculiar and took to their website to schedule online instead. The website asks for a plan, ID number and will let you select the nearest appointment. It appeared the office clerk had lied to not only myself but my mother when she had called to check additionally. Eventually the day before, 4/12 Andromeda had texted that the information provided was "insufficient" and when attempting to call in to correct the issue, Andromeda made every attempt to refuse the original scheduled appointment by claiming it would "take some time to verify you" instead of standard transactional practices you would expect any dentistry to undergo. Andromeda further antagonized the situation further by over-speaking, interrupting and made every attempt to refuse the information she somehow did not have. She was eventually asked to stop behaving inappropriately to which shortly thereafter she again continued with her inappropriate behavior before hanging up the phone. Upon calling back she was promptly addressed as inappropriate and a request for her manager was made. She yet again over-spoke interrupted & complained but this time it was me who hung up & promptly dialed the Odessa office Andromeda attempted to defer to. The woman at the Odessa office was wonderful and helpful and displayed a proper & considerate demeanor. She was even able to clear up that a "Linda Gail" was the manager and did not in fact work out of the Odessa office today. Later on, Linda was called in order to report the situation & report her employee's reprehensible behavior. Apparently Andromeda had penned a false narrative about the interaction while issuing a false witness over the call that had been made. Linda had been lied to & her intelligence insulted but further believed the circumstance to be true. She's allowing this reprehensible behavior to continue while she herself began to exhibit similar patterns of bizarre behavioral issues. This is the most horrific & unprofessional office for a dentistry I've ever interacted with and you'll be wise enough to call elsewhere more deserving of your dollar.

    I was looking for a miracle..... And Monarch Dental is…read morewhere I found it! It all started when I finally made the decision to go in for my initial dental visit and get started on a dental plan.....I honestly didn't think there was any hope left....I had neglected my teeth for so long and kept putting off so much because I didn't think I would be able to arrange everything financially ....well I was totally wrong!! The staff here was amazing and I am so eager and excited that I will continue my journey to a brighter healthier smile here at MONARCH DENTAL!!!!! I highly recommend this place.....and fyi...I didn't see any dirty gooey stuff in sink but if I'm not mistaken...that is just lime build up from the water....just saying.....

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    Monarch Dental & Orthodontics - Midland
    Monarch Dental & Orthodontics - Midland
    Monarch Dental & Orthodontics - Midland

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    Reznik Orthodontics - orthodontists - Updated July 2026

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