Why yelp wants me to leave a review for this place I don't know. Yelp is dumb. And it has to beread more

I had to special order my new windows as everything in my condo is special order. Nick measured…read moreeverything and gave me an estimate. He explained how everything would work. Jake, who installed my new windows, was great! Took a regular workday to get them installed. I am so happy with my new windows, installation and service with Nick. Nick checked on us during installation and followed up the next day to see if i was satisfied. They genuinely care about their customers and I am happy with the process and outcome.

Note: This is a copy and paste from my Google review…read more Thus far my experience with window world has been a mixed bag. While initially they were very communicative and proactive, once I submitted my 50% deposit, I feel like the company has almost ghosted me. No one ever called to inform me that my windows were in. I had to call after almost a month and a half to get a status update and lo and behold my windows happened to be in and I was able to schedule only after I called. Then, only a couple of days later I get a call from Paul while I'm in a work meeting that they need to reschedule. We have young, reactive dogs and need to make arrangements for them to be out of the house during installation so rescheduling for us isn't as simple as picking another day. I call back shortly after and left a voicemail of my own for Paul. Almost 4 hours went by without a response and considering there is a holiday weekend and only a couple of days until my scheduled appointment, I had to call back yet again. Over the last month, I have called the main line of Window World over 10 times and I've only spoken to a live person twice. Also, their text communication service wasn't working this week either, making this even more frustrating. Update: The poor communication continued right up to installation day. The day before my 8-10am appointment window I called at 3:30pm to make sure I would receive a phone call when the crew was on their way. This is important so that we could get our dogs over to a friend's house before arrival. I was assured I would get a call 15 minutes before the crew would arrive. I never received the promised call; the crew just showed up and rang the doorbell, leading to a chaotic situation my wife and I had to deal with that should have never happened. I cannot believe how many times I as the customer, have had to call this company to get anything accomplished. I'm beyond disappointed with how I've been treated as a customer since I paid my 50% deposit.

We had an excellent experience with Window World of Joliet and highly recommend their services…read more From the very beginning, the Sales Manager Zach was outstanding. He was kind, professional, extremely knowledgeable, and took the time to explain every option we were interested in. He patiently answered all of our questions and was always reachable. We stayed in close contact throughout the entire process -- from the initial consultation, to accepting the offer, ordering, production, and all the way through installation. That level of communication made the whole experience stress-free and transparent. The windows themselves are excellent quality, solid, well-made, and energy-efficient, all offered at a very affordable price. We truly felt we received great value for the investment. The installation crew was absolutely fantastic. Over the course of 2.5 days, they installed 24 windows, one front door, and one garage entry door. The team arrived on time every day and worked with impressive efficiency and precision. They were incredibly organized, well-coordinated, and clearly experienced -- working in perfect sync from start to finish. The job was done quickly, reliably, and with great attention to detail. The final results look amazing and exceeded our expectations. A big thank you to Zach and the entire Window World of Joliet team. We are extremely happy with our new windows and doors and highly recommend their services to anyone looking for high-quality products at a fair price with excellent customer service.

Outstanding work adding an exterior door and window to my physical therapy office. Quality…read morematerials, great attention to detail, perfect end product. Highly recommend!

From the owner: 30 years experience in the Exterior remodeling industry, specializing in Seamless 5” & 6” Aluminum…read moreand Copper Gutters, siding- including LP, Hardie, vinyl. Cedar. Soffit and fascia- Aluminum and wood, Aluminum wraps. We are a small Local company focused on the highest quality of are craft.

Amazing experience altogether! High quality material, professional crew and the work was impeccable…read moreand done in a timely matter. Thank you for a job well done! Highly recommend

Can not recommend AJ Exteriors highly enough. They do outstanding work. Adam handled a siding…read morerepair job on my house that others wouldn't touch. He did a perfect job. Could not be happier with AJ Exteriors.

Mr Barney is very nice and took care of my last minute need. The way business should beread more

Great service and good prices. Friendly service. Easy parking on Ruby St. No criticisms.read more

they did a fa job I would recommend them to anyone. they explained everything to me what was going…read moreto happen from start to finish. the crew t did the work at ou house were top notch I would rate the crew a solid 10 out of 10.

Just had nine windows replaced. Quote was very competitive. Windows came in sooner that estimated…read moreand Brad brought them out and installed them. Only took two days to complete the job. They look great and operate great. Brad did a wonderful job finishing and cleaned up everything. Very satisfied with price, work, and cleanup.

I called TNT Roofing about wind damage to my roof. Nathan responded the same day, and put a tarp…read moreover the damaged area. I appreciate Nathan's professionalism. I'll definitely use TNT Roofing and Siding in the future.

I called several roofing companies when I found a huge patch of mold on my ceiling. TNT was the…read moreonly company willing to come out the same day. Everyone else wanted me to wait a week or more. Brian, the person who answered the phone, was polite and helpful. He actually acted like he valued my business. Imagine that! He sent Nathan out, (Very polite and thorough as well) who walked around on my roof, took pictures, and let me know that it was just a nail that had backed out of the siding. Then he fixed it with zero charge. Here we were expecting a HUGE bill, because really, we wouldn't have known the difference. I was so impressed by the honesty and customer service of Nathan and his company that I asked if they do anything else. FYI siding, gutters, windows, doors. I know this sounds like I work there, but I am just so sick of ignorant, unhelpful, and dishonest service people, that I feel companies like this deserve a great review. So, if want quick, honest service, I highly recommend TNT Roofing. Thank you, Nathan and Brian! I'll definitely call if I need something else.

They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!