This review is for todays ride I had with amtrak going to Penn(NYC) from upstate. The service on…read morethe train is a mediocre. Windows are filthy but I prefer to ride the train than buses if I chose not to drive so I can relax. However, on this particular occasion I was well aware that the train is fully booked and so I made the next seat available to others just in case. I preferred to seat in the aisle so I made sure my other bag was on top of the luggage area and ni hindrances to the next seat beside me. I was sleeping when suddenly the conductor shake the back rest of my seat and loud voice helloooo- helllooo!!!! Telling me to move to the window seat so that this two passenger can be seated accross to each other, they are brother and sister but come on she's not a toddler to be watched!!! Shes on her 20's. I was annoyed because that is not a proper customer service!!! Be polite and act professional! Shaking my seat and for a big man with a loud voice that's not how you approach a sleeping paying customer. And yeah the sister of the brother who was seating across to me was sleeping the remaining of the travel whilst I was left feeling soooo annoyed!!! So for todays experience that I received I'm giving away my 0 star rating!

I love this station! When i have an allergist appointment in Red Hook (about a town over), we take…read morethe Amtrak to Rhinecliff. It's a wonderful trip up the Hudson and this station is wonderful. The taxi drivers that wait outside the station are patient for our train to arrive and are very friendly. The station is nice and has a cute waiting area. The ticket agent is friendly. Only thing is that the station is sort of in the middle of nowhere. But the taxis will take you anywhere, so that doesn't really matter. Definitely worth 5 stars. I would go above that if I could.

I was traveling to Omega for the first time from California and needed a ride there from Albany…read moreairport. I was so nervous because I didn't know anyone in that area. But Nick responded to my messages quickly and quoted a very reasonable price. His driver, Cynthia, was super professional and even helped me with my bags, which I was concerned about because I have mobility issues. I will definitely be using Nick's service again in the future. Highly recommend!

Highly recommend. Prompt service, clean car and a good price. Will be using Nicks taxi againread more

I hate to give negative reviews to a local business, but I had really bad experiences lately…read more Surly, uncaring customer support, who today gladly had me overpay $30 for my trip. 5 different reps, zero f-cks to give! Couldn't even pretend to care! "Customer Contempt" department. My last trip broke down and was 4 hours late. And just as "icing" in the cake, today's bus home reeks of sh-t. This bus is only in emergencies for me now, and even then.. Please NY, bring us some better public transportation!!

The general experience of travelings with Trailways has declined steadily in the last few years,…read morebut a few really awful things stand out about the Kingston station location in my most recent experiences: - Station closes before last bus arrives. This causes a few problems. On my last trip (from Kingston to NYC), it was 22F out, the last bus was running late, and the station attendant closed the station and kicked everyone out into the cold outside. This is unsafe, especially if there had been elderly passengers with health issues. This is the result of Trailways NOT WANTING TO PAY to keep the station open with a worker. The station used to be open before the first bus arrived (mornings) and after the last one departed (evenings). This presents a safety hazard to elderly passengers when the temps are that low. You can't ask an 80 year old granny to wait outside in 22F. Trailways, what is wrong with you. Next, closing the station early makes it impossible to get a parking pass for the parking lot. Because you need an attendant to issue the pass for your windshield. When I call their customer support, their answer is "take an earlier bus if you need a pass". That's an answer from a company taking my money to get me where I'm going? Closing the station early (before last bus arrives) also creates another safety problem. I've had the experience where a heavy snow storm rolled in and dropped a ton of snow. The Trailways Kingston lot had not been plowed . The office was closed. No one to call for help or alert them that their lot was NOT plowed and no one could get their car out. I dug my car out (had a shovel in the car) and had AWD and good undercar clearance, so I could get out. I used my car to make tracks for other passengers who did not have AWD to get their cars out. Trailways staff meanwhile....nowhere to be found and no way to reach them since they don't post a number for the station and there's no one in the office when it's closed. - Station still closed before the first morning buses depart. Thus you can't buy a ticket or get a parking pass. You can buy a ticket in advance online, but how can you can a parking pass if the Kingston station is closed. You need an attendant for that. Trailways, do you actually want customers? Do you care? - Parking pass, when you can even get one, is now valid for only 3 days instead of the 6 days that it had been issued for in the past. Again, are you just trying to make it harder for passengers to use your service? - Incorrect info on website - When you search for a bus from Kingston to NYC the site returns results for Woodstock or New Jersey. If you don't carefully check the location (in smaller text), you might buy the wrong ticket. Why does the site return locations that were not in any way part of your search. You have to double check everything. NEVER worked like this before. Poor coding of the site. I stopped using Trailways for a few months because the experience had just become too frustrating (having to bend my schedule to the dwindling hours of the station). I took a trip this week and it reminded me of ALL the reasons I don't use Trailways. When I mentioned this to my fellow passengers in Kingston, they said it had been this way for months and is getting worse (buses arriving over 30 min late, not arriving AT ALL, website and 10 pack tickets getting harder to use, prices fluctuating wildly). Do yourself a favor, find another way to get to NYC from Kingston.

Steve the driver was great. Good communications and prompt on time arrival. Very knowledgeable of…read morelocal roads.

Arranged to taxi service well in advance. Told me "No problem. Won't leave you stranded." Just…read morebefore the arranged time, received a text message saying there was no transport available. A company not to be trusted.

Walker and his drivers are the best in the business. They have an easy website to text directly…read morewith your driver and are very open on the cost. I reached out on a long shot to see if they were in the area with 15 min notice. They immediately dispatched a black car and like clockwork, they were there. Professional, clean vehicle and prompt service. What else can do you need? I'll always use Northlander car service for any of my travel needs. If it's a night out on the town or a ride to the local airports. I highly recommend!!

Had an excellent experience with this car service. Driver showed up earlier than requested to pick…read moreme up at the Trailways station because he knew the 8pm bus tended to arrive early. (I didnt.) Sooo nice and greatly appreciated. Car was huge and clean. Price very fair.

HORRIBLE customer service. Would never use this service again. Hung up on me because my train got…read moredelayed and I couldn't keep the same taxi time. So unprofessional. Please never use this service.

Very reliable, and prompt. Keeps track of Amtrak schedules for customers he picks up there.read more

Danny is fabulous - reliable and a wonderful person. We left my husband's computer at our vehicle…read moredrop off in Kingston and needed a taxi to retrieve the computer. We were going to take the taxi to and from. Danny volunteered to get the computer and bring it to us for one taxi fee. Where do you get service like this! He's the person to call.

around the corner taxi is the best!!!…read more amazing customer service!!! very fair pricing, cost etc. the car does "not" smell like extremely toxic synthetic chemical "air fresheners" far surpasses any taxi service in dutchess county, especially red hook taxi, who are the worst taxi service... thank god there is now a very reliable taxi that does not treat thier customers like crap... (red hook taxi) great job danny!!! many blessings!

They come when called, are prompt, pleasant and respectful. Usual wait time is a little longer than…read moreI'd like, but they get me where I need to go. I recommend them to anyone.

Their rude and don't listen... I've requested pickup times twice and both times they were 30…read moreminutes early and got mad that I wasn't ready yet

A ride from Tivoli to the Rhinecliff train station $40. Total rip off. Use at your own peril.read more

This is the best taxi service I've ever had. They made me feel like I was riding in a limousine and…read morehelped me with many things because I'm disabled. I highly recommend.