We recently moved into a new house. Nick and James came to our house to set up our system. Then…read moreNick walked us through the APP and how to use it. It's very similar to the one we had in Maryland but easier to operate. Both were very professional and courteous. They answered all of our questions and told us about any options we may be interested in the future, such as smoke and carbon monoxide detectors, and an annual maintenance agreement where we can save money with the plan (such as no-fee service calls). The company is in Fayetteville but they have a location in Wilmington. Overall, highly recommend this company for a home security system.

We just utilized the Holmes Security Systems team in Wilmington, NC to install a system in a new…read morehome we purchased. We called this office after using the Fayetteville, NC team for years and on several homes. The customer service and knowledge shared is excellent. Our sales consultant Sheila was wonderful. She went out of her way to meet with us, offer good advisory and to make sure the install occurred even in our absence. Josh the technician went out of his way to install items in the locations preferred by wife and to make sure that we were happy / the system was operating appropriately. Rarely do you find a business of this size that has consistency in quality customer service, quality people and exceeds expectations every time.

My wife and I built a new house in Wilmington, we established early on in the process that we…read morewanted to automate our house to include Lutron shades which were going to be challenging as the equipment would be fully concealed. Keith and his team did a great job on researching and advising us on everything. The installation and ongoing service has been first class, I would not hesitate in recommending Sound Decisions to my friends and family.

Sound Decisions did an excellent job installing my receiver and wiring an extra amp to run my…read moreoutdoor speakers. Customer service was excellent. We ran into some issues we needed to trouble shoot and they were more than fair with regards to labor. They were able to fit me in quickly and get my sound system working great. I highly recommend them

Knowledgeable, quick to respond and friendly. We have used several companies in the area for our…read morecomputer and entertainment setup needs and they come out on top.

From the owner: Specialized with Home Theater, Surround Sound, Whole Home Audio, Automation, Networks, and Wiring…read moreInstallations

Wall TV installations of 65" TVs aren't exactly easy, especially when mounted above a fireplace,…read moresee photo. We had a 65" TV that was malfunctioning and had to replaced with a new 65" TV. I found out about Total Tech AV from Yelp, and got through to the owner on my first call. Jordan the owner was friendly yet very fair in his quote. He quoted a fair price and fortunately had technicians who could come the same day. They arrived on time and quickly got to work. Fortunately the new TV, a Samsung, was able to use the same mount as the LG it replaced. The technicians were personable and skilled. They connected the power and HDMI cables correctly and we had the new TV going quite quickly. Their charges were fully within the UCR (Usual, customary and reasonable) range. I am very pleased with this company and its staff.

Jordan and his crew are highly professional, very knowledgeable and reliable. We often work with…read moreBen who does excellent work and is very kind.

They made it right! After getting a new cable/internet connection, my Sonos system was disconnected…read morefrom WiFi. It was somewhat complicated, having an older Sonos system. They returned a 2nd time to make sure everything was working correctly. That's customer service!

Connected home has installed our entire Sonos sound system which is super complex and they always…read moredo a fantastic job. Thanks Mikey.

Josh and his team came to my home today in St. James to install several TV, sound bars, etc... They…read morewere fantastic. Very neat, pleasant, and efficient. Highly recommend!

Josh has been to our house twice for separate install jobs. We are about to move one of our bigger…read moretv's to a different wall and I will be calling him soon. He does amazing work. Considerate with scheduling, cleanup when finished, Friendly and suggestive on what may work the best for the area we picked to install our system. Would highly recommend him to friends and neighbors. Pricing is very reasonable!!!

Dan installed 300ft of Govee permanent lighting on the exterior of our home and it looks fantastic!…read moreThe exterior layout was challenging, particularly the jumps that had to be made, but impressively, he completed the project in just 3 days. Dan is dependable, knowledgeable & is a hard worker. The best compliment I can give is that he treated our home as if it were his own. We would definitely hire him again and wholeheartedly recommend that you do the same!

I recently moved into my new forever home and hired Dan to mount (3) tvs. I cant say enough about…read morehis professionalism, customer service and quality of work. He took his time and didnt rush the install. Also, he double checked with me to ensure I liked the placement of the tvs before he mounted each one, cleaned up each area, and ensured each tv worked properly before he left. Dan takes pride in his work and knowledge of the services he provides. I would greatly recommend Dan to my family and friends for their future home projects.