The Most Unprofessional and Disrespectful Dental Office I've Ever Experienced…read more I was a loyal patient here for over 25 years and brought them countless referrals -- until I saw how they truly operate. When you pay cash or have private insurance, they treat you like royalty. The moment you switch to MassHealth, the tone completely changes. The warmth disappears, appointments become difficult, and suddenly you're made to feel like a burden instead of a patient. After my father passed away, I missed one appointment -- and even after providing proof of his death, they still charged me $50. When I refused to pay on principle, they decided to "part ways" with my entire family. That says everything about their values. What really turned my stomach was that the staff and even the dentist personally spoke to me about other patients in extremely unprofessional ways -- mocking people's dental problems and making degrading comments about those who couldn't afford certain treatments. That's not just unethical, it's a complete breach of patient trust and privacy. They once pretended they no longer accepted MassHealth, but when I later called to confirm, the receptionist said they absolutely still do. That kind of dishonesty tells you all you need to know about their character. This office built a fortune on loyal patients and referrals, then turned around and disrespected the very people who helped them grow. They value money over integrity, and image over compassion. If you want to be treated with dignity and honesty, go anywhere else. There are plenty of dentists who understand that health care is about people, not profit.

Dr Herzog and his staff have always been great. I've been a patient for almost 10 years. Kelly my…read morehygienist is really great. Some are better than others, and she is one of the best! I do recommend him and his staff to others.

I needed a rushed dental cleaning because I was in town for only one more day. They found me a spot…read morein their busy schedule and their A-rated hygienist professionals and Dr. Randall Davis himself took care of my cleaning and dental exam. It was so refreshing having a great dental cleaning after a year in lockdown, which prevented us from doing so. Thank you! I'll recommend you again and again. Pedro Sabino

Had the worst experience getting crowns here. What should have been 2 visits turned into 10 total…read morevisits including emergency visits. A total of 6 weeks in so much pain I could not get through a day without taking 3,000 mg of Advil. I couldn't eat, sleep, I missed so much work and I was not able to take care of my household for 6 long weeks. A crown, turned into a root canal nightmare that wasn't necessary to begin with. Here's what happened: I went in for temp crowns w/Dr Alphons. He told me the perm crowns would be in and ready 2 weeks or less. That day, Day 1 the pain started and it never stopped. I thought maybe it was normal the first few days but a week later, I went in to get checked out. The pain never got better. Dr Alphons was not there as he only works 1 day a week so I had to see someone else. Dr. Hills, very nice and compassionate but there wasn't much she could do for me as I had to wait to see Dr. Alphons. She gave me an oral rinse script to try and help ...it did nothing. Another week goes by and my temp crowns should have been removed but Dr. Alphons took his 1 day a week off which forced me to wait another whole week. I did ask to please have another dentist help me bc of the unbearable pain but they insisted it had to be him. Finally, after 3 long weeks of 24/7 pain I went in for removal of temps and perm crowns to be put in. I shared with Dr Alphons what the last 3 weeks was like for me. I was in tears telling him about the constant pain. He said nothing. He actually chuckled. Under his mask, he chuckled. He stared at me with a blank stare. Zero kindness, zero compassion ... he didn't care at all. He placed permanent crowns on and I left. The pain did not stop. Everyday 3,000mg of Advil. Another week goes by and I go in for another emergency visit. This time I see Dr. Hornung. He was much more kind and seemed like he really wanted to help me get out of this situation. He did offer up an apology that I was going through this which was nice to hear considering Dr Alphons found it humorous. Unfortunately, he had no definite answers on the cause of the pain and gave me an antibiotic for an infection. I completed the script, it did not help. He recommend I see the specialist the following week. The following week I was seen by Dr. Jue a specialist in root canals. She was very nice, and seemed to really want to help me. After looking at the xrays and observing the pain I was in she also did not have a 100% resolution for me. She did suggest I have a root canal but would not be back in the office for a couple of months. Days later (now on week 6) I went back to see Dr Hornung. I suggested we should do the root canal to just see if that would put me out of pain. Kill the nerve, I am willing to do anything! Although he agreed that was a good idea, he did not feel comfortable doing it himself. He said I would have to see a specialist and either wait months for the in house specialist or pay out of pocket in a different office. I left crying. -A couple days later I called around to a few other dental offices sharing what happened to me and what I was going through. A dentist that had never seen me before took me the very next day. It took him 10 minutes to find the problem and had me in and out in 30 minutes. I was never in pain again. He was not a specialist, but he was confident in his ability to help me. A regular dentist from a completely different office ended my nightmare.

Abenaki Dental provided excellent care and advise for my situation. Dr Matt was knowledgeable and…read morecompassionate. My implant procedure was pain free, looks and feels great. I would highly recommend this dentist

This practice made mask policy changes a MONTH ago and aren't telling patients until a week prior…read moreto their appointment. We have an unvaccinated one year old. We take Covid seriously: apparently not all medical facilities do.

My appointment was cancelled a half hour before appointment because the hygienist was sick. No…read moreproblem. Rescheduled for three weeks later. Got a call an hour before my appointment, hygienist (same one) was sick. Rescheduled for a month later. Can anyone guess what happened an hour before that appointment with the same hygienist? I made the switch to Lamphrey dental. 5 stars.

I started going to Rockingham Dental about five years ago and have been very happy with them. They…read more get you in quickly, the dental hygienists are very nice, they have new technology and Dr. Gamble is very personable.

I was so satisfied with the care I got at TK dental. My dentist Dr. Tanya had very delicate hand…read moreand the whole procedure was painless. I recommend this place to anybody who is looking for a dentist.

I've been a patient for many years (cleanings and such)…read more I had a dental emergency this past Friday at 400p and said I'd like to come in as I had a tooth chipped and was in pain and needed to be seen emergent. Their responses; 'the earliest we can see you is Monday 8am'. I repeated myself, 'this is an emergency, it's my front tooth and I cracked it to my gum line and I'm in pain' Which hinged me in a 2hr hunt on a Friday calling dentist call centers to find one that would take me. I was lixky to find another dentist whom took me at 930pm and 1 1/2 hrs away. Front office could use some compassion training and better guidance from owners, possible network with other providers for better coverage after hr rotations. I was not pleased on this call, hence this review. I'm finding a new dentist! **************5 Star review for Hygienist ***** only Great for cleanings! This office hygienist: 'Beverly' is a VERY thorough cleaner and provides wonderful guidance on teeth/gum healthcare.

Their staff is highly unprofessional and lacks basic competence in handling paperwork. They…read moresubmitted my insurance claim with the wrong ID three separate times and then asked me to pay the full amount out of pocket. If you choose to be their patient, be prepared to handle their administrative work yourself--especially filing insurance claims--or consider going elsewhere.

Dr Chawla and her team are totally awesome! I cannot say enough good things about her…read moreprofessionalism and competence. I recommend Dr Chawla for any dental care needed John

It's tye dye Friday! Had to line up some of the DiBona Dental team to share this shot…read more Donna Walsh, on the left, is bar none, the best hygenist on this planet. 50 years ago I had periodontal disease & learned quickly what it took to have and maintain good dental health. Having cleanings 3-4 year made a difference. During these years Ive met many hygenists & have often chosen my Dentist because of them. Donna is worth her weight in gold and I hope the Dibona group does whatever it takes to keep her. I also recommend and appreciate Dr Bonci, my talented dentist. Thank you for offering such care.

From the time my daughter told me she found the best dentist ever two yrs ago, to the electric…read moretoothbrush I won at local raffle had me excited to arrive for my first appt today. Marion got me settled and took xrays then Dr Jacqueline Bonci did the most thorough & relaxed exam I've ever had experienced. After 10 month since last cleaning I was encouraged my gums were in good shape. However, my teeth are not such good news. Getting not good news in the empathetic way Dr Bonci delivered it made it easy to digest and accept. I had planned to go to Tufts Medical School for 5-6 implants because of cost. After today's experience I feel more confident that never there is a way through this. I'm staying here and though I may only get 2-3 implants I want this work done by Dr Bonci. Very grateful for the care received including the office staff.

Excellent dentists and staff ! Their office will get you in on a last minute notice for emergencies…read more, no long waits , friendly staff and fantastic Dr.'s. I highly recommend Plaistow Dental.

Just started as a patient here last year and I love it. The office itself looks like a hotel and is…read morevery clean and updated. The staff was great and very welcoming. The dentists themselves were also very nice. The chairs are massage chairs while you're having your teeth done. Overall great office, service, and staff. Always do a great job on my teeth as well.