Took my money, upped the value and premium on my home by more than 50% in less than 5 years, had a…read morehail damage claim of 17,000 on a 5 year old, 40 year roof. took a $10,000 deductible and then depreciated the roof and offered $2500 to repair, FRAUD and NEGLIGENT. You don't have insurance with this company major scam. I am reporting to Texas Dept of Insurance.

I received a referral to Brett years ago. In the beginning, he couldn't beat the insurance that I…read morehad. He was upfront about it, honest, kind and totally understood why I continued with my current insurance company. Fast forward to this spring, we decided after ANOTHER increase to give him a shot again. WHOA! He saved us alot of money. We carry multiple policies with them. AND he's only a phone call away. When a rock chipped my windshield, a quick call to figure out the best route was so easy. I recently sent him a friend and he saved her like 1500 a year because of her crazy increase with adding her teen son.

I called Travis today planning to have him locate less expensive homeowners insurance for us. He…read moreasked specific questions about our current policy and took the time to explain the calculations. He assured me that we have the best available policy and ultimately he didn't get a new customer. However, he took the time to help me think through some aspects of our current policy that I could control the cost of and that resulted in a lower premium (for this coming renewal anyway). He may not have a paying customer, but for his honest expertise he has a customer for life when and if our current insurance companies changes our policy options (ie. hail/wind deductible %). Travis, thank you for taking the time to speak with me! I will reach out in the future to no one else should I believe we may benefit from switching companies.

Travis is your guy when you're looking for an independent insurance broker…read more I hadn't reviewed my coverage for home/auto insurance for price competitiveness in over a decade and decided to review it again. Travis gave me his honest opinion that my rates were well in line with industry standard, and pointed out that I likely wouldn't retain certain grandfathered perks if I were to switch. This shows a high level of dedication and professionalism, when he could have instead steered me to another company so he could get a commission.

I called this agency just to get a quote and to compare with others. I was impressed on how David…read morehelped me. He was also able to adjust limits and options based on what I want. He'd give recommendations but never insist. We had some bumps but they were addressed promptly. Overall I am happy with this agency and looking forward to be working with them in the future.

***Look No Further than Carrie Welch's Office***…read more I've had State Farm for 12+ years. I think I've used them maybe two or three times in those years. But that came to an end when I was moving my family and I across states. When I got here, I knew I needed to move my info over to an office here. I was looking at reviews and found Carrie Welch's office. Let me tell you, I am so thankful to find her office. An unfortunate incident ( this is my 2nd claim with them, I'ved had some bad luck lately....) had happened to me on Saturday night, I am even too ashamed to publicly say what happened. Let alone have to call insurance to explain what happened to see if I'm even covered. So I called and spoke to Dominique. Dominique was very understanding, kind and professional about my situation. Told me not to worry about it, gave me a little pep talk, and to stop beating myself up over this incident. His kind and great attitude kept my hopes up. He expressed to me that It's a big oops, but not to worry that he will get working on it. He called me back and assured me that my incident was covered. Let me tell you, I was ecstatic about the news! It was like a massive weight was lifted off my chest and I could breathe again, not to mention that the sick to my stomach knot in my stomach subsided. Throughout the whole process, Dominique has been very attentive with follow-ups and communicative. I am lucky and thankful to have Carrie Welch's Office, Team, and Dominique on my side. Their lingo is " like a good neighbor, State Farm is there". Shoot, the way I've been treated, I feel like it's family at this point. THANK YOU!!!!!!!

Jamon was very thorough in his explanation of all my options. He answered all my questions and…read morehelped me navigate the Medicare selection process. He had my best interests in mind during the process. I would recommend them to anyone who needs help and guidance.

I was so nervous about signing up for Medicare, but w Jason, it was a breeze! I highly recommend…read morefour oaks for whatever u need! I'm so happy w them!

I have used Jenny Harrison for years and she happily took my money for both my automobile and…read morehomeowners insurance. All was good till I had a claim. I thought my roof had been damaged by the freeze and called her office. Her staff recommended Corbin Stevens at pristine roofing. He came out and said I had Hail damage, I filled a claim and it was approved. Corbin did my roof and I paid him the money I received from Farmers plus my deductible. I took a closer look at the estimate and realized that I had been paid for screens and also to have the drip edge replaced, Corbin did not do either of those but took the money for it. He eventually gave me the money back for the screens, but still continued to say he didn't owe me anything. Here's where things went south with Jenny, I reached out to her office for help and went there to meet with Travon and showed him the estimate and my contract with Pristine roofing. He said he would get with Jenny and let me know. He called the next day and told me that Corbin's mother was a personal friend of Jenny's and that Corbin told her he did not owe me any money and that it was my word against his even though we all agreed he did not do all the work he was paid for. I made several attempts to have Jenny call me and she would not. I had to contact the district manager for help, which he was able get my money back. I asked Travon if they were going to continue to use Pristine roofing and he said yes that his mother was a personnel friend of Jenny's and they only had one complaint. How many times do you have to steal from a customer before you are no longer used. I changed agents, very unhappy. Tom Chronister

Jenny is a great agent!…read more She is very knowledgeable about Farmers Insurance and works hard to find you as many discounts as possible on whatever policies you're looking for. She's very professional and friendly, and accurately and thoroughly answers any questions you might have on your coverage. I definitely recommend her!

Jerrodd has the most competent, knowledgeable and proficient staff, of any Insurance Co we've ever…read morehad in the past. They are all greatly appreciated.

We love Jared. I have used other insurance agents/insurance companies in the past, and none of them…read morego above and beyond like Jared Little with State Farm he's always there to answer all my questions. I'm sure he's sick and tired of me calling every month trying to pay my bill on the app lol, but he never gives me a hard time. I recommend to anybody looking for insurance to use Jarrod Little loyal customer Crystal

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

For some reason, I was really struggling to find an agent who would help me get a home policy in…read moreTexas. I found this company on Yelp, and I'm so glad I called! Jarrod was the most thorough agent I think I've ever worked with. After we had a phone call, he took the time to send me a ton of info and compared my current policies with what he was finding. He got me great coverage that matched my budget. Definitely recommend!

Great team to work with. Super prompt and extremely helpful with any insurance related…read morequestion/issue I've come across! Highly recommend!!

Roberto and his staff were really great! He worked with me to have really good Auto & rental…read morePolicy at a much better price. He's saving me over $200 a month!. Also, this was a last minute call I put into him after getting very frustrated with the company that I had been with for over ten years. He had me insured and everything figured out the following day. Excellent customer service!