I finally found a doctor that cares. My doctor here is Dr. Jennifer Aldrich. She is amazing,…read moreeverything that I ever bring up she addresses immediately. She is willing to run necessary tests or anything that you ask her to run. She will look into whether your insurance will cover it, etc and code it as necessary. Her office keeps you notified for when you are due for an appointment, etc. I am 23yrs old and have had the same problems my entire life and it was not until I visited Dr Aldrich that she ran diagnostics and actually found what was wrong with me. I love her and will not be changing doctors any time soon. They open early, you can get an appointment at 7:30am and they even have some Saturday hours. They are a small practice and they definitely put their patients first.

Efficient and courteous service. Staff members provided quality care…read more Very helpful and knowledgeable.

Hi!!! I really love it at Doctor OBI Osuji, office and let me tell you why ! I went there afraid…read moreto have surgery I started the process paper work MRI and X Rays ! And I just stop going because I didn't want to be down so long 4 to 8 weeks off and I couldn't afford to be off work with know way to pay my bills! I put it in Gods hands because I needed the surgery are I wouldn't be able to continue working in the future!! I went back and once cleared !! I had the surgery which took hours to fix my leg! Everything went great!!! I love it there!! Everyone is very nice and understanding! I asked a lot of question of them !! Many many days !! They had know problems repeated everything I asked until I fully understood!! And they helped me through it all !! I had surgery September 24th !! I'm alive and doing as good to be expected!!! Pain of course! I would like to say thank you Dr ObI Osuji for a job well done and also thank the staff for being so nice and understanding in my time of need! Signature Orthopedic are the best

I wanted to update on my post from several months ago on the poor surgical result and experience…read more(lack of reply to my issue) with Dr. Burns. It has now been approximately 8 months and still no reply regarding my issues from Dr. Burns or his office. I have since flown from Indy to Houston Texas and had my belly button revision. This is the first of what will be a two stage correction meaning I will travel again and pay again for a second revision procedure because of how poor my belly button was done initially. My current surgeon is perplexed by what exactly was done in my surgery with Burns. The only thing he can guess is that the incisions were closed with too much tension especially with the lower long scar he possibly took too much skin and had to pull the incision too tight causing the belly button to have constant pulling on my incisions. My long scar initially post op did start opening in a few spots which was told was normal and to put bacitracin on and keep it covered. Now I see this was also probably related to the the incision being closed too tightly. My low incision didn't heal great because of this as I said in my previous post but at least that could be covered with clothing etc. The revision has to be done in two steps since there was zero laxity left from my surgery with Burns. My new surgeon went in from the low incision and excised some of the excess scar tissue and took out the "outer circle incision" and has managed to actually tuck everything in (scar and incision) to be moreso hidden inside the bellybutton as new technique is done versus the antiquated "circle" around the whole outside of the bellybutton that Burns did. My next surgery will be to hopefully make the belly button smaller and tuck everything in further. My new surgeon didn't have the laxity at this point to work with requiring the second surgery I will need. To add my new surgeon who is truly an artist and updated in his techniques also completely revised my low scar and took out the widened areas that was caused my by initial incision being too tight and pulling open. He did this as a courtesy at no charge. After my next revision procedure when things are all healed up I will post before and afters - at this point I am still self conscious about it despite it being so much better that it was with Dr. Burns result. My new lower revised incision looks fantastic however and from week four was thin and you really had to look for it!!! He brought it lower and into my contour more... I really didn't realize how subpar my low incision even was as I was so focused on my poor belly button result. At this point I am out SO much money between my initial travel to Dallas for Dr Burns and two subsequent visits with Dr Burns again traveling from Indianapolis for him to attempt to "fix it." Airfares, hotels rental cars x 3 Dallas trips. My initial request was asking Dr Burns to refund my tummy tuck fee portion of my initial surgery cost which went unanswered. With all of my other expenses and now my revision procedures x 2 and subsequent travel across the US I have/am spending a fortune to fix Dr Burns poor work. What I asked of Dr Burns was a small small amount in the big scheme of things. The fact that I have still not received any reply to my initial emails and request speaks volumes to me about Dr Burns and his true charachter. Like I said prior these people will seem over the top friendly and caring, and Dr Burns will email you and respond to your emails personally until you have a problem or concern and then it will fall upon deaf ears and you will not get a reply. If you are seeking a surgeon once again I would advise you to keep looking. I found Dr Burns on TikTok and truly wished I didn't fall for the cutesy comedy videos and fake persona that they/he portrays - I wish I would have went with someone who was spending their free time updating their outdated techniques. Someone who is more focused on my surgery than perhaps rushing through it to go make the next TikTok video. I will keep sharing my result and experience on this platform and others in hopes that it helps others. Dr Burns has recently renovated his fancy office and practice suite yet could not have the decency to refund a very small nominal amount of money for his mistake. That tells me all I need to know about who he truly is as a person and what his priorities are.

I had an appointment for a consultation and had to pay for when I booked it. Got there on time at…read more4pm and waited for an hour before anyone came out. And the girl was rather rude when she did finally come out because by that time the office was closed. Even the receptionist left before anyone came out... During the wait time I discovered the doctor I was seeing was basically finishing his training. Uh no.. I expected to see an experienced surgeon. I'm really mad I wasn't told this prior to making an appointment and paying. I would've never made the appointment. I searched for the doctor trainee and I couldn't find any reviews or before and after photos of anything he's ever done. Sorry not going to be someone's practice dummy. I am highly pissed I took off work early drove to the other side of town for nothing. And now that it's after 5pm I get to battle traffic for 45 mins to get home.

Be aware of potential last-minute additional charges. My experience with the office staff and…read morebilling process was extremely frustrating. After receiving an overall treatment plan price and paying 100% upfront, I was contacted the day before my final visit by Kayla and informed of an unexpected additional charge of $1,250. I was not given a clear explanation as to why this cost was not included in the original treatment plan. At my appointment the following day, I was unable to get clarification from her. That said, Dr. Indrakanti's clinical expertise appears exceptional. He may be one of the best oral surgeons in the area, possibly even the state. Unfortunately, the quality of the surgical care was overshadowed by a very disappointing billing and communication experience with the office staff.

is the first time I come and the personal and doctor very nice all the time. we have an appointment…read morethe day I wanted they are very flexibles on the day you asking to go

I was being treated for Plantar Fasciitis and the staff was very professional. The clinic was clean…read moreand organized and on time for appointments. I got used to other clinics making me wait an hour or more past my appointment time to get into the clinical room and then wait some more. I was pleasantly surprised that was not the case here. The Dr. was not rushing to get out of the room to the next patient, listened to my concerns and offered me options for relief.

My experience with this practice was not pleasant. Dr. Zhao is a good doctor, but you see his PA as…read moremuch or more than you see him. I should have left after my first visit when patients were left standing out in the cold last winter. It was after lunch and the office didn't unlock the doors for 20 minutes after their office opened back up. They said they had an office meeting that ran over. The patients were very upset. I know because I was standing outside with them. I overlooked that, but the first time I tried to call, after what I thought was an error, went unreturned. This was my second visit. The text I received, showed my appointment with Kyle. I tried to call about that, but my calls were not returned. I mentioned that to Dr. Zhao who immediately took notes and had the office manager call to apologize. After more visits, I had a minor surgery that was over $109, 000. Even with insurance, I'll spend the rest of my life trying to pay off. That doesn't include his dr visits or therapy visits. Almost a year rocked on and my last visit was with Dr. Zhao. I purposefully asked to see him for my appointment because I wanted what I thought would be my exit visit to be with him. After the tech took my blood pressure and asked a series of questions, she told me Kyle, the PA, would be in to see me. I told her I made that appointment with Dr. Zhao, and at that point, she said, "Let me see what I can do." I could hear people laughing and talking right outside the door, but no one came to say, "Just a few more minutes" or anything!" After an HOUR in that room, I stuck my head out the door and said, "I've been waiting an hour. Do you know how much longer it's going to be?" The tech said, "You are next." After another 5 minutes, Kyle, the PA came in. He said I'm going to access you and then Dr. Zhao will come. You could tell he was mad. After he did a quick assessment, Dr. Zhao came in. I told him an hour of waiting is too long. He just said, he has Kyle to help with some of the appointments. I told him I understood that because many of my visits had been with Kyle, but I specifically asked for him on the appointment whereI was hoping to have the restrictions lifted. The restrictions were lifted, and I could not wait to leave that office. It seems the price of healthcare is rising but the level of care isn't. Needless to say, I would not recommend this office.

Dr. Jay is a good doctor and helpful however, getting through the people to get an answer is…read moreimpossible. Dr. Jay says one thing and the next time you call the staff refuses to honor what he said. The only way to speak to the doctor again is to make another appointment and pay out of your pocket. I find this a very bad way to conduct professional work. Every time I call each person tells you something different and nobody will take the time to ask Dr. Jay a question that would help me decide what I want to do. I recommend him as a doctor but... I will not call again and get a different answer each time I call from the staff.

Dr. J was thorough and clear with my husband. When it came to time to get prescription refilled,…read morehis office staff said "just call Express Scripts". So we did. Express Scripts said they had no account for him, to call the Doctor. 3 hours spent in one day back-and-forth. Dr. J's front office is pathetic. We are going to a different doctor because of this lack of professional follow-through.

Great customer service. High quailty glasses and lenses. very impressed!! Staff is very…read moreprofessional and will educate you on anything you would like to know. I will be a returning patient for years! Thank you Dr. Robertson and Staff!!

From the owner: Rodney L Robertson, ODTG, is a Therapeutic and Optometric Glaucoma specialist. A native Texan, Dr…read more Robertson was awarded his Doctorate of Optometry from the University of Houston College of Optometry in 1986. His practice experience has included externship at Brook Army Medical Center, in excess of 25 years experience as: a contact lens consultant for high volume refractive surgical practices in Dallas, Texas, bifocal, trifocal, keratoconus, high astigmatism as well as post LASIK, RK, ALK, and PRK patients. He has enjoyed helping many patients from far and wide with contact lens alternatives to corneal surgery including: Gentle Corneal Molding, Paragon CRT, Bausch and Lomb ortho-K, Contex OK as well as conventional ortho-k lens. His practice passion is restoring vision to keratoconus patients with the newest technologically advanced contact lens. He co-manages with ocular surgeons to provide the highest quality vision and eye care for refractive, retinal and cataract surgery. His patients come far and wide for his care and continue to express their gratitude for their educational sight saving experience. Outside the office, Dr. Robertson enjoys spending time with his family and many outdoor activities such as fishing.

They need to hire more aides. The ones they have are great but response time is very slow…read more Office experience is not good. They never answer the phone. There should be someone at nurses station at all times to answer the phone. Communication between departments is not good.

Great facility, well maintained, and employs a great staff. I would recommend this place for short…read moreterm care of a loved one.