Wanted another set of eyes on a wound, so called for a same-day appointment at this urgent care…read more Showed up a little early. They took me in a little early. Friendly on the intake. When the nurse entered, very personable and positive energy. I left feeling like it was the best medical appointment I've had in years. I'd definitely go back.

I'm very disappointed with the care I received. The provider documented a full head-to-toe physical…read moreexam in my chart, but no such assessment was performed during my visit -- they didn't even bring a stethoscope into the room. I later saw that my insurance was billed for services that didn't occur. This happened twice, a few days apart. Again, no physical assessment of any kind. I urge anyone who's been treated here to carefully review their medical records and billing statements. If others have had similar experiences, I'd be interested in connecting.

Recently I returned from California sick. I thought it was Covid so I quarantined myself. I mad a…read moreappointment with TV medicine. By now I was hallucinating 24-7. I went in days before my appointment missed my appointment. Stephanie Dr Crownovers RN saw me. The next time they spoke she told him how I wasn't acting right, my skin color was not good, I was glassy eyed. He said called him and get him in here. That busy people would take time out of their day to be concerned about someone that most practices would consider just another patient amazes me. The story gets better, I went in and Dr Crownover did blood tests in house. Who has a lab in their Practice TV Medicine does. In a short time He told me to go to a certain place because they work with my insurance better and cost less. He was truly concerned about me from my health to finances. About 30 minutes later getting a CT scan. Dr Crownover himself calls me and tells me that someone needs to take me to the hospital. At the hospital I am told that I may not survive. I had a mess in my liver that was over 30cm in diameter. It had filled my body with ammonia I was in trouble. The hospital did a good job of helping me get my health turned around. I was sent home after the hospital had told me that their home care manager had set up everything and I was good to go home and people would be calling and setting up taking care of my home care needs. About a week later and no one has called I have no idea who to call. My wife called and Spoke with Michaela and Stephanie. They have stepped in and taken such good care of me. I have no words to say thank you big enough. Other than to say you have saved my life.

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.

I would NOT recommend this office to anyone. Their billing office is a mess and completely…read moreunprofessional. I went to this office one time 3 years ago and never received a bill. I assumed that my insurance had covered it and assumed it was taken care of since I hadn't heard anything. Come to find out, my account was filled in as "self pay" even though I had insurance at the time. Fast forward to 10 days ago when I received my very first bill where they also informed me that they would be passing my bill onto collections if I didn't pay by the 15th of December. I called and talked to Mary in billing and she said she would email me paperwork to fix it so that I was able to make payments. I agreed after she was extremely defensive because I expressed my disappointment in being billed 3 years later and right before Christmas. I never ended up revieving any paperwork and checked my email everyday for the last week. She then emailed me yesterday, with the paperwork, and said that she would be sending me to collections because I didn't send in the paperwork. I have NEVER been sent to collections in my life! I pay my bills and have never been so disgusted with the way I've been treated for the last week and a half from a business. Please do you and your family a favor and run far away from this office!

My family and I have know cherese for years and you could not ask for a nicer person. She is great…read moreat listening and very attentive. She also doesn't force you or make you feel bad for not taking a bunch of pills. She is more than happy to find a better way for you with you

Dr. Amanda Dozier is AMAZING! If you haven't made her your Primary Care Physician something is…read morewrong with you!?!?! Dr. Dozier is smart and takes the time to listen to her patients. She is able to take care of your whole family, from young to old...so call her today! As a physician, I have no hesitation referring patients to her from my practice, because I trust her and her team to take great care of them. She is my PCP and she should be yours too! :)

Dr Amanda Dozier is now my husbands and my primary provider, we are so pleased with her , she will…read morelisten and is efficient and respectful with a side of bubbly personality. We are on a path to healing ,thanks to her genuine concern. We know her time is valuable and she always manages to give us quality time at our appointments. Her staff is Fabulous! Great office vibe!!!!!

Sadly, after 7+ years of seeing Dr. Loveland, he is no longer seeing patients. The office has gone…read moredown hill very quickly. The office staff is very unfriendly, and it takes a week or more to get refills. I never thought I would have to see another Dr. the Dr's don't disclose that if you go for your annual visit, and you ask a question about another issue you get charged for that conversation. I never experienced anything like that with Dr. Loveland.

since Dr Loveland has left except for one or two days a week. I've see several Do and Nps there…read moreand cant get the care. unanswered email and phone calls ready to change after 20 plus years

Dr Wick is the best Dr. He is kind, caring, listens really…read morewell and explains things thoroughly. He's also just a good person all around. I would highly recommend him.

Ann and Brianna are efficient, friendly, and knowledgeable. I needed the flu shot and a TB test. I…read morewas in and out of the clinic in about 10 minutes even with filling all my paperwork out. They made it a smooth and seamless experience. Thanks so much! ***I had to go to the other Overland location to get my COVID vaccine. Matt was also super friendly, efficient, and did a great job administering the vaccine. Very happy with the care at both locations.***

This was my second visit to Primary Health in the span of 3 days. Nothing dramatic... just for a…read moreflu shot for myself. A little late in the season, but accomplished nonetheless. I came to this location last year for my flu shot as well, and both times were very easy. They already had my records and my insurance was current. They did not have to collect a co-pay so check-in was a breeze. There was two other people waiting and they were called back quickly. I waited about 7-8 minutes. The waiting room is a very typical set-up. Uncomfortable (but nice and wide) chairs, a random cooking show on the TV and an assortment of magazines. My oldest kiddo accompanied me (for hand holding during the shot, of course) and she was pretty jazzed about the double water fountain. So there you go. A very nice nurse took me in back and the whole thing lasted about 30 seconds! :) I prefer to get my flu shot from a nurse, rather than at the pharmacy and I've had great experiences at PH!

Providers are knowledgeable and thorough. I don't feel rushed or like they're trying to get me out…read morethe door. I go to Jen Poole and she works to get to the root of the problem and not just treat the symptoms. The girls on the phone for appts could be a little friendlier- I had to reschedule an appt last minute due to my baby being admitted to the PICU- which I told her. And she was snotty about it. But that was a one off! The other visits have gone great.

I had a great visit with Janelle. Her care quality and knowledge was exceptional. I've been going…read moreto Meridian family medicine for years and have always had great office experience. The front office, nurses and doctors have all been wonderful to me.

Saw Clark Evans for therapy. His Morgan Health profile said he treated OCD among many other things…read more In session when I asked him he said he treated OCD. After a few sessions I asked him if he thought I had it (the whole reason of me seeking therapy). He said only a psychiatrist can diagnose OCD (which is false). I did more research on my own and asked if he did ERP. He didn't even know what it was. He overshares in sessions, frequently mentioning his own past and trauma. I think I know more about his life than he knows about mine. When I started talking about safety, he said out of a scale of 0 to 5 (5 being feeling completely safe) he said he "never gets above a 4" because he's "been through too much." Which completely obliterated any faith I had that he might be a safe container. Why the hell would I feel safe sharing with someone who themselves doesn't feel safe?? He kept on saying he had treated people for "a number of years." When I asked how long that was he said 4. I wouldn't trust him to treat any number of things on his profile. He is more limited as a therapist than he markets himself. I wouldn't recommend him and I have zero interest in shopping for other therapists at this practice. I would have given him one star but his receptionist was very sweet, responsive, and made it easy to make and reschedule appointments on the phone and by email.

I went in with my grandparents for a leaking catheter. The doctor told us they didn't have any…read morethere and we would have to go to Norco to get one. I specifically asked if the would change it there, or if I could get directions from the doctor on how to do it. He said Norco would change it... Went to Norco and they said they have never done anything like that before and couldn't do it. So not only did he not help... He sent us to the wrong place for help. On top of that who knows what they charged for this... Do your loved ones a favor and Find a doctor who cares and actually tries

Dr. Tanya Almaras. Saw her for 2 yrs. Initially she was a huge help. However , my appointment today…read moreI walked out and will never recommend her. My complaint was not with her but with their lack of notifications electronically. She immediately got defensive and said we can end this now "I will not be lectured" while lecturing me about follow up visits. I've got a subscription for you, get humble.

Each time we have gone to this location, the staff and doctors have been so kind and helpful. They…read morereally seem to go above and beyond.