Our experience here solidified my belief that real estate agents are no longer needed and we won't…read moreuse another one in the future. We paid the same fees as we would have with Redfin, but received an experience that was far worse. Our realtor listed our old home and purchased a new home with us. About midway through the process, I started referring to her as the "designated fee collector" in the transactions. To begin, she had no idea what the market was doing in our area. She told us to list the home for $20,000 below what our identical neighbors house had just sold for two weeks prior. We listed it for the amount we thought it could sell for and received a full price offer. She promised that a professional photographer would take pictures for the listing. When she posted it, it had cell phone pictures she had taken on a walkthrough with my wife before the house was cleaned or staged. I am not sure sure how many online buyers looked at those first photos but I was sure that was why it took longer to sell. When we complained, she hired a photographer to retake them, but our experience looking for a new home was the damage was done to the market in the first few days of the listing as people quickly de-selected the house from their search feeds. When we did receive an offer, it was one bumble after another. The agent clearly had zero negotiation training and after we made a counter offer, she sent us back an agreement saying they had accepted. When I looked at the agreement, they rejected our counter offer completely. Once we made it through the process, the deal fell apart a few weeks later because the purchaser had a lien from the federal government. I then found out that our agent had known this was a problem for several days but failed to mention it to us. We had set up early in the process to have a rent-back agreement with the new owners while our new home was being built. While in escrow, our agent called at three times and asked when we thought we would be out of the house because the purchasers wanted to know. I repeatedly asked why that was an issue since we had agreement allowing us to rent it back for up to a month? We later found out that our agent had told the new owners (according to them) that we would be out of the house the day our new home closed. The agent never went to any of the walkthroughs for our new home, gave us a referral to a mortgage company that was not competitive, and did not give any updates once the contracts were signed.

I love our agent, Liz Davis. She is patient, and knowledgeable. We are the kind of couple who want…read moreto look at like 50 houses, and she is great for us. We made and offer on a short sale and then took it back, and she was great through that,. We're still looking and she is fantastic.

What a weasel this realtor is. He was representing a seller in a private club and brokered a verbal…read moredeal between me (the potential buyer) and the seller. The club had multiple restrictions requiring a two-month delay, however we established a clear purchase price and firm intent to buy as soon as club restrictions were met, all of which he said the seller agreed to. Besides brokering the verbal deal, he showed me the home, and forwarded several emails from me to the seller in which the agreed upon price and intent to buy was clearly referenced. Two weeks before the club restrictions were met (a month and a half in), I contacted him to iron out details, he opts to not say anything to me but contacts the HOA to inform them he'll be listing the home at a higher price and reviewing competing offers. After the HOA let me know, and I asked him about it, his biggest concern was not that he'd broken a clearly established verbal contract or let me just wait for 6 weeks in a turbulent real estate market, but to say that he couldn't be sued for this. What. A. Weasel. He was careful to not put anything about the agreement in writing - he puts little in writing as his verbal comms are borderline illiterate - so perhaps there's nothing actually illegal here, but if this is your idea of an ethical realtor, by all means "RemaxRichie" is your guy. Nothing about this realtor suggests professionalism: * He showed me and my friend the home during the pandemic, had all three of us in the home at once, thanked us for wearing masks though didn't wear one himself, and kept crowding our personal space. He didn't want to hang around, saying it was ok if we stayed our own; we were kicked out within 10 minutes for violating the club's rules. * Another home he'd listed in this club sat on the market for nearly a year before finally selling some $40k below asking. For some inexplicable reason, he opted to share with me that the seller cried when she signed that paperwork. * In countless email exchanges he did not manage to spell my name correctly a single time (it is 4 letters and was in both the header and signoff of every single email). Who would choose this guy to manage legal documents for a purchase in the 100s of thousands of dollars? * It's possible he's not fully literate. This is a direct word-for-word example of the quality of his written communications. Before sending this, he tried to call me some dozen times in one afternoon, seemingly preferring to not have the convo documented and/or slow to catch on that I wasn't interested in further verbal nonsense from him: _________ Hi Anja I want to respond to your email you sent me yesterday first of all I called my attorney Steve Peiffle about what you said about a verbal or implied contract and this is what said to be a valid contract your would have to a price and a closing date and terms you did not have all those things. Next I would turn down commission if I thought anything unethical was going on I take my ethics very seriously in fact I forwarded the email you sent me to Fran and she said that I was the most honest and ethical Realtor she has ever met. When I am going to list any home in the Stillaquamish Club I always let the HOA know and didn't think that I had to let you know that. Now I am a fair person so if you still want to write a purchase and sale on Frans cabin than we can do so before I put the cabin on the market. And I can email it to Fran since the border is still closed. She has told me that she hopes when the border is open that she could be able to spendmore some time enjoying the cabin for a couple months so she would not want to close until September that may not fit into your plans. Next thing inspection because the home would have to be recommissioned first and also the neighbor has told Fran that the well needs to be repaired before the inspection could done. Now I am sorry if our communication has not been good I have been real busy lately but that's not excuse If you still want to move forward please respond to this email thanks Rich Williamson Remax Signature _________ There are serious, competent, professional and ethical realtors out there, people. Go find one of them.

My review of Rich is honest and selfless. In fact, my review of Rich could hurt my business. I am…read morea licensed real estate agent in the state of Washington. I do not work for Re/Max and I do not work on a team with or for Rich. Rich is one of the most honest, genuine, and hard working men I know. Everything he does as an agent or as a friend is genuine. Rich knows how to create value for his clients and most importantly understands the value of friendships and life. Rich is one of the busiest most trusted real estate agents I know and he is for good reason. Rich takes care of his clients and doesn't view any client as a transaction. Rich views his clients as friends and he always puts their interests ahead of his own. He goes out of his way to assure that his friends/clients are treated well. He's not about the $, he's about life! He is grateful for everything he has and enjoys contributing to the lives of others. I hope that someday I can have the same reputation as Rich. I thank him for his guidance, support, and the example he sets for all ethical real estate agents. If you are interested in dealing with a man of infinite integrity who will put you first, please consider using Rich Williams, a true professional!

The most helpful, caring real estate agent. She will go above and beyond to make sure you're…read moreprotected and knowledgable. It seems that her interest is helping her clients more than her own pocket - and that's hard to find these days. As someone looking to purchase my first home, she gave me the means and information to get myself in a better situation before doing so. She was honest and forthcoming and straightforward. I cannot wait to have her as my agent. Thank you Teri for all of your help!

Buying our first home felt like it could be overwhelming, but working with Jen made the entire…read moreprocess comfortable and stress-free. From the very beginning, she listened closely to our concerns and truly understood what we were looking for in a home. Every question we had was answered with patience and clarity, and every step of the process was explained so we always felt confident moving forward. What stood out most was how Jen not only met but exceeded our expectations--she found us a home that checked every box on our list. Her professionalism, dedication, and genuine care for our needs made us feel supported from start to finish. We are beyond grateful for Jen and would highly recommend her to anyone looking to buy or sell a home. She turned what could have been a stressful experience into an exciting and enjoyable one, and we couldn't be happier in our new home!

Jen was professional, responsive and diligent in helping me prepare my mother's home for sale and…read morethen getting the home sold for cash in eight days for an amount significantly more than expected. I live out of state and one of the reasons I picked Jen to represent my mother was Jen's experience with the situation I was in. Jen did not disappoint me and the overall experience was very positive.