Our experience here solidified my belief that real estate agents are no longer needed and we won't…read moreuse another one in the future. We paid the same fees as we would have with Redfin, but received an experience that was far worse. Our realtor listed our old home and purchased a new home with us. About midway through the process, I started referring to her as the "designated fee collector" in the transactions. To begin, she had no idea what the market was doing in our area. She told us to list the home for $20,000 below what our identical neighbors house had just sold for two weeks prior. We listed it for the amount we thought it could sell for and received a full price offer. She promised that a professional photographer would take pictures for the listing. When she posted it, it had cell phone pictures she had taken on a walkthrough with my wife before the house was cleaned or staged. I am not sure sure how many online buyers looked at those first photos but I was sure that was why it took longer to sell. When we complained, she hired a photographer to retake them, but our experience looking for a new home was the damage was done to the market in the first few days of the listing as people quickly de-selected the house from their search feeds. When we did receive an offer, it was one bumble after another. The agent clearly had zero negotiation training and after we made a counter offer, she sent us back an agreement saying they had accepted. When I looked at the agreement, they rejected our counter offer completely. Once we made it through the process, the deal fell apart a few weeks later because the purchaser had a lien from the federal government. I then found out that our agent had known this was a problem for several days but failed to mention it to us. We had set up early in the process to have a rent-back agreement with the new owners while our new home was being built. While in escrow, our agent called at three times and asked when we thought we would be out of the house because the purchasers wanted to know. I repeatedly asked why that was an issue since we had agreement allowing us to rent it back for up to a month? We later found out that our agent had told the new owners (according to them) that we would be out of the house the day our new home closed. The agent never went to any of the walkthroughs for our new home, gave us a referral to a mortgage company that was not competitive, and did not give any updates once the contracts were signed.

I love our agent, Liz Davis. She is patient, and knowledgeable. We are the kind of couple who want…read moreto look at like 50 houses, and she is great for us. We made and offer on a short sale and then took it back, and she was great through that,. We're still looking and she is fantastic.

My wife and I are very impressed with our realtor, Amy Russell, with Hallmark Homes NW. We had…read morebeen searching a long time for just the right home on Camano Island. Amy was patient with us, and she found exactly what we were looking for. We closed on our home in late May. I apologize to Amy for taking 7 months to get this review posted! Our experience with realtor Amy Russell and the Hallmark Homes staff was nothing short of phenomenal. This was a very positive home buying experience in every respect! I highly recommend Amy at Hallmark Homes NW to anyone looking for an exceptional, professional realtor!

From the owner: As a lifelong resident of Snohomish County, I can appreciate all that Snohomish County has to…read moreoffer. I have a strong work ethic and look forward to working with my clients helping them to achieve their goals. Having owned my own home decor and retail business in Arlington, I became very involved in the community and surrounding events. I graduated Washington State University with a Bachelors degree in Animal Science; Production Management with an emphasis on horses and beef cattle. I married my college sweetheart, Bobby and we have two children, Mackenzie and Spencer. I pride myself in offering great customer service and communication. Buying a home can be a stressful time for people. It is my goal to help in all areas of the transaction. I see it through to closing and beyond.

The most helpful, caring real estate agent. She will go above and beyond to make sure you're…read moreprotected and knowledgable. It seems that her interest is helping her clients more than her own pocket - and that's hard to find these days. As someone looking to purchase my first home, she gave me the means and information to get myself in a better situation before doing so. She was honest and forthcoming and straightforward. I cannot wait to have her as my agent. Thank you Teri for all of your help!

Buying our first home felt like it could be overwhelming, but working with Jen made the entire…read moreprocess comfortable and stress-free. From the very beginning, she listened closely to our concerns and truly understood what we were looking for in a home. Every question we had was answered with patience and clarity, and every step of the process was explained so we always felt confident moving forward. What stood out most was how Jen not only met but exceeded our expectations--she found us a home that checked every box on our list. Her professionalism, dedication, and genuine care for our needs made us feel supported from start to finish. We are beyond grateful for Jen and would highly recommend her to anyone looking to buy or sell a home. She turned what could have been a stressful experience into an exciting and enjoyable one, and we couldn't be happier in our new home!

Jen was professional, responsive and diligent in helping me prepare my mother's home for sale and…read morethen getting the home sold for cash in eight days for an amount significantly more than expected. I live out of state and one of the reasons I picked Jen to represent my mother was Jen's experience with the situation I was in. Jen did not disappoint me and the overall experience was very positive.